Provider profile

RW Services

Titusville, FL / 4.8 rating / 38 reviews / Water damage restoration service

RS

Provider snapshot

What this listing says

Space Coast homeowners dealing with water-to-mold damage chains who want one company to handle extraction, remediation, and rebuild under a single insurance claim.

Water-to-mold pipeline24/7 emergency responseIn-house remodelingBiohazard cleanup
Base location Titusville, FL
Provider type Restoration company
Public reviews 4.8 from 38 reviews

Best for

  • Brevard County homeowners who need water damage dried and any resulting mold removed by the same crew, under one insurance claim.
  • Property owners on Merritt Island, Cocoa, or Melbourne who want 24/7 emergency response from a Titusville-based company that covers the full Space Coast.
  • Homeowners who had a water loss and want one contractor to handle extraction, demo, mold treatment, and the kitchen or bath rebuild afterward.
  • Out-of-state owners of Brevard County vacation homes or condos who need a company that will handle the full scope remotely — one reviewer described exactly this situation.
  • Commercial property managers in the Space Coast corridor who need mold remediation with minimal operational disruption.

About this company

RW Services operates out of Titusville, Florida, and runs restoration, cleaning, and remodeling under one roof. They handle the full damage cycle: water extraction, mold remediation, fire restoration, biohazard cleanup, and then the rebuild — drywall, flooring, paint, kitchen and bath remodeling. That single-company pipeline is their main differentiator on the Space Coast.

The mold remediation side uses IICRC-standard methods: containment barriers, HEPA vacuums, air scrubbers, antimicrobial treatments, and thermal imaging cameras paired with moisture meters to find hidden moisture. They also do the source correction — fixing the water intrusion point so mold does not return. The water damage side uses truck-mounted extraction units and commercial dehumidifiers. Nothing here is unusual for a restoration company this size, but the fact that they do their own demolition and reconstruction in-house means fewer handoffs between trades.

The company has operated since 2012 — over a decade on the Space Coast. Older Google reviews reference PuroClean branding, suggesting they previously operated as a PuroClean franchise before rebranding to RW Services. Blog content is authored by Hatem Abdou, who appears to be involved in the business operations.

4.8 stars across 38 Google reviews with zero negative reviews in the last 18 months is a strong record. The review volume is modest, but the consistency is notable — every single review with text is positive, and several come from Local Guides and repeat reviewers with established review histories.

Services

Mold removal and remediationwater damage restorationfire damage restorationbiohazard cleanupcarpet cleaningtile and grout cleaningpressure washingfloor maintenancekitchen remodelingbathroom remodelingflooring installationdemolition services

Service area

RW Services is headquartered in Titusville, Florida, at 2235 Old Dixie Highway. They serve Brevard, Volusia, and Orange Counties, listing nine specific communities: Titusville, Melbourne, Cocoa, Cocoa Beach, Merritt Island, Daytona Beach, New Smyrna Beach, Mims, and east Orange County. That three-county footprint is broad for a single-location operation.

Review consensus

What reviewers praise

Allison Greenfield gets named repeatedly for scheduling and communication — reviewers describe her as easy to reach, consistently informative on project progress, and quick to set up appointments. Justin appears in the most reviews of any field worker, praised for punctuality, knowledge, and same-day response to mold and water damage calls. Matt and Cody are singled out together for flood cleanup, with one reviewer highlighting their attention to detail during a stressful situation. Keith Bynum draws praise for explaining the drying and demo process clearly. A reviewer operating under the handle "Mold Spec" — a Local Guide with 117 reviews — states they have referred clients to RW Services for years and have personally observed the work quality multiple times. Several reviewers mention smooth insurance coordination as a strength.

What low reviews reveal

0 found across 38 total reviews at 4.8★. No negative reviews found in the last 18 months. Across all 38 reviews at 4.8 stars, the lowest rating is a single 4-star review from 2017, which contained no specific complaint.

Pattern worth noting

The review history reveals a brand transition: reviews before roughly 2022 reference PuroClean, while newer reviews use the RW Services name. The consistency of positive reviews across both eras suggests the same core team carried over through the rebrand. The absence of any recent negatives, combined with a modest total review count, means the company either delivers consistently or has a small enough customer base that dissatisfied customers are not finding the Google listing.

Named staff

Allison Greenfield (scheduling and communication — positive, named in 4+ reviews). Justin (field technician/project lead — positive, named in 6+ reviews). Matt (field technician — positive, named in 3 reviews). Cody (field technician — positive, named in 2 reviews). Keith Bynum (field technician — positive, named in 3 reviews). Rick (estimating/sales — positive, named in 2 reviews). Brandon (field technician — positive, named in 3 reviews). Eric (field technician — positive, named in 2 reviews). Larry (field technician — positive, named in 1 review). Jason (field technician — positive, named in 1 review).

Bottom line

38 reviews with no negatives in the last 18 months is a clean slate. Ask for Allison Greenfield as your point of contact — she is the most consistently praised person across reviews for keeping homeowners informed. If you are combining water damage and mold work, get the mold assessment from an independent inspector before agreeing to the remediation scope.

Keep in mind

  • RW Services does both mold testing and mold remediation. This is a conflict of interest — the company assessing your mold problem also profits from fixing it. Consider getting an independent mold assessment before committing to their remediation scope.
  • The company claims to serve Brevard, Volusia, and Orange Counties, which spans a large geographic area. Titusville is the home base; response times to Daytona Beach or east Orange County may differ from what Space Coast customers experience.
  • With 38 reviews over roughly 10 years, the review volume is on the lower side. The ratings are strong, but the sample is small enough that a few bad experiences could shift the picture meaningfully.
  • Older reviews reference PuroClean branding. The company appears to have rebranded at some point, so any franchise-era warranty or service commitments may not carry over.