Provider profile
A Plus Mold Remediation Inc.
Provider snapshot
What this listing says
Palm Beach County homeowners dealing with mold after water damage who want an owner-operated crew that handles insurance paperwork and shows up within 24 hours.
Best for
- Palm Beach County homeowners who need mold remediation after a water leak or flood, especially when an insurance claim is involved.
- Property owners who want to deal directly with the company owner rather than a sales team or call center.
About this company
A Plus Mold Remediation is an owner-operated company based in West Palm Beach, run by John and Alma Dietz. John handles estimates and client communication directly, while Carlos Antonez manages on-site remediation work. They hold Florida Mold Remediation Licence #MRSR2434 and NADCA ASCS certification for HVAC work. The company follows IICRC S500 and S520 standards for water and mold remediation.
The crew uses containment, negative air machines, HEPA vacuuming, and antimicrobial damp wiping. They also do AC duct cleaning in-house, which matters in South Florida where mold often migrates through HVAC systems. Multiple reviewers mention that John helped them navigate insurance claims, with one insurance adjuster calling the final bill "one of the fairest they had ever seen."
With 27 reviews and a 4.9-star rating on Google, this is a notably strong record. Every review with text praises either John or Carlos by name, and several reviewers describe the company pricing estimates using industry-standard software recognized by insurance carriers.
Services
Service area
Headquartered in West Palm Beach, Florida. The company lists service locations across Palm Beach County including Boca Raton, Boynton Beach, Jupiter, Palm Beach Gardens, Wellington, Lake Worth, Loxahatchee, and Greenacres. They claim coverage in Palm Beach, Martin, Broward, and Dade counties, though most reviewer locations reference Palm Beach County.
Review consensus
John Dietz draws praise in nearly every review for same-day or next-day responses, clear communication, and accurate quotes with no hidden costs. Carlos Antonez is named repeatedly as a detail-oriented project manager who keeps job sites clean and answers questions on the spot. Freddy is mentioned as courteous and efficient on the field crew. Multiple reviewers highlight fair pricing, with several noting that quotes matched final bills exactly. Insurance claim guidance comes up in at least four reviews, with reviewers saying John communicated directly with adjusters.
0 found across 27 total reviews at 4.9★. No 1-star reviews exist across 27 total reviews. The company has maintained a perfect 5-star record with no ratings below 5.
The review profile is unusually uniform: all 27 reviews are 5 stars, spread across 2017 through late 2025. This consistency likely reflects the owner-operated model where John personally handles every estimate and Carlos manages every job site. Two reviewers (Rosanne Dietz and Brandon Dietz) share the owner's last name, which is worth noting but does not change the overall picture given the volume of unrelated reviewers.
John Dietz (owner, operations manager — positive in nearly every review). Carlos Antonez (project manager — positive across multiple reviews). Freddy (field crew — positive in two reviews). Alma Dietz (co-owner, operations — positive in one review for sending daily progress photos).
Ask for John directly when you call. He runs the estimates and stays involved through the project. If your job involves an insurance claim, ask him to walk you through the documentation process upfront — multiple reviewers credit him with making claims go smoothly.
Keep in mind
- The company is classified as offering both testing and remediation, which creates a conflict of interest. Their own website acknowledges that Florida law separates inspection from remediation, and they state they use third-party inspectors for post-remediation verification. Ask who performs the initial inspection and whether that inspector is independent.
- This is a small crew. Reviews describe 3-5 day jobs as typical, so scheduling during hurricane season or peak summer demand could mean longer waits.
- The service area claims span Palm Beach, Martin, Broward, and Dade counties. The listed service locations focus on Palm Beach County cities. Confirm availability and any travel charges if you are in Broward or Dade.
- Two of the 27 Google reviews (Rosanne Dietz and Brandon Dietz) share the owner's surname, which may indicate family reviews.