Provider profile
Restoration Doctor LLC
Provider snapshot
What this listing says
East Atlanta Metro homeowners dealing with water damage from pipe bursts or flooding who want a locally owned IICRC outfit that handles extraction through rebuild under one roof.
Best for
- Homeowners in Loganville, Winder, Athens, or the surrounding Gwinnett and Barrow County areas who need same-day water extraction.
- Property owners who want one company to handle everything from water removal through drywall rebuild and insurance paperwork.
- Small commercial properties like restaurants or retail spaces dealing with pipe leaks or flooding — reviewers confirm they've done commercial work.
- Anyone facing a sewage backup who needs Category 3 contaminated water handled with proper disposal.
About this company
Restoration Doctor is a locally owned restoration company based in Loganville, Georgia, serving the East Atlanta Metro. Their primary focus is water damage — extraction, structural drying, and rebuild — though they also handle fire damage, sewage cleanup, and mold remediation. They work with most major insurance carriers and offer 24/7 emergency response.
Their website describes a four-step process: assess, stabilize, mitigate, restore. They use moisture meters and thermal imaging to find hidden water, then deploy commercial air movers and dehumidifiers to dry the structure. For sewage jobs, they follow EPA guidelines for Category 3 contaminated water. The single-contractor model means you don't coordinate separate demo, drying, and rebuild crews.
The company appears relatively new to the restoration space. Older reviews reference electrical work — ceiling fan installs, light fixture replacements, water heater hookups — under what may have been a different business name. The pivot to water damage restoration is recent, with IICRC credentials and dedicated service pages added in 2026.
A perfect 5.0 rating across 42 Google reviews is unusual. Worth noting: more than half of those reviews have no text, and a cluster of 15+ reviews landed within a two-day window in April 2026. The text-bearing reviews are genuinely positive, but the volume pattern is atypical.
Services
Service area
Based in Loganville, Georgia. Claims service across the East Atlanta Metro including Athens, Winder, Bethlehem, Auburn, Dacula, Lawrenceville, Buford, Suwanee, Alpharetta, Marietta, Roswell, Cumming, Monroe, Flowery Branch, Gainesville, Hoschton, Braselton, Jefferson, and Pendergrass. This spans a wide geographic area — roughly 80 miles from Athens in the northeast to Marietta in the west — so response times likely vary significantly by location.
Review consensus
Dan is the name that comes up repeatedly. Ben Bilyk called him knowledgeable in mitigation and restoration. Derek Slote praised his craftsmanship and character. Al Gensitskiy described him as someone who knows what he's doing. James Mateas highlighted his punctuality and clear explanations. Ricky Jackson described a full water damage cycle — removal, drying, and restoration — after a shower valve leak, with a successful insurance claim. Myla Roberts credited the team with helping set up her coffee shop. Kosmin 1 noted Dan was honest about electrical concerns and prompt to solve them. Across the reviews with text, responsiveness and communication are the consistent themes.
0 found across 42 total reviews at 5.0★. No negative reviews found in the 18-month recency window. With 42 total reviews at a 5.0 rating, there are zero 1-star, 2-star, or 3-star reviews on record.
The review timeline raises questions. The business collected roughly 5 reviews between late 2023 and early 2025, then accumulated 37 reviews between January and May 2026 — with a concentrated burst of 15+ in a two-day period in mid-April 2026. Many of those are text-free 5-star ratings from accounts with few other reviews. The text-bearing reviews describe real work (water extraction, electrical, commercial buildout), but the overall pattern suggests the owner may have actively solicited reviews from personal contacts during a growth push.
Dan (owner/technician — praised by Ben Bilyk, Derek Slote, Al Gensitskiy, James Mateas, Andrew Johnson, Ricky Jackson, Kosmin 1, paul ciupei, and Lexie Wasser for knowledge, craftsmanship, honesty, punctuality, and communication).
The text-bearing reviews describe a responsive owner-operator named Dan who handles water damage from start to finish and helps with insurance claims. Ask Dan for references from recent water damage or mold remediation jobs specifically, and confirm response time to your area given the broad service territory.
Keep in mind
- The company's service area lists 20+ cities spanning from Athens to Alpharetta to Marietta — a geographic range of roughly 80 miles. Confirm they can reach your location quickly for a true emergency.
- The business appears to have transitioned from electrical contracting to water damage restoration recently. Older reviews describe ceiling fan installs and electrical hookups, not water mitigation.
- More than half of the 42 Google reviews contain no text, and a large cluster appeared within a few days. This doesn't mean the reviews are fake, but it does mean fewer independent descriptions of actual restoration work.
- The website mentions mold remediation as a service, but no reviews describe a completed mold job. Ask for references specific to mold work if that's what you need.