Provider profile
Guardian Restoration Group of Georgia LLC
Provider snapshot
What this listing says
Conyers-area homeowners dealing with water damage or mold who want a restoration company led by a former insurance adjuster who can guide them through the claims process.
Best for
- Homeowners in Conyers, Covington, Stockbridge, or McDonough dealing with water damage who want help navigating insurance claims alongside the restoration work.
- Property owners who need mold remediation tied to a prior water event and want one company to handle both the drying and the mold work.
- Anyone with an active insurance claim who wants a restoration company that understands adjuster documentation and carrier communication timelines.
- Condo owners or residential landlords in the eastern metro Atlanta area who need emergency water extraction with same-day response.
About this company
Guardian Restoration Group of Georgia is a Conyers-based restoration company whose founder, Derrick Wilson, spent over 10 years as a licensed insurance adjuster before launching the business. That background shapes how they operate: they handle water damage, fire and smoke cleanup, mold remediation, storm recovery, and structural repairs, but they also walk customers through insurance documentation, claim timelines, and carrier communication in a way most restoration companies do not.
The company started as a cleaning service and expanded into water mitigation and mold remediation. They mention IICRC certification on their website and advertise hydroxyl generators and moisture meters among their equipment. They offer financing and use HouseCall Pro for online booking. Nothing about their equipment list is unusual for a restoration company this size, but the insurance adjusting background is a genuine differentiator — multiple reviewers specifically credit Derrick with helping them navigate claims.
Guardian is a relatively young company with 35 Google reviews as of mid-2026. Several early reviews reference Derrick's prior reputation in the community, and at least one reviewer (Michael Pelton) describes using them for cleaning before the restoration expansion. An insurance agent (LaToya Pollard King) refers clients to them, which suggests they have built credibility within the local insurance network.
A perfect 5.0 rating across 35 reviews is unusual. The review base includes a mix of Local Guides and established Google reviewers alongside some single-review accounts, which is a normal distribution for a newer company building its reputation. No negative reviews exist in the 18-month window.
Services
Service area
Headquartered in Conyers, GA. They list 20 cities across metro Atlanta including Roswell, Alpharetta, Johns Creek, Lawrenceville, Decatur, Stockbridge, McDonough, Covington, and Monroe. The range spans from Rockdale County east of Atlanta to north Fulton County, roughly 50 miles. Response times likely vary for locations far from Conyers.
Review consensus
Derrick Wilson is the most frequently named person across reviews. Customers credit him with clear communication, honest assessments, fast response times, and hands-on insurance claims guidance. Multiple reviewers mention he walked them through every step of the process. Michael is named by several customers for being helpful, knowledgeable, and patient during water loss and condo restoration projects. Reviewers consistently highlight fast arrival times — one customer (Gee Clockwork) reports the team arrived in under an hour after a plumbing flood. An insurance agent (LaToya Pollard King) specifically endorses Derrick's responsiveness and care. Carly Harrington, a flooring installer with 83 Google reviews, praises the team's job-site cleanliness and crew professionalism across multiple projects.
0 found across 35 total reviews at 5.0★. No negative reviews exist in the 18-month recency window. With 35 total reviews at 5.0 stars, no complaints have surfaced to evaluate.
The review timeline shows a burst of reviews in November 2025 (the company's apparent launch period), followed by steady additions through mid-2026. Several early reviewers reference knowing Derrick from prior work or community connections, which is typical for a founder-led startup leveraging an existing network. The absence of any negative reviews across 35 data points is notable but not unprecedented for a small, owner-operated company where the founder is personally involved in most jobs.
Derrick Wilson (owner/founder — praised repeatedly for insurance claims guidance, honest assessments, clear communication, and going above and beyond). Michael (technician — praised for being helpful, knowledgeable, patient, and guiding customers through water loss and condo restoration projects).
Ask for Derrick if your situation involves an insurance claim — his adjuster background is what sets this company apart. For straightforward water damage or mold work, Michael also gets strong marks. With zero complaints across 35 reviews, the early track record is clean, but the company is still young. Get a written scope of work before starting, and if mold is involved, consider an independent test first.
Keep in mind
- They do both mold testing and mold remediation. When the same company tests and remediates, they have a financial incentive to find problems. Consider getting an independent mold assessment before committing to remediation work.
- The service area they claim is broad — from Conyers to Alpharetta, Roswell, and Johns Creek, which spans roughly 50 miles of metro Atlanta. Confirm response time and availability for locations far from their Conyers headquarters.
- This is a newer company that expanded from cleaning services into restoration. Their 35-review track record is positive but still small compared to established competitors with hundreds of reviews.
- Several reviews read as referrals from people who know Derrick personally or professionally. That is not unusual for a newer business, but it means the review base may not yet reflect the full range of customer experiences.