Provider profile

Hawaiian Isles Restoration

Honolulu, HI / 5 rating / 24 reviews / Water damage restoration service

HI

Provider snapshot

What this listing says

Honolulu homeowners dealing with water damage or mold after leaks or storms who want a single operator — Eric Hasha runs every job personally across Oahu.

Owner-operated jobsWater-to-mold pipelineInsurance claim helpCommercial and residential
Base location Honolulu, HI
Provider type Restoration company
Public reviews 5 from 24 reviews

Best for

  • Oahu homeowners who want a single point of contact — Eric handles assessment, remediation, and insurance paperwork himself.
  • Properties where water damage has already led to mold and you need one company to handle both problems in sequence.
  • Commercial facilities like churches or schools that need mold or water damage work with minimal disruption.

About this company

Hawaiian Isles Restoration is a Honolulu-based restoration company run by Eric Hasha out of a Queen Street office. Mold remediation is one of five service lines alongside water mitigation, fire and smoke damage, sewage cleanup, and storm damage. They handle both the inspection and the removal side of mold work, and they serve residential and commercial properties across Oahu.

Their mold remediation page describes a multi-step process: inspection with moisture meters and thermal imaging, containment with plastic sheeting and negative air pressure, removal of contaminated materials, HEPA vacuuming, encapsulation of porous surfaces, and dehumidification. They hold IICRC certifications in Water Damage Restoration (WRT), Applied Structural Drying (ASD), and Applied Microbial Remediation (AMRT). The website does not name any other technicians or staff besides Eric.

Services

Mold remediationmold inspectionwater mitigationwater extractiondehumidificationfire and smoke damage restorationsewage cleanupstorm damage restorationroof repairinsurance claim assistance

Service area

Headquartered in Honolulu, Hawaii at 1050 Queen Street. They list ten Oahu communities: Honolulu, Ewa Beach, Hawaii Kai, Kailua, Kaimuki, Kaneohe, Manoa, Mililani, Nuuanu, and Pearl City. Coverage appears limited to Oahu.

Review consensus

What reviewers praise

Eric Hasha is named in nearly every review. Reviewers consistently highlight his responsiveness — showing up quickly after a call, answering questions promptly, and keeping clients updated throughout. Multiple reviewers mention honest pricing and attention to detail. Ashley Noji used him for both mold and water damage across two properties. Anuhea Pizana describes his work at a preschool handling flooding and mold in separate rooms. Rev. Dr. Moses Barrios notes Eric completed both small and large jobs at Calvary by the Sea Lutheran Church. Tory Mell, a Local Guide with 20 reviews, praised his guidance through the insurance process. Jon Kaiser, another Local Guide, described the flooring replacement process as flawless.

What low reviews reveal

0 found across 24 total reviews at 5.0★. No negative reviews found. Every review is 5 stars. While that is consistent with a small owner-operated company where Eric personally manages each client relationship, 24 reviews with no complaints at all is unusual and leaves no data on how the company handles problems.

Pattern worth noting

This is a one-person operation where Eric Hasha is the face of every project. The perfect record likely reflects his hands-on involvement and selective workload rather than a large team delivering consistent results. Several reviewers (Cruz 808, Mai Nicholson, Garret Pick) are single-review accounts with brief, generic praise, which is common in small-business review profiles but worth noting.

Named staff

Eric Hasha (owner/president — universally positive across all reviews; praised for responsiveness, honesty, detail, and insurance guidance).

Bottom line

With 24 reviews at a perfect 5.0, there is no negative data to work with. If you hire Hawaiian Isles Restoration, you are hiring Eric personally. Ask him directly about team size, timeline commitments, and what happens if scheduling conflicts arise. Get an independent mold test before agreeing to a remediation scope.

Keep in mind

  • They do both mold testing and mold remediation. That creates a conflict of interest — the same company diagnosing the problem profits from fixing it. Consider getting an independent mold inspection before committing to their remediation scope.
  • Eric appears to be the sole point of contact for every job. That is a strength when he is available, but it raises questions about capacity if multiple projects overlap or if he is unavailable.
  • The website text is heavy on marketing language and light on specifics about equipment brands, team size, or years in business. Ask for details before signing a contract.