Provider profile
Fresh Cleaning Solutions
Provider snapshot
What this listing says
Suwanee and north metro Atlanta homeowners who need mold remediation, testing, and water damage handled by one locally owned crew with 24/7 availability.
Best for
- Suwanee, Buford, and Lawrenceville homeowners dealing with mold after water damage who want one company to handle testing, remediation, and drying.
- Homeowners who want air and surface mold samples sent to a lab with a written report before deciding on remediation.
- Families concerned about mold in ductwork after noticing musty odors or allergy symptoms.
- Anyone needing emergency water extraction and drying with 24/7 response in the north Atlanta metro area.
About this company
Fresh Cleaning Solutions is a locally owned cleaning and restoration company based in Suwanee, Georgia, serving the Atlanta metro area. They started as a cleaning company handling carpets, upholstery, and air ducts, then expanded into mold remediation, mold testing, and water damage restoration. They operate 24/7 and hold NADCA membership for duct cleaning.
Their mold work includes air and surface sampling sent to a lab, remediation with containment, and duct-specific mold removal. They list Injectidry systems, moisture meters, and antimicrobial treatments on their water damage page. They handle the full chain from water extraction through mold testing and remediation, which means one crew manages every step.
The company is BBB accredited with an A+ rating. Their website references 407 five-star Google reviews; the actual count is now 430 at a perfect 5.0 rating. They offer a military discount.
A 5.0 rating across 430 Google reviews is rare for any service company. Most businesses in restoration accumulate at least a handful of complaints that pull the average below 5.0. This volume suggests strong day-to-day consistency, though the few recent negatives point to occasional lapses in crew cleanup after jobs.
Services
Service area
Headquartered in Suwanee, Georgia. Reviews confirm work in Buford, Lawrenceville, and Midtown Atlanta. The company markets to the broader Atlanta metro area and Gwinnett County. Response times outside the immediate Suwanee area are worth confirming given the 24/7 service claim.
Review consensus
David is the most frequently named person across reviews. Multiple customers describe him as hands-on, communicative, and consistent over repeat visits spanning years. He shows before-and-after photos of duct cleaning work. Andre drew praise for carpet and upholstery cleaning in rainy conditions. Jordan and Deandre were called out for politeness and quality on a duct job. Reviewers repeatedly mention on-time arrival, reasonable pricing, and noticeable air quality improvement after duct cleaning. Several customers are repeat users over 2-4 years.
3 found across 430 total reviews at 5.0★. Nickolas Fernandez reported messy work after a duct cleaning that required 45 minutes of cleanup. He sent photos to the company and received no response. After the owner publicly offered a re-clean or partial refund, two more weeks passed with no follow-through. Megan Bove described chemicals spilled on hardwood floors, wall damage, and areas that needed re-cleaning during the same visit. The owner apologized publicly and offered reimbursement for documented damage, though Megan said no compensation was offered during her direct call. Michael Howard gave 1 star for carpet cleaning, saying his carpets looked worse afterward. The owner responded that no service record existed for this customer, raising the possibility of a misattributed or fabricated review.
The two substantiated complaints both involve field crew cleanup failures -- messes and damage left behind after the work itself was done. This suggests a gap between the quality of the cleaning/restoration work and the crew's care for the surrounding property during service. The owner responds to every negative review with specific remedies (re-clean, refund, reimbursement), but at least one reviewer reports those promises went unfulfilled. The contrast between public responsiveness and private follow-through is worth watching.
David (technician/owner figure -- repeated positive mentions for communication, before-and-after photos, kindness, and consistency across years of service). Andre (technician -- praised for carpet and upholstery cleaning). Ahmad (technician -- praised for quality work). Jordan (technician -- praised for politeness and service quality). Deandre (technician -- praised alongside Jordan for duct cleaning).
Ask for David by name if you can. He has the strongest track record across reviews spanning multiple years and service types. Before any mold remediation work, get an independent mold test to compare against their findings. After the job, inspect the work area carefully before the crew leaves -- the most consistent complaint pattern involves messes and minor damage left behind.
Keep in mind
- They do both mold testing and mold remediation. A company that tests for mold and then sells the remediation has a financial incentive to find problems. Consider getting an independent test to confirm their findings before authorizing removal work.
- Two recent 1-star reviews describe field crews leaving messes behind -- chemical spills on hardwood floors and debris near air ducts. The owner responded to both with offers to fix the issues, but one reviewer reported no follow-through two weeks later.
- Their primary background is cleaning -- carpets, upholstery, air ducts. Mold remediation and water damage restoration are newer service lines. Ask about crew training and how many mold jobs they complete per month.
- They claim to serve the entire Atlanta metro area from Suwanee. Confirm response times and availability for locations south or west of the city.