Provider profile
One Stop Restoration
Provider snapshot
What this listing says
Peachtree Corners and metro Atlanta homeowners dealing with water damage that has led to mold, who want a single family-owned company to handle mitigation, remediation, and reconstruction.
Best for
- Homeowners in Peachtree Corners, Norcross, Sandy Springs, or the north Atlanta suburbs who need water damage and mold handled by one company.
- Post-storm or post-flood situations where you need someone on-site within hours, including nights and weekends.
- Buyers who want reconstruction (drywall, flooring, painting) done by the same crew that did the remediation, avoiding the hassle of hiring a second contractor.
- Property owners who need help navigating insurance claims alongside the restoration work.
About this company
One Stop Restoration operates out of Peachtree Corners, Georgia, and serves the broader Atlanta metro area. They handle the full cycle from water damage mitigation through mold remediation and reconstruction under one roof. The company positions itself as a single-call solution: you get the emergency dryout crew, the mold team, and the rebuild crew from the same outfit.
What stands out is the end-to-end scope. Most restoration companies subcontract reconstruction or skip mold testing. One Stop keeps remediation and rebuild in-house, which reviewers specifically call out as convenient. They also offer basement waterproofing, fire and smoke damage work, and virus disinfection. Their website describes HEPA vacuuming as part of the mold remediation process.
The company is family-owned and claims over 12 years of combined experience across their team. Leigh handles operations and coordination. They operate 24/7 and work directly with insurance companies on claims.
4.9 stars across 167 Google reviews is unusually strong. The volume is significant enough that this rating reflects a genuine pattern, not a handful of early reviews. Multiple reviewers mention same-day or next-day response to emergencies, including weekends and after Hurricane Helene.
Services
Service area
One Stop Restoration is based in Peachtree Corners (Norcross), Georgia. Their website names Norcross and Sandy Springs as specific service locations. Reviews confirm work across the north Atlanta metro area, including responses during Hurricane Helene. They claim to serve the broader Atlanta metro area including Lilburn, Tucker, Duluth, Johns Creek, and Marietta, but confirm response times for locations outside the immediate Peachtree Corners area.
Review consensus
Leigh receives the most mentions by name, praised for communication, coordination, and keeping projects on schedule. Nave gets repeat credit for fast emergency response, including driving in icy conditions and arriving within an hour. Juan and his team drew praise for bathroom mold remediation and reconstruction quality. Omer is named for flood response during Hurricane Helene and for kitchen cabinet restoration. Multiple reviewers highlight same-day or next-day arrival, insurance coordination, and the convenience of having remediation and reconstruction from one company.
1 found across 167 total reviews at 4.9★. One reviewer (sharmin S, April 2025, Local Guide with 20 reviews) described reaching out for advice on a new property and getting a rude, unhelpful response from a staff member named Nir, characterizing it as a personal grudge. The owner responded saying Nir is no longer with the company and apologized for the interaction. This is the only negative review in the recent window.
The single owner response is personalized, signed by Leigh, and directly addresses the complaint with a specific factual correction (the named employee left the company). With only one negative in the window, there is no complaint pattern to identify. A separate data point: T P initially left a negative review about unsafe mold removal practices but updated to 5 stars after the owner visited personally and took full responsibility. This suggests the company actively resolves issues when they arise.
Leigh (operations coordinator — consistently praised for communication, coordination, and responsiveness). Nave (field/emergency response — praised for speed, including arriving in icy conditions and within an hour of calls). Juan (field crew — praised for mold remediation and bathroom reconstruction quality). Omer (field crew — praised for Hurricane Helene flood response and kitchen restoration). Mike (owner per one review — praised for clean service). Nir/Neier (former staff — one negative review cited rude behavior; one updated review credited him for taking personal responsibility for crew mistakes; owner confirmed he left the company).
With 167 reviews and only one negative in the recent window, this company delivers consistently. Ask for Leigh as your project coordinator. If you need mold work, get an independent test before or after to verify the scope, since they do both testing and remediation. Confirm your specific location falls within their realistic response area.
Keep in mind
- One Stop does both mold testing and mold remediation. That means the same company telling you whether you have a problem is the one that profits from fixing it. Ask whether they will accept a third-party test or recommend an independent inspector.
- The website makes broad service claims (virus disinfection, cigarette smoke removal) without detailing equipment or methods for those specific services. Pin down what the scope of work includes before signing.
- One reviewer (T P, updated to 5 stars) initially reported unsafe mold removal practices. The owner visited personally and took responsibility, but this suggests field crew adherence to proper procedures has been an issue at least once.
- The website lists Norcross and Sandy Springs as named service areas but references serving all of metro Atlanta. Confirm response times and availability for your specific location before booking.