Provider profile
BlueHaven Water Damage & Restoration
Provider snapshot
What this listing says
Treasure Valley homeowners dealing with water damage that has led to mold, who want one company to handle extraction, drying, and remediation with 24/7 emergency response.
Best for
- Boise and Treasure Valley homeowners who need water damage cleanup that includes mold remediation under one contract.
- Property owners dealing with after-hours emergencies — reviewers confirm middle-of-the-night arrivals and same-day starts.
- Commercial property managers in Ada County who need water damage response for offices, retail spaces, or warehouses.
About this company
BlueHaven Water Damage & Restoration is a Boise-based restoration company that handles both water damage and mold remediation across the Treasure Valley. Their primary identity is water damage response — mold work follows as a downstream service when water intrusion leads to growth.
The mold remediation page describes containment, HEPA vacuums, antimicrobial treatments, and optional post-remediation testing through a third party. They claim IICRC certification on their commercial services page. Nothing on the website stands out as unusual for a restoration company — the equipment and methods described are standard for the industry. They also list fire damage restoration, sewage cleanup, and oddly, HVAC and air conditioning repair, though this last service gets no mention in reviews.
The company claims over 10 years of experience and is based at 1290 W Myrtle St in downtown Boise. They serve Ada County, covering Boise, Meridian, Eagle, Garden City, Kuna, and Nampa.
Services
Service area
Headquartered in downtown Boise, Idaho at 1290 W Myrtle St. They list service area pages for Boise, Meridian, Eagle, Garden City, Kuna, and Nampa — all within Ada County and the western Treasure Valley. The burst pipe page claims 60-minute arrival for the Boise area.
Review consensus
Speed of arrival is the most consistent theme — multiple reviewers confirm response within an hour, including middle-of-the-night calls. Jeff is named for making sure deodorization work was fully complete before wrapping up. Several reviewers mention daily moisture updates during drying. Insurance paperwork help gets mentioned more than once.
0 found across 24 total reviews at 5.0★. No negative reviews in the last 18 months. With only 24 total reviews at a 5.0 rating, there is not enough volume to identify complaint patterns.
The review base is very small (24 reviews) and uniformly positive, which makes pattern analysis impossible. Three reviewers share the surname Bennett (Matthew, Caleb, Samuel), two of whom have 2 reviews each. This could be coincidence, a family using the same company, or something else — worth being aware of but not conclusive.
Jeff (deodorization technician — positive, praised for thoroughness in follow-through by Cole Hughes).
The reviews are uniformly positive but the sample size is small. If you hire BlueHaven for mold work, ask for Jeff by name based on the one specific staff mention, and request that an independent party handle pre- or post-remediation testing to avoid the conflict of interest.
Keep in mind
- BlueHaven does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Ask whether they will accept a third-party test or let an independent inspector confirm their findings.
- The website mentions HVAC and air conditioning repair alongside restoration services, which is an unusual combination. It is unclear whether this reflects actual capability or leftover content from a template site.
- 24 Google reviews is a small sample. A 5.0 rating with this volume tells you nobody has complained yet, not that the company has been tested at scale.