Provider profile

Ness Restoration & Remediation Inc.

Boise, ID / 4.9 rating / 54 reviews / Water damage restoration service

NR

Provider snapshot

What this listing says

Treasure Valley homeowners dealing with crawl space mold or water damage who want a family-owned company that arranges third-party mold inspections to verify its own work.

Third-party verification5-year mold warranty24/7 emergency responseCrawl space work
Base location Boise, ID
Provider type Restoration company
Public reviews 4.9 from 54 reviews

Best for

  • Boise and Treasure Valley homeowners who need mold remediation with independent post-work verification.
  • Buyers or sellers in real estate transactions where a home inspection flagged mold or water damage in a crawl space.
  • Homeowners dealing with emergency water damage who want same-day or next-day response from a local company.
  • Property owners who want a single company to handle water damage cleanup and the mold remediation that follows.
  • Homeowners with crawl space moisture problems who need vapor barrier installation, sump pump work, or French drains.

About this company

Ness Restoration & Remediation operates out of Nampa, Idaho, serving the broader Treasure Valley including Boise, Meridian, Eagle, and Caldwell. They handle water damage, mold remediation, fire and smoke damage, storm damage, crawl space cleaning, and asbestos abatement. The company has run since 1996 and bills itself as family-owned.

What stands out is their third-party mold inspection process. Ness claims to be the only restoration company in Idaho that arranges an independent mold inspector to verify remediation results. They also offer a 5-year warranty on mold remediation work, which is unusually long for the industry. Their website references IICRC credentials, antimicrobial treatments, and air scrubbing as part of their remediation process.

The company has operated for 30 years in the Treasure Valley. Multiple reviews come from real estate agents, home inspectors, and vendor partners who use Ness repeatedly for client projects. That repeat-use pattern from industry professionals suggests consistent quality on the types of jobs that come through real estate transactions.

With a 4.9-star rating across 54 Google reviews and zero negative reviews in the last 18 months, Ness has an unusually clean record. The volume is modest, but the rating is strong. Many reviewers specifically name staff members, which suggests genuine interactions rather than generic feedback.

Services

Mold remediationmold inspectionwater damage restorationfire and smoke damage restorationcrawl space cleaningcrawl space vapor barrier installationsump pump installation and repairFrench drain installationstorm damage restorationasbestos abatementattic mold remediationstructural repairs

Service area

Ness operates from Nampa, Idaho, and serves the Treasure Valley. Their core cities include Boise, Meridian, Eagle, Nampa, Caldwell, Kuna, and Middleton. They also list coverage in Emmett, Mountain Home, Homedale, Fruitland, Payette, Weiser, Marsing, and towns as far as McCall, Cascade, and Donnelly. That extended range covers a large portion of southwestern Idaho, and response times to outlying areas are worth confirming.

Review consensus

What reviewers praise

Abdi draws the most mentions, praised for communication, patience with insurance processes, and willingness to explain the scope of work. Fred gets credit for field work and cleanup, with multiple reviewers describing him as clear and practical. Joe handles scheduling and gets things moving quickly. Victoria in the office earns praise for responsiveness. Adam is mentioned for crawl space and vapor barrier work. Reviewers consistently highlight fast response times, clear communication throughout the project, and competitive pricing. Several real estate agents and home inspectors review Ness as a vendor partner, praising their reliability on transaction-related remediation jobs.

What low reviews reveal

0 found across 54 total reviews at 4.9★. No negative reviews (1-3 star) appear in the last 18 months. There is no recent complaint data to analyze.

Pattern worth noting

A notable share of reviews come from real estate agents, home inspectors, and vendor partners rather than direct homeowners. This suggests Ness gets significant referral business from the real estate transaction pipeline, particularly for crawl space and mold issues discovered during home inspections. The company's third-party verification process and 5-year warranty likely make them an easy recommendation for agents who need a clean clearance letter for closing.

Named staff

Abdi (project management, insurance coordination — consistently positive across many reviews). Fred (field supervisor, cleanup and remediation work — positive). Joe (scheduling and coordination — positive). Victoria (office staff — positive). Adam (crawl space and vapor barrier technician — positive). Anthony (water damage response — positive).

Bottom line

Ask for Abdi if you want someone to walk you through the process and handle insurance coordination. For field work, Fred is the name that comes up most. Get clarity upfront on whether their third-party mold inspection is from a company with no financial ties to Ness.

Keep in mind

  • Ness does both mold testing and mold remediation. That means the same company identifying the problem also profits from fixing it. Ask whether you can bring your own inspector or whether their third-party inspection is truly independent of their business.
  • Their service area claims stretch from Boise to McCall, Cascade, Donnelly, and Mountain Home. That covers a huge geographic range. If you are outside the core Treasure Valley cities, confirm response times and whether the same crew handles your area.
  • All 54 Google reviews are 5-star. No negative reviews exist in the recent record. That makes it harder to know how the company handles problems when things go wrong.
  • The company address is listed as Boise on their Google profile but their office location on the website shows Nampa. Confirm which location your crew dispatches from if travel time matters to you.