Provider profile
Titan Remediation Industries
Provider snapshot
What this listing says
West Palm Beach homeowners dealing with mold after water damage who want the owner, Chris, to handle the job personally from inspection through remediation.
Best for
- West Palm Beach and Palm Beach County homeowners who want the company owner personally handling their mold remediation
- Out-of-state property owners who need remote coordination — Jennifer handles insurance and communication while you are away
- Commercial property managers dealing with mold in specialized environments like cooler rooms or storage areas
- Homeowners with combined water damage and mold problems who want one company to handle both from start to finish
- Buyers under contract who need fast-turnaround mold remediation to meet closing deadlines
About this company
Titan Remediation Industries is an owner-operated mold and water damage company based in downtown West Palm Beach. Chris, the owner, runs jobs personally rather than dispatching crews — reviewers consistently describe him showing up same-day, explaining the scope of work, and doing the remediation himself. Jennifer manages the office and handles insurance paperwork.
The website lists mold testing, mold remediation, water mitigation, water damage restoration, commercial mold removal, commercial water damage restoration, and Covid-19 sterilization. One reviewer described Chris designing a dehumidification system for a 100-year-old house renovation, and another referenced fire damage reconstruction — so the company takes on more than just mold. They serve both residential and commercial properties, including cooler rooms in commercial buildings.
Titan is a family-owned business operating out of West Palm Beach since at least 2017, based on the earliest reviews. They also advertise franchising opportunities on their website, which suggests the operation has grown beyond a single crew. Multiple reviewers mention working with Titan while out of state, with Jennifer coordinating remotely — a common pattern in South Florida where many property owners live elsewhere.
4.8 stars across 46 Google reviews with zero negative reviews in the last 18 months is unusually clean for a remediation company. Every review in the dataset is 5 stars. That track record is notable, though the relatively small review count (46 total) means the sample is limited.
Services
Service area
Titan Remediation Industries is headquartered in downtown West Palm Beach, Florida. Reviews confirm work in the West Palm Beach area and Tequesta. The website does not list specific service area boundaries, but the business appears focused on Palm Beach County and northern parts of the Treasure Coast.
Review consensus
Chris dominates the reviews. Reviewers describe him arriving same-day, explaining the full scope of work in detail, and performing the remediation himself. Multiple reviewers specifically note he did not try to upsell them. Jennifer gets repeated praise for handling insurance claims and keeping out-of-state owners informed. Several reviewers mention reasonable pricing and fast turnaround — one reviewer under a home sale contract got service within hours of a Friday call.
0 found across 46 total reviews at 4.8★. No one-star or negative reviews exist in the last 18 months (0 found across 46 total reviews at 4.8★). There are no recent complaint patterns to analyze.
This is an owner-operator model where Chris personally handles most jobs. That creates a ceiling on volume but likely explains the consistently positive reviews — the person quoting the job is the same person doing the work. The franchising push on the website signals a potential transition away from this model, which could change the customer experience.
Chris / Christopher Shean (owner, remediation technician — positive across nearly every review). Jennifer (office manager, insurance coordinator — positive in multiple reviews). Lucas (crew member — positive, mentioned once). Randall (crew member — positive, mentioned once).
Ask for Chris by name and confirm he will personally handle your project. If your job involves both testing and remediation, get a separate test from an independent inspector to remove the conflict of interest. Jennifer is the person to work with on insurance claims and scheduling.
Keep in mind
- Titan does both mold testing and mold remediation, which creates a conflict of interest. The company that finds the mold profits from fixing it. Consider getting an independent mold test before or after their remediation work.
- The website is light on specifics — no equipment lists, no certifications mentioned, no process descriptions beyond generic service summaries. Ask Chris directly about his methods and training.
- Titan advertises franchising opportunities, which means the brand may expand beyond Chris's direct oversight. If you are hiring specifically for Chris's personal involvement, confirm he will be on your job.
- 46 total Google reviews over roughly 9 years of operation is a low volume. The 4.8 rating is strong but based on a small sample.
- The website lists Covid-19 sterilization as a current service, which raises a question about how frequently the service list gets updated.