Provider profile
Relief Remediation - Water Damage Restoration
Provider snapshot
What this listing says
Cobb County homeowners dealing with water damage emergencies who want a veteran-owned, family-operated outfit that promises 60-minute on-site response across Marietta, Kennesaw, and Smyrna.
Best for
- Marietta and Cobb County homeowners who need same-day water extraction after a pipe burst, appliance leak, or storm flood.
- Homeowners who want mold testing and remediation handled by one company — though you should understand the conflict of interest this creates.
- Property managers and real estate investors needing fast turnaround on water damage or mold clearance for occupied or sale-pending units.
- Families dealing with hoarding situations who need a crew that reviewers describe as compassionate and patient.
- Homeowners who have dealt with meth contamination and need testing and remediation that follows Georgia EPD guidelines.
About this company
Relief Remediation is a family-operated restoration company based in downtown Marietta, Georgia, owned by David Cardenas, a military veteran. They've been in business since 2022 and run 24/7 emergency dispatch from 25 Powder Springs Street, positioning crews across Cobb County for what they claim is a 60-minute response window in Marietta, Kennesaw, and Smyrna.
The company handles water damage, mold, biohazard, hoarding, and drug lab work under one roof. On the equipment side, they run truck-mounted extractors, thermal imaging cameras, industrial dehumidifiers, HEPA air scrubbers, and hydroxyl generators. For mold work, their PMII-certified technicians set up containment with negative air pressure and treat surfaces with antimicrobial agents. They also do methamphetamine testing and remediation following Georgia EPD guidelines, which is uncommon for a company this size.
Cardenas built the company on a small-team model. Earlier reviews (2022-2024) reference Justin and Maddie handling mold, biohazard, and hoarding jobs. More recent reviews consistently name David as the point of contact for water damage and mold assessments. The company holds IICRC, PMII, and OSHA HAZWOPER certifications and carries a BBB A+ rating.
53 Google reviews at 4.9 stars with zero negatives in the last 18 months is unusual for a restoration company. The review volume is still modest, but the consistency stands out. Multiple reviewers specifically note fair pricing and a willingness to tell homeowners when work is not needed.
Services
Service area
Headquartered at 25 Powder Springs Street in downtown Marietta, Georgia. Primary service area covers Cobb County including Marietta, East Cobb, Smyrna, Kennesaw, Acworth, Powder Springs, Vinings, and Mableton. Also lists Roswell, Sandy Springs, Alpharetta, Atlanta, Canton, Cumming, Johns Creek, and Woodstock. The 60-minute response claim applies specifically to Marietta, Kennesaw, and Smyrna — outlying cities will likely see longer arrival times.
Review consensus
David Cardenas is named in the majority of recent reviews. Reviewers consistently highlight three things: fast response (often same-day or within hours), honest assessments that sometimes result in David telling homeowners they don't need paid services, and clear communication about what the damage means and what the process involves. Several reviewers note fair or reasonable pricing, with Kent Osborn calling David more knowledgeable than three other companies combined. Older reviews praise Justin for thorough mold remediation, compassionate hoarding cleanouts, and fast emergency response to a sewer backup. John Cobb, a repeat customer with 49 reviews, notes the team avoids overselling. Oscar Goldfield, a prolific Local Guide with 97 reviews, calls them cost-effective and has hired them multiple times.
0 found across 53 total reviews at 4.9★. No 1-star reviews exist across 53 total reviews at 4.9 stars. There are zero negative reviews of any kind in the last 18 months.
The review timeline reveals a staffing transition. Reviews from 2022 through late 2024 consistently name Justin and Maddie, while reviews from 2025 onward name David Cardenas almost exclusively. This suggests the company may have changed hands or restructured. The tone and service quality remain consistent across both periods, but buyers should clarify who will actually handle their project.
David Cardenas (owner — praised across 20+ reviews for responsiveness, honesty, knowledge, and fair pricing). Justin (technician/operator — praised in 2022-2024 reviews for mold remediation, biohazard work, hoarding cleanup, and sewer backup response). Maddie (Justin's wife, team member — praised for compassion and care during hoarding and cleanout jobs).
If you are in Cobb County and need water damage or mold work, David Cardenas has a strong track record of showing up fast and being straight about what you actually need. Ask whether he will personally handle your project or if it will be delegated to a crew member. Since the company does its own mold testing and remediation, consider getting a second opinion on the testing if you want an independent assessment before committing to a remediation scope.
Keep in mind
- Relief Remediation does both mold testing and mold remediation. That means the same company telling you whether you have a mold problem is also the one that profits from fixing it. Consider getting an independent mold test before committing to their remediation services.
- The company has only been operating since 2022. Four years of history is limited compared to established restoration firms in the Atlanta metro area.
- Their 60-minute response claim covers Marietta, Kennesaw, and Smyrna specifically. If you are on the outer edges of their service area — Canton, Cumming, Johns Creek — confirm response times before assuming the same speed.
- All 53 reviews are positive, which is unusual. The small total review count means a few negative experiences could shift the picture. Ask for references from jobs similar to yours.
- The service area list extends to Atlanta, Alpharetta, Cumming, and Johns Creek. A small family-operated team covering that geography may stretch thin during busy storm seasons.