Provider profile
SERVPRO of South Tampa Channelside
Provider snapshot
What this listing says
South Tampa homeowners dealing with water-to-mold damage who want a single franchise team to handle extraction, remediation, and reconstruction under one roof.
Best for
- South Tampa and Hyde Park homeowners who need water extraction and mold remediation handled by the same crew without switching contractors.
- Property managers overseeing condos or multi-unit buildings where storm or flood damage triggers mold across multiple units simultaneously.
- Homeowners who want post-remediation reconstruction done in-house rather than coordinating a separate contractor.
- Commercial property owners in the Channelside and downtown Tampa area who need after-hours emergency response for water or mold events.
- Buyers who want direct insurance coordination, since the team handles claims paperwork and works with adjusters on the homeowner's behalf.
About this company
SERVPRO of South Tampa Channelside covers South Tampa, Hyde Park, Davis Islands, Channelside, and surrounding neighborhoods from its Dale Mabry Highway location. Mold work here is secondary to a much larger restoration operation. The franchise handles water damage, fire damage, storm damage, mold remediation, construction, roofing, and HVAC cleaning. They do both mold testing and remediation, which creates an inherent conflict of interest you should understand before hiring them for both.
The mold remediation process described on their website includes containment, HEPA vacuums, air scrubbers, and antimicrobial treatments. They also offer contents packout and storage at their own facility during remediation work. One mold-specific review mentions Brian diagnosing a crawl space mold problem caused by old plumbing, removing the mold, applying anti-mold paint, and installing a vapor barrier. That reviewer specifically praised the itemized invoice.
Jeremy George owns this franchise along with six other SERVPRO locations across the Tampa Bay area, including West Pasco, West Tampa, and Hernando County. He started in the restoration business in 1993 at age 13. The operation is designated as a Large Loss Response Team within the SERVPRO system, meaning they deploy to major disasters nationwide. The franchise holds IICRC firm-level status.
At 4.6 stars across 69 Google reviews, the rating is solid. The volume of hurricane-related reviews from late 2025 shows the team handled a surge of Helene recovery work across their service area, and most of those reviewers praised the team by name.
Services
Service area
Headquartered on South Dale Mabry Highway in Tampa, Florida. Covers South Tampa, Hyde Park, Bayshore Beautiful, Davis Islands, MacDill Air Force Base, Port Tampa City, Channelside, Downtown Tampa, Harbour Island, Ballast Point, South Westshore, Culbreath Heights, Beach Park, Sunset Park, Palma Ceia, Culbreath Bayou, Bayshore Gardens, Port of Tampa, and Virginia Park. This franchise is one of seven under the same ownership across the Tampa Bay area, so crew availability in South Tampa specifically is worth confirming.
Review consensus
Jay stands out as the most frequently named employee, praised in at least 10 reviews for follow-through, communication, and managing hurricane recovery projects at Gulf Harbors condominiums. Brian draws praise for hands-on involvement, using infrared cameras to trace water intrusion sources, and working directly with insurance companies. Rose is mentioned repeatedly alongside Jay for hurricane Helene recovery work. Reviewers consistently highlight fast response times, with several noting crews arriving within an hour, including on weekends. Named staff across reviews include Nick, Ramsey, Christian Worms, Davina Heslin, Daniel Santos, Manny, Taylor, Stephanie Powell, and Jaime Karachristos, all praised for specific project work. The team's willingness to explain the process and provide itemized documentation comes up in multiple reviews.
1 found across 69 total reviews at 4.6★. One 2-star review from November 2025 describes slow water removal that led to black mold growth, subcontracted labor, delays getting flooring quotes, and a final bill sent to collections without an itemized breakdown. The reviewer says the company inflated costs for insurance. The owner responded that they have no record of this customer and directed them to call Dalton at the office. This is the only negative review in the last 18 months.
The review base skews heavily toward hurricane Helene recovery (late 2025), with many reviewers praising the same staff members across what appear to be related condo restoration projects at Gulf Harbors. This concentration means the 4.6 rating reflects large-scale disaster response more than routine residential mold jobs. The single negative review's owner response claiming no record of the customer is notable but inconclusive since it could indicate a franchise routing issue across Jeremy George's seven locations.
Jay (project manager/field lead — praised repeatedly for hurricane recovery, communication, follow-through). Brian (owner/operator — praised for infrared diagnostics, insurance coordination, mold work). Rose (field team — praised for hurricane Helene restoration). Nick (field lead — praised for home prep and restoration). Ramsey (construction — praised for repairs and follow-up). Christian Worms (field team — praised for mold remediation, packout, fire cleanup). Davina Heslin (contents manager — praised for carpet restoration and packout). Jamon (field team — praised for hurricane recovery). Daniel Santos (technician — praised for condo restoration). Taylor (technician — praised). Dan (field team — praised for condo and fire cleanup). Patrick (field team — praised). Mike (technician — praised for duct cleaning and restoration). Jacob Garrett (technician — praised for going above expectations). Shari (office manager — praised for coordination). Amanda (office — praised for scheduling). Stephanie Powell (project manager — praised for rebuild management). Jaime Karachristos (coordinator — praised for insurance communication). Manny (field — praised for honesty and knowledge). Anthony (field — praised for storm damage work). William de la Hoz (technician — praised). Iris Giron (fire mitigation — praised for communication). Jenee (contents — praised). Samantha (contents/field — praised). Rob (technician — praised). Erik/Eric (field — praised for hurricane recovery). Jessica (operations — praised). Jeremy (owner — praised for post-hurricane presence). Dalton (office — mentioned in owner response to negative review).
This is a large franchise operation that handles everything from water extraction to mold remediation to full reconstruction. Ask for Jay or Brian by name if your project involves mold or water damage in South Tampa. Request an itemized estimate upfront, and get independent mold testing before agreeing to their remediation scope, since they do both testing and remediation.
Keep in mind
- They do both mold testing and remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Get an independent mold assessment before committing to their remediation scope.
- This is a franchise operation spanning seven locations. Reviews reference projects in West Pasco, Spring Hill, and Gulf Harbors, not just South Tampa. Your project manager and crew depend on which franchise handles your job.
- The single recent negative review alleges subcontracted labor, slow timelines, and a bill sent to collections without an itemized breakdown. The owner responded that they have no record of this customer, which leaves the complaint unresolved.
- Mold remediation is not their primary business. Water damage and storm restoration drive most of their volume. If you need a company that focuses on mold full-time, this is a generalist restoration outfit.
- Their service area list is long, covering nearly 20 South Tampa neighborhoods. Confirm actual response time and crew availability for your specific location before signing.