Provider profile
Navigate Restoration
Provider snapshot
What this listing says
Vero Beach and Treasure Coast homeowners dealing with water damage that has led to mold, where having one company handle mitigation through full rebuild under a single insurance claim matters.
Best for
- Vero Beach and Treasure Coast homeowners who need water damage dried out fast before mold sets in — Navigate offers 24/7 response and reviewers consistently report arrival within one to two hours.
- Out-of-state property owners who need a single company to handle mitigation, remediation, and full reconstruction without requiring them to be on-site.
- Real estate agents on tight closing timelines who need mold testing and remediation completed quickly — multiple local realtors refer clients to Navigate for this reason.
- Homeowners filing insurance claims for property damage who want a contractor experienced in documenting damage and guiding the claims process.
About this company
Navigate Restoration is a Vero Beach restoration company built around owner Greg Schlitt, who has worked in construction and restoration in Indian River County for over 30 years. The company handles the full cycle: water damage dry-out, mold assessment and remediation, fire damage cleanup, reconstruction, and indoor air quality testing. They hold Florida state mold assessment (MRSA 1156) and mold remediation (MRSR 2207) licenses, plus a general contractor license (CGC 1518297). Schlitt has been state-certified for mold work since 2011 and dealt with mold from hurricanes going back to Andrew in 1992.
What stands out is the single-source model. Navigate handles everything from emergency water extraction through final reconstruction, including insurance claim navigation. That is genuinely useful for out-of-state property owners or anyone who does not want to coordinate multiple contractors. One reviewer managed an entire kitchen remodel remotely from Colorado without visiting the property. The company also does mold assessment with air sampling sent to an independent lab, thermal imaging, and moisture metering. Their mold remediation page describes using containment with negative air and air scrubbers during remediation.
Schlitt's family roots in Vero Beach and his three decades in Indian River County mean the company draws referrals from local real estate agents at firms like Dale Sorensen and Alex MacWilliam. Multiple realtors appear in the reviews, using Navigate for pre-sale mold testing and remediation on tight closing timelines.
61 Google reviews at a perfect 5.0 stars is notable. No company maintains a flawless rating at that volume without genuine consistency. Several reviews mention sub-hour response times for emergencies, and the named crew — James, Steve, Jason, Sean, Brandon — appear repeatedly across recent reviews, suggesting low turnover.
Services
Service area
Navigate Restoration is based in Vero Beach, Florida, at 1375 US Highway 1. They serve Indian River County and brand themselves as the Treasure Coast's restoration specialists, which typically includes Indian River, St. Lucie, and Martin counties. Reviews confirm work throughout the Vero Beach area, though no reviews mention jobs outside Indian River County.
Review consensus
Greg Schlitt is the most frequently named person across the full review history, praised for his calm demeanor, willingness to explain reports, and hands-on involvement. James Ramos appears in the most recent reviews as a project manager, praised for clear communication and managing remediation processes from start to finish. Steve (also referred to as Stephen) handles assessments and is repeatedly described as honest, upfront, and thorough in explaining options. Jason and Sean are praised as a reliable field team — on time and willing to explain the process. Brandon appears in multiple reviews as part of the remediation crew. Response time is the single most common praise point: reviewers describe crews arriving within one to two hours of a call, often with a large team and equipment trailer. Several reviewers mention Navigate handling their insurance paperwork and documentation.
0 found across 61 total reviews at 5.0★. No negative reviews exist in the last 18 months. Across 61 total reviews at 5.0 stars, not a single review falls below 5 stars in the available data. This is uncommon for a restoration company and leaves no complaint patterns to analyze.
The perfect 5.0 rating across 61 reviews is unusual for any service company, especially in restoration where stressful situations often generate at least occasional friction. The review base includes multiple Local Guides and reviewers with substantial review histories, which adds credibility. The company draws a notable share of referrals from local real estate agents and plumbing companies, suggesting strong trade relationships in the Indian River County market. Named crew members appear consistently across months of reviews, indicating stable staffing — a meaningful signal in an industry with high turnover.
Greg Schlitt (owner — positive). James Ramos (project manager — positive). Steve/Stephen (assessor — positive). Jason (field technician — positive). Sean (field technician — positive). Brandon (remediation crew — positive). Fred (painter/rebuild — positive). Jesse (crew leader — positive). Marco (remediation crew — positive). Dylan (remediation crew — positive). Eli (remediation crew — positive). Harold Melvin (baseboard/finish work — positive). Meghan (crew member — positive). David (coordinator — positive). Dave (operations — positive).
With zero complaints in 61 reviews, there is nothing to warn against from the review data. Ask for Greg or James by name — both draw the most specific praise. For assessments, request Steve. The one structural concern is the testing-and-remediation conflict of interest, which the reviews cannot address. Get an independent post-remediation clearance test at minimum.
Keep in mind
- Navigate does both mold testing and mold remediation. That is a conflict of interest — the same company assessing your mold problem also profits from fixing it. Florida requires separate licenses for assessment and remediation (Navigate holds both), but consider getting an independent assessment before committing to their remediation scope.
- The website claims they handle residential and commercial properties, but all Google reviews come from residential customers and small rental properties. No reviews describe large commercial projects.
- Navigate is a full-service restoration company, not a mold specialist. Mold remediation is one of several services alongside water damage, fire damage, and reconstruction. If you have a complex mold-only situation without water damage, ask whether they would assign mold-focused crew members.
- Their service area references the Treasure Coast broadly, which spans multiple counties. Confirm they will service your specific location without extended travel surcharges if you are outside Indian River County.