Provider profile
MTX Restoration
Provider snapshot
What this listing says
Fayetteville and south metro Atlanta homeowners dealing with water damage who want a restoration company that handles insurance billing directly and does the rebuild in-house.
Best for
- Homeowners in Fayetteville, Peachtree City, and south metro Atlanta facing water damage that needs both mitigation and reconstruction handled by one company.
- Property owners who want their restoration company to deal with insurance carriers directly rather than managing claims themselves.
- Commercial property managers and school administrators who need mold remediation that meets health and safety compliance requirements.
- Veterans and public service workers who can take advantage of the 10% upgrade allowance.
- First-time homeowners unfamiliar with the insurance claims process after a flood or water event.
About this company
MTX Restoration is a Fayetteville, Georgia restoration company that handles water, fire, mold, and storm damage for both homes and businesses. Their founder, Jamie Robards, brings an unusual background combining nuclear medicine, firefighting, and construction. The company claims 32 years of industry experience and operates 24/7.
What stands out is their direct billing to insurance carriers. Rather than having you file claims and chase reimbursements, MTX works with your insurer directly. Multiple reviewers confirm this is real, not just marketing language. They also offer a 10% upgrade allowance for public service workers and veterans. Their mold work includes testing and remediation under one roof, plus moisture control to prevent recurrence. They handle commercial mold jobs for offices, restaurants, and apartment buildings, and they specifically market restoration services to schools and educational facilities.
Jamie Robards appears to be the owner-operator. Reviewers consistently describe him as honest and hands-on. Lawrence handles project coordination and communication. The company is based at 135 Bethea Rd in Fayetteville and serves a wide swath of Georgia from their south Atlanta base.
A perfect 5.0 stars across 49 Google reviews is uncommon for any service company. The volume is modest but growing, and every single review is 5 stars. Several reviewers are Google Local Guides with established review histories, which adds credibility. The lack of any negative reviews means there is no complaint data to evaluate, but it also means no red flags have surfaced publicly.
Services
Service area
Headquartered in Fayetteville, Georgia. They list 16 service areas including Atlanta, Columbus, Macon, Sandy Springs, Roswell, Johns Creek, Warner Robins, Alpharetta, Marietta, Smyrna, Valdosta, Dunwoody, Peachtree Corners, Newnan, and Peachtree City. This covers a very large portion of Georgia, stretching over 200 miles from Fayetteville to Valdosta. Confirm availability and response times for locations far from their base.
Review consensus
Jamie Robards draws the most consistent praise. Reviewers describe him as honest, knowledgeable, and hands-on. Michael Zocca detailed how Jamie showed him each moisture reading and saved him thousands compared to a competitor's quote. CL Batchelor noted Jamie identified the root cause immediately and refused to use cheap materials. Gina, a local contractor, praised the crew's response time (under 1 hour) and use of thermal cameras and moisture meters. Lawrence is frequently praised for communication and keeping homeowners informed throughout the process. Julia Siler, Janae, DQB, Larry M, Yashanti Paul, and Marry Ann all specifically name Lawrence as responsive and helpful. Mesha was called out by kevin herrera as very nice. Several reviewers highlight the fast response time, with Sheila Smith reporting 3 trucks on-site within 40 minutes on a Sunday.
0 found across 49 total reviews at 5.0★. No one-star or negative reviews exist in the last 18 months (0 found across 49 total reviews at 5.0 stars). There is no complaint data to analyze.
The review base skews heavily toward water damage and storm cleanup jobs. Very few reviews mention mold work specifically. This makes it harder to assess their mold remediation quality from review data alone. Also notable: one 5-star reviewer (jennifer robards) shares the last name of the owner (Jamie Robards), which may indicate a family connection.
Jamie / Mr. Robards (owner — consistently positive, praised for honesty, knowledge, and hands-on approach). Lawrence (project coordination — consistently positive, praised for communication and responsiveness). Mesha (staff — positive, praised as nice by one reviewer).
If you hire MTX, ask for Jamie or Lawrence by name. The review record is strong on water damage and storm work, but thin on mold-specific feedback. Since they do both testing and remediation, get an independent mold assessment before committing to their remediation scope.
Keep in mind
- MTX does both mold testing and mold remediation. That creates a conflict of interest: the company finding the mold is also the company you pay to remove it. Ask whether they will accept a third-party test result or recommend an independent inspector.
- Their service area claims stretch from Fayetteville to Valdosta (over 200 miles south) and Columbus (120 miles west). Confirm response times and availability for locations far from their Fayetteville base.
- Mold is one of several services they offer. Their primary identity is water damage restoration. If you need a company whose sole focus is mold, this is a generalist.
- All 49 reviews are 5 stars. While no negative reviews exist to analyze, this perfect record with modest volume means you have less complaint data to assess risk from.