Provider profile
RESTOREASE
Provider snapshot
What this listing says
Vero Beach and Treasure Coast homeowners dealing with mold after water damage who want a mold-focused company that uses biodegradable products and offers a 2-year warranty.
Best for
- Treasure Coast and Space Coast homeowners who need mold remediation from a company with over a decade of mold-specific experience.
- Buyers purchasing a home with known water damage history who want a free mold assessment before closing.
- Homeowners who prefer biodegradable, non-toxic products during remediation — especially households with children, elderly residents, or people with respiratory conditions.
- Insurance claimants who want a company that documents every line item and coordinates directly with carriers to move claims along.
- Homeowners who want a transferable 2-year warranty on mold work, particularly useful if selling the property soon.
About this company
RESTOREASE started as MoldEase, a mold-only operation in Vero Beach that spent over a decade focused exclusively on mold remediation before expanding into water, fire, and storm damage restoration. That mold-first history shapes how they operate today. They use biodegradable, naturally degrading products for all restoration work and hold a CGIAQS (Green Indoor Air Quality Specialist) designation alongside their IICRC credentials. The company holds a Florida state general contractor license.
The standout offering is their 2-year transferable warranty on mold remediation, which they attribute to a proprietary "Mold Control" system. They send mold samples to a third-party lab for analysis rather than relying on in-house readings alone. Their moisture inspection toolkit includes thermal imagery cameras, pinpoint moisture meters, and thermal hygrometers. They list HEPA air scrubbers and negative air machines as their remediation equipment.
Dylan Robertson runs most of the client-facing work, from initial inspections through project completion. Brian Fuentes handles inspections and estimates as well. The company operates out of two locations — Vero Beach and Orlando — and advertises 24/7 emergency response. They work directly with insurance carriers and itemize all damage documentation down to individual line items.
4.9 stars across 66 Google reviews with zero negative reviews in the past 18 months. That is an unusually clean record for a restoration company. Reviewers consistently cite same-day response times and free initial inspections as reasons they chose RESTOREASE.
Services
Service area
RESTOREASE operates from two locations: Vero Beach and Orlando, Florida. They serve the Treasure Coast, Space Coast, and greater Orlando area. That covers a wide stretch of central and eastern Florida — confirm availability and any travel surcharges for addresses outside Indian River County or Orange County.
Review consensus
Dylan Robertson is the most frequently named person in reviews, appearing in roughly 30 of 66 reviews. Reviewers praise his same-day or next-day response times, willingness to do free inspections, and honesty when mold is not found. Brian Fuentes appears in about 10 reviews for his knowledge, fair pricing, and willingness to tell homeowners they do not have a mold problem. Reviewers highlight the field crew — Josh, Johnny, Ryan, Brandon, and Max — for wearing shoe covers, moving furniture, cleaning up after themselves, and explaining the process as they work. Makayla in the office draws praise for patience with customer questions. Multiple reviewers mention referrals from AC companies, pest control operators, and adjusters as how they found RESTOREASE.
0 found across 66 total reviews at 4.9★. No 1-star reviews exist among the 66 total reviews at 4.9 stars. There are zero negative reviews of any kind in the last 18 months.
The review history tracks the company's transition from MoldEase to RESTOREASE. Earlier reviews (2019-2021) reference "MoldEase" and focus on Brian Fuentes as the primary contact. Newer reviews (2023-2026) reference "RESTOREASE" and center on Dylan Robertson. This suggests a leadership or operational shift, with Dylan taking over most of the client-facing work while Brian remains involved. The company also expanded from mold-only to full restoration services during this period.
Dylan Robertson (inspector/project lead — praised consistently for same-day response, honesty, and knowledge). Brian Fuentes (inspector/estimator — praised for honesty, knowledge, and fair pricing). Josh (technician — praised for detailed work and going above and beyond). Johnny (technician — praised for helpfulness and care and attention). Ryan (technician — praised for quality work). Brandon (technician — praised for quality work). Clayton (technician — praised for quality work). Max (technician — praised for punctuality and care and attention). Makayla (office staff — praised for patience and kindness with customer questions).
With zero complaints across 66 reviews and a mold-specific background stretching back over a decade, RESTOREASE has an unusually strong track record on the Treasure Coast. Ask for Dylan Robertson by name — he handles most inspections and shows up the same day in many cases. Because they do both testing and remediation, get a separate mold assessment if you want an unbiased second opinion before signing a remediation contract.
Keep in mind
- RESTOREASE does both mold testing and mold remediation. A company that finds the mold and then gets paid to remove it has a financial incentive to find problems. Consider getting an independent mold assessment from a separate Florida state-registered mold assessor before committing to remediation. The company's own FAQ suggests this as an option.
- The service area claims are broad — Vero Beach, Orlando, the entire Space Coast, Treasure Coast, and greater Orlando. That is a large geographic footprint for a company with two locations. Confirm travel fees and response times for your specific address.
- The 2-year mold warranty comes with "some restrictions" per the company's own website. Ask for the written warranty terms before signing a contract.
- All 66 Google reviews are 5 stars. A perfect record can reflect genuine quality, but it also limits the information available about how this company handles problems when things go wrong.