Provider profile
Florida Emergency Cleaning LLC (Mold Water Fire Biohazard / Hazmat Cleaning)
Provider snapshot
What this listing says
Stuart and Treasure Coast homeowners dealing with biohazard, death, or hoarding cleanup who want a locally based team with 24/7 team-answered phones and trauma counseling referrals.
Best for
- Jensen Beach, Stuart, and Martin County residents facing biohazard or unattended death cleanup who need same-day response from a local team.
- Homeowners on the Treasure Coast dealing with mold after hurricane damage or coastal humidity, who want a company that also handles the water damage source.
- Families managing a loved one's hoarding situation who want a crew led by someone with lived hoarding experience.
- Out-of-state family members coordinating cleanup of a relative's Florida property remotely, since the team handles insurance paperwork and sends before/after photo documentation.
- Commercial property managers needing emergency cleanup after flooding, sewage backup, or fire, with insurance coordination included.
About this company
Florida Emergency Cleaning is a restoration company based in Jensen Beach, Florida, that built its reputation on biohazard and death cleanup before expanding into mold remediation, water damage, and fire restoration. Owner Nathan started cleaning at age 8 and founded his first company at 16. He grew up in a hoarding home and experienced violent family loss, which shapes how the company handles trauma situations. They partner with BetterHelp to offer free trauma therapy to clients.
The mold remediation side uses containment with negative air pressure and HEPA filtration, and they apply antimicrobial treatments. They handle all three water damage categories. What stands out operationally is the phone setup: Nathan, Dan, or Canaan answer calls directly 24/7 with no answering service or AI. They run small crews of one to two technicians in minimally branded vehicles for discretion, which matters in a small Treasure Coast community.
The company positions itself as independent from insurance networks. They will advise against filing a claim if the deductible exceeds the cleanup cost, and they wait for insurance payment rather than requiring cash upfront. They hold an EPA ID, state mold remediation license, biomedical waste permits, IICRC certifications, and OSHA training.
A perfect 5.0 rating across 147 Google reviews is rare for any service company. The volume spans two years and includes repeat commercial clients, Local Guides, and out-of-state family members managing cleanups remotely. No reviewer in the last 18 months rated them below 4 stars.
Services
Service area
Headquartered in Jensen Beach, Florida, with a mailing address in Stuart. The core team operates from Martin County and serves Jensen Beach, Stuart, Port St. Lucie, and surrounding Treasure Coast communities with typical response times under one hour. The website lists 15 service areas across Florida including Miami, Fort Lauderdale, Tampa, Orlando, and Jacksonville, but the team is small and locally based, so response times and crew availability for distant locations are worth confirming.
Review consensus
Nathan draws the most mentions as owner, praised for answering calls personally, driving long distances for jobs, and giving honest advice even when it costs him revenue. Dan is cited repeatedly for communication, coordination, and compassion during death and biohazard cleanups. Micah gets praised for detail work and punctuality. Travis is named by multiple reviewers for hoarding and estate cleanouts. Canaan handles scheduling and initial response calls, with reviewers noting his resourcefulness. Reviewers consistently highlight three things: immediate response (often same-day), genuine empathy during trauma situations, and thorough before/after documentation for insurance.
0 found across 147 total reviews at 5.0★. No negative reviews found in the last 18 months. Across all 147 reviews, the company maintains a perfect 5.0 rating. This is an unusually clean record, even accounting for the 18-month recency window applied to negatives.
The review base includes a notable number of out-of-state family members who hired the company remotely to manage a relative's death cleanup in Florida. These reviewers specifically praise the communication and photo documentation, suggesting the company has built a workflow around remote coordination. Several commercial clients (property managers, condo associations) appear as repeat customers, which is a reliability signal. The 5.0 rating with 147 reviews is statistically unusual for a restoration company and suggests either strong service delivery or careful reputation management, though nothing in the review data points to manipulation.
Nathan (owner — praised across many reviews for personal involvement, honesty, and compassion). Dan/Daniel (coordinator/crew lead — praised for communication, follow-up, and compassion in biohazard situations). Micah (technician — praised for detail orientation, punctuality, and compassion). Travis (supervisor/crew lead — praised for hoarding and estate cleanouts, thoroughness). Canaan (scheduling/response — praised for quick response, resourcefulness, and reliability). Monica (crew member — praised alongside Travis and Dan). Brian (crew member — praised for biohazard cleanup). Jack (crew member — praised for enthusiasm on difficult jobs). John (crew member — praised alongside Jack and Micah). Marion (crew member — praised for biohazard work).
This company has an exceptional review record and a team that reviewers call out by name repeatedly. If you are hiring for biohazard or death cleanup, this is a strong choice. For mold remediation specifically, ask for the mold-specific crew and request that a separate firm handle testing to avoid the conflict of interest.
Keep in mind
- They do both mold testing and mold remediation, which creates a conflict of interest. The same company that identifies the problem profits from fixing it. Ask whether they will accept a third-party mold assessment, or request that a separate testing firm handle pre- and post-remediation sampling.
- Their service area page lists 15 cities across Florida, from Jacksonville to Miami to Tampa. The actual team is based in Jensen Beach. For locations hours away, ask whether your job would be handled by the core crew or subcontracted out.
- The company handles everything from death cleanup to mold to fire damage. That breadth means mold remediation is one of several service lines, not their sole focus. Ask how many mold-specific jobs they complete per month.
- Their website emphasizes biohazard and trauma cleanup as the primary identity. Mold and water damage appear secondary. If your project is mold-only, confirm that the assigned technicians hold mold-specific certifications beyond general IICRC training.