Provider profile
PureOne Services
Provider snapshot
What this listing says
Cumming and north metro Atlanta homeowners who want an owner-operated restoration company where Patrick handles the mold assessment personally and quotes come in well below franchise competitors.
Best for
- Cumming, Alpharetta, and north Atlanta homeowners dealing with mold in basements or crawl spaces who want the owner on-site for the assessment.
- Situations where mold was discovered during a renovation or home inspection and you need a fast turnaround with competitive pricing.
- Homeowners who want honest advice first, including being told if the problem is small enough to handle themselves.
- Property owners dealing with water damage that led to mold, since PureOne handles both the water damage restoration and the mold work.
About this company
PureOne Services operates out of Cumming, Georgia, serving the north metro Atlanta area. Patrick Apoaon, a retired detective, runs the Atlanta location personally. He handles most initial assessments himself and reviewers consistently describe him as direct, knowledgeable, and not a pushy salesman. One reviewer noted he told them their problem was DIY-able and gave free advice rather than pushing a paid service.
On the mold side, PureOne does both testing and remediation. Their mold testing page describes air quality sampling, surface testing, and moisture mapping using thermal imaging cameras and moisture meters. Samples go to an accredited lab with results in 24 to 48 hours. For remediation, they reference containment, antimicrobial treatment, and IICRC-approved removal methods. They also handle water damage restoration, fire damage, hoarding cleanup, crime scene and biohazard cleaning, and odor removal.
PureOne is a multi-location company with offices in Atlanta, Minneapolis/St. Paul, Orange County, and Los Angeles. The company also sells franchise opportunities. Despite the multi-market footprint, the Atlanta operation feels owner-operated based on review patterns. Patrick shows up personally on jobs and works alongside his crew.
50 Google reviews at a perfect 5.0 is notable. The review count is modest, but the consistency is unusual for a restoration company covering this many service lines. Reviews span from 2019 to 2025, suggesting steady but not high-volume review collection.
Services
Service area
Headquartered at 433 Canton Highway, Suite 301, Cumming, Georgia. The Atlanta location lists 18 service area cities: Big Creek, Atlanta, Milton, Johns Creek, Brookhaven, Kennesaw, Marietta, Decatur, Tucker, Cumming, Alpharetta, Roswell, Sandy Springs, Buford, Duluth, Lawrenceville, Norcross, and Suwanee. That covers a wide swath of north and northeast metro Atlanta.
Review consensus
Patrick dominates the reviews. He is named in at least 20 of 50 reviews as Pat, Patrick, or Pat Apoaon. Reviewers praise his fast response time, honest assessments, and willingness to tell people when they do not need to spend money. Emma Paris noted he came out the day before Memorial Day and completed the work within a week at $2,100 when competing quotes came in at $2,800 and $5,800 for the same scope. Nix Fisch described getting free advice on a DIY fix with zero sales pressure. Sandra is named in two reviews for handling scheduling and payment accommodations. Brandon B highlights that Pat works on jobs himself rather than just managing. Multiple reviewers mention crawl space and basement mold work specifically.
0 found across 50 total reviews at 5.0★. No negative reviews (1-3 stars) appeared in the last 18 months across 50 total reviews at 5.0 stars.
The review pattern is heavily owner-dependent. Patrick is named in the vast majority of reviews, and the praise centers on his personal involvement rather than the company's systems or crew. Sandra appears occasionally for office and payment support. Joe and Paul each appear in one review. This suggests a small operation where the customer experience rises or falls with Patrick's direct involvement. A cluster of reviews from August 2019 (8 reviews in 3 days) is unusual and may reflect a coordinated review request, though the reviewers have varying review counts and the content differs.
Patrick/Pat/Pat Apoaon (owner/lead technician — positive), Sandra (office/scheduling — positive), Joe (field crew — positive), Paul (field crew — positive).
Ask for Patrick to handle your assessment personally. His track record of honest, no-pressure evaluations is the main reason to choose PureOne over larger competitors. Get an independent mold test to offset the testing-and-remediation conflict, and confirm response time if your property is far from Cumming.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest: the same company telling you there is a problem also profits from fixing it. Consider getting an independent test before or after their assessment.
- PureOne is a multi-location company that sells franchises, not a single-location independent shop. The Atlanta experience depends on Patrick and his current crew. If the operation changes hands or scales up, results could differ.
- 50 reviews over roughly six years is a low volume for a company covering this many service lines and cities. The perfect 5.0 rating is real but based on a smaller sample than most competitors.
- Their website lists 18 service area cities across metro Atlanta, from Cumming to Decatur to Lawrenceville. That is a wide geographic spread. Confirm response time and whether Patrick will handle your job personally if you are on the far edges of that range.
- The company website footer lists an address in Australia, which is clearly a template error. The actual office is at 433 Canton Highway, Suite 301, Cumming, GA 30040.