Provider profile
United Water Restoration Group - Atlanta North
Provider snapshot
What this listing says
North Atlanta homeowners in Norcross, Peachtree Corners, or Alpharetta dealing with mold after water damage who want a single company to handle both the water and mold work.
Best for
- Homeowners in Norcross, Peachtree Corners, Alpharetta, or Sandy Springs who need mold removed after a water event and want one company to handle the full job from extraction through remediation.
- Property owners dealing with a water emergency who need same-day response and help navigating insurance claims.
About this company
United Water Restoration Group of North Atlanta operates out of Norcross, Georgia as a franchise location of the national United Water Restoration Group brand. Dennis and Anne Marie Lagasse own and operate this location. Their primary work is water damage restoration, but they also handle mold remediation, fire damage, storm damage, and sewage cleanup for both residential and commercial properties.
Mold remediation here is part of a broader restoration operation, not a standalone mold service. The website describes IICRC-certified technicians who remove mold colonies, sanitize affected areas, and apply antimicrobial treatments to prevent regrowth. They also claim to identify the moisture source causing the outbreak. Water damage jobs include extraction with industrial-grade pumps, dehumidification with blowers and moisture meters, and documentation packages for insurance claims.
The franchise brand has operated for over 15 years nationally. This North Atlanta location claims over 60 years of combined experience across its team. Dennis Lagasse has appeared on Fox 5 News discussing storm preparedness. The company offers financing and works directly with insurance carriers on claims.
A 4.8-star rating across 138 Google reviews with zero negatives in the last 18 months is unusually clean. Repeat customers appear in the review data, and multiple reviewers mention plumber referrals as their entry point.
Services
Service area
Headquartered in Norcross, Georgia. The website lists over 20 cities including Sandy Springs, Roswell, Johns Creek, Alpharetta, Dunwoody, Milton, Tucker, Woodstock, Kennesaw, Duluth, Lawrenceville, Decatur, Suwanee, Buford, Lilburn, Braselton, Peachtree Corners, and Stone Mountain. That is a wide radius across north metro Atlanta. Confirm availability and response time for locations on the outer edges.
Review consensus
Anne Marie Lagasse draws the most mentions across reviews. Reviewers describe her as communicative, responsive, and hands-on from first contact through project completion. Isaiah appears repeatedly as the field operations lead, praised for patience, thoroughness, and explaining each step on-site. Andrew is frequently named alongside Isaiah as part of the field crew, with reviewers highlighting his friendliness and skill. Dennis Lagasse appears in several reviews as a co-owner who stays involved. Faye is mentioned for administrative support. Multiple reviewers credit the team with helping navigate insurance claims, and several note they were referred by plumbers.
0 found across 138 total reviews at 4.8★. No negative reviews (1-3 star) appear in the last 18 months across 138 total reviews at 4.8 stars. There is no recent complaint data to analyze.
The review base skews heavily toward water damage jobs. Mold-specific reviews are rare. Michael Holley's review mentions water and mold damage together, and Taryn McDonald references mold treatment during a drying job, but standalone mold remediation feedback is nearly absent. Buyers hiring for mold-only work have little review evidence to rely on.
Anne Marie Lagasse (owner/general manager — positive across 15+ reviews). Dennis Lagasse (owner — positive across 5+ reviews). Isaiah / Isaiah Saucedo (field operations manager — positive across 10+ reviews). Andrew (field technician — positive across 6+ reviews). Meke (field technician — positive in 2 reviews). Elliott (field technician — positive in 1 review). Faye (office/admin — positive in 3 reviews). Reggie (field technician — positive in 2 reviews). Javar (field technician — positive in 1 review). Malcom (field technician — positive in 1 review). Quan (field technician — positive in 1 review). John (field technician — positive in 1 review). Jemetric Walker (field technician — positive in 1 review). Jaiden (field technician — positive in 1 review).
Anne Marie is the person to talk to when you call. She runs the front-of-house and reviewers consistently credit her with setting expectations clearly. For mold work specifically, ask to confirm Isaiah or Andrew will be on your job, since they draw the strongest field reviews. The lack of mold-specific reviews means you are relying on the team's water damage track record more than direct mold remediation feedback.
Keep in mind
- This is a restoration company that added mold remediation to its service list. Water damage is their core business. If you have a mold-only problem with no water event, ask whether they handle standalone mold jobs regularly.
- The website lists over 20 cities across north Atlanta as service areas, from Kennesaw to Stone Mountain to Braselton. Confirm response time and availability for your specific location before booking.
- Mold remediation details on the website are thin compared to their water damage pages. Ask for specifics on containment setup, air quality testing, and post-remediation clearance before signing a contract.
- This is a franchise location. National brand standards may differ from what this local team delivers. Ask whether Dennis and Anne Marie's crew handles your job directly or whether subcontractors are involved.