Provider profile
ARS Restoration Services
Provider snapshot
What this listing says
Kennesaw and northwest Atlanta homeowners who need water damage or mold work from a locally owned company that has operated under the same ownership since 1988 and also handles carpet and upholstery cleaning.
Best for
- Kennesaw, Woodstock, and northwest Atlanta homeowners who need a single company for both water damage mitigation and follow-up mold work.
- Repeat carpet and upholstery cleaning customers in the north metro Atlanta area who value a consistent technician they can request by name.
- Homeowners dealing with a burst pipe or sewage backup who want 24/7 emergency response from a locally owned company rather than a national franchise.
- Property owners who need help navigating insurance claims alongside restoration work.
About this company
ARS Mitigations is a restoration and cleaning company based in the Kennesaw and Woodstock area of northwest Atlanta. The business has operated under the same ownership since 1988 and also runs under the Duraclean brand for carpet and upholstery cleaning. Their Google listing falls under water damage restoration, but the review profile tells a different story: the vast majority of reviews describe carpet cleaning, upholstery cleaning, and rug care rather than mold or water damage work.
The website describes IICRC-trained technicians, containment with negative air pressure, HEPA air scrubbing, antimicrobial treatments, and thermal imaging for moisture detection. They list water damage restoration, mold removal, fire damage restoration, sewage cleanup, storm damage repair, contents packout, and basement flood cleanup. The mold page describes containment setup, material removal, air scrubbing, and post-remediation clearance testing. They reference following IICRC S500 and S520 standards.
The company claims same ownership since 1988 and describes a long-term presence in the Kennesaw community. Their listed address is 9876 Main St #225 in Woodstock, but the website consistently references 960 Shallowford Rd in Kennesaw as their base. They serve both residential and commercial properties.
4.9 stars across 68 Google reviews is a strong rating. The review volume is moderate, and the absence of any negative reviews in the 18-month window is notable. Most of the review volume comes from carpet cleaning customers rather than restoration or mold work.
Services
Service area
Based in the Kennesaw and Woodstock area of northwest Atlanta, Georgia. The Google listing address is 9876 Main St #225, Woodstock GA 30188, while the website references 960 Shallowford Rd in Kennesaw as the operational base. They list specific service cities: Kennesaw, Marietta, Acworth, Smyrna, Mableton, Alpharetta, Roswell, Cartersville, and Dallas. That covers a wide swath of Cobb County and northwest metro Atlanta.
Review consensus
Kevin is the standout. He appears by name in over 20 reviews spanning two years, with customers praising his punctuality, friendliness, attention to detail, and ability to remove stains other companies could not. Barbara Meyer noted he removed food stains that had been in carpet for years. Janelle Weithers said he cleaned grout she had been trying to get done for years. Peabers Clo has used the company four times and called the pricing unbeatable. Rob and Jose get praise for water damage restoration work — Alison McMaster described Rob as a delight to work with and Jose as doing a fantastic job after a pipe burst. Rafiya Javed noted the company worked patiently with insurance through a long claims process. Andrew Kallenberg called them one of the few reliable contractors in the restoration space after using them multiple times.
0 found across 68 total reviews at 4.9★. No negative reviews (3 stars or below) exist in the last 18 months. The only complaint-adjacent data comes from 4-star reviews: elle barnhart called the service expensive, and Marilyn McCown (December 2022) noted the floor was left sticky from overspray of mold treatment, though she praised the staff as courteous and informative.
The review profile reveals a business with two distinct identities. The Duraclean carpet cleaning side generates the overwhelming majority of reviews, with Kevin as the consistent technician. The ARS Mitigations restoration and mold side has far fewer reviews but the ones that exist (Alison McMaster, Andrew Kallenberg, Melonie Moore, Rafiya Javed) describe legitimate water damage and insurance work. This split means most of the 4.9-star reputation is built on cleaning performance, not restoration outcomes.
Kevin (carpet and upholstery cleaning technician — positive, named in 20+ reviews for punctuality, friendliness, stain removal skill, and attention to detail). Rob (restoration project manager — positive, praised for helpfulness, politeness, and guiding customers through insurance and restoration after pipe bursts). Jose (restoration field worker — positive, praised for quality work on water damage restoration). Justin (carpet cleaning technician — positive, named once for carpet cleaning and stain removal).
Request Kevin by name for carpet and upholstery work — the review evidence for his consistency is strong. For mold or water damage jobs, ask for Rob. Get an independent mold test before agreeing to remediation since they do both testing and removal. Ask to see photos and documentation from recent restoration projects similar to yours, since the review record for that side of the business is much thinner than the cleaning side.
Keep in mind
- They do both mold testing and mold remediation. The same company diagnosing your mold problem stands to profit from the remediation work. Get an independent mold assessment before committing to their remediation scope.
- Most Google reviews describe carpet and upholstery cleaning, not mold or water damage work. The company clearly does restoration, but the review evidence for that side of the business is thin compared to the cleaning work.
- The website lists two different addresses — 9876 Main St #225 in Woodstock on the Google listing and 960 Shallowford Rd in Kennesaw on the website. Confirm which location you are dealing with.
- Zero negative reviews in 18 months sounds ideal, but it also means you have no third-party data about what happens when something goes wrong. The one older mold-related review (Marilyn McCown, 4 stars) noted sticky floors from overspray of mold treatment.
- The service area covers Kennesaw through Alpharetta, Cartersville, and Dallas. That is a wide geographic spread for a local operator. Confirm crew availability and response time for your specific area.