Provider profile
Tidal Restoration
Provider snapshot
What this listing says
Tampa Bay homeowners dealing with water damage or mold who want an owner-operated company where one of the four co-owners shows up on every job.
Best for
- Tampa and St. Petersburg homeowners who need water damage restoration with same-day response and want an owner personally managing the project.
- Property owners dealing with mold after a pipe burst or flood who want one company to handle both the water mitigation and mold remediation.
- Real estate professionals in Tampa Bay who need a reliable restoration vendor they can refer to clients.
- Commercial property managers in Hillsborough or Pinellas County who need 24/7 emergency response for water, fire, or biohazard incidents.
- Homeowners who want help navigating their insurance claim — reviewers consistently praise the company's documentation and direct work with adjusters.
About this company
Tidal Restoration is a Tampa Bay restoration company run by four co-owners who grew up together in St. Petersburg. They handle water damage, mold remediation, fire damage, and biohazard cleanup across Hillsborough and Pinellas counties, with offices in both Tampa and St. Petersburg. Their defining policy: an owner is on-site for every single job.
On the mold side, they do both testing and remediation in-house. Their website describes using containment with negative air pressure, HEPA filtration, air scrubbers, antimicrobial treatments, and dehumidification. They hold a Florida mold remediation license (MRSR5578) and IICRC certification. They also handle the full water damage cycle from extraction through structural drying and reconstruction.
The company is relatively new — the website copyright dates to 2024 — but they have scaled quickly to 155 Google reviews. All four owners appear to be active in the field: Mitch, Dave, Rhett, and Meredith each show up by name in customer reviews. The "About" page describes them as four lifelong friends from Old Northeast St. Petersburg who wanted to offer a local alternative to national franchises.
A 5.0 rating across 155 reviews is genuinely rare. No company maintains a perfect score at that volume without very consistent execution. Zero complaints in the last 18 months makes this one of the cleanest review profiles you will find in the Tampa Bay restoration market.
Services
Service area
Headquartered in Tampa, Florida, with a second office in St. Petersburg. They list specific service area pages for Tampa, St. Petersburg, Clearwater, Dunedin, Hillsborough County, Largo, Oldsmar, Pinellas County, Palm Harbor, and Tarpon Springs. This covers most of the Tampa Bay metro across both Hillsborough and Pinellas counties.
Review consensus
Reviewers consistently name the owners — Mitch, Dave, Rhett, and Meredith — as directly involved in their projects. Fast response time is the most common theme: multiple reviewers describe same-day or next-day service after water emergencies. Several reviewers highlight the insurance claims assistance, with Shannon Claytor noting they documented all damage and worked directly with the adjuster. The reconstruction quality also gets specific praise — Taylor L noted flawless wall and finish work after a pipe burst. CeCe Kiefer, a Local Guide, reported they arrived within an hour on Memorial Day Sunday.
0 found across 155 total reviews at 5.0★. No negative reviews found in the last 18 months. Across all 155 reviews at a 5.0 rating, there are zero complaints to analyze.
The ownership structure — four co-owners who each work jobs directly — likely explains the consistently positive reviews. When an owner is personally on-site, accountability is built in. The company is also young enough that the founders are still doing the hands-on work rather than managing from a distance. Whether this model scales as the company grows is the open question.
Mitch (owner — praised by Robyn Begley, Chanbrie Himes, Brianne Miller, Kelsie Vashus, Tiffany Wooldridge, Matthew Buckman, BMW Porsche Ocala Marketing). Rhett (owner — praised by CeCe Kiefer, Chris Precious, Brandon H). Dave/David (owner — praised by Branton Cooke, Mike Smith, Betty Ann Eppler, David D, Kiley Wannick, Liz Fisher). Meredith (staff or owner — praised by Sandra Seimetz, Kathy Ott for being knowledgeable, empathetic, and patient).
With zero complaints across 155 reviews, there is nothing to warn you about from the review record. Ask for Mitch, Dave, or Rhett by name when you call — reviewers confirm owners show up personally. The main thing to verify independently is the mold assessment, since they test and remediate under the same roof.
Keep in mind
- They do both mold testing and mold remediation. That is a conflict of interest — the same company deciding you have a mold problem is also the one billing to fix it. Ask for an independent mold assessment before signing a remediation contract.
- The company is young, founded around 2024. They have no long track record to evaluate, and their processes have not been tested across many years of operation.
- Their claimed service area spans from Tampa to Tarpon Springs to St. Petersburg — a wide geographic footprint. Confirm response times for your specific location, especially if you are outside the Tampa or St. Pete core.
- With a perfect 5.0 rating and many text-free reviews, some of the review volume may come from friends, family, or solicited reviews. This is common for newer companies and does not mean the service is bad, but the rating lacks the battle-testing of a company with hundreds of reviews over many years.