Provider profile

Mold Masters

St. Augustine, FL / 5 rating / 37 reviews / Water damage restoration service

MM

Provider snapshot

What this listing says

St. Augustine homeowners dealing with post-hurricane or storm-related mold who want a family-owned firm with three Florida offices and 20+ years of remediation experience.

In-house testingWater damage restorationInsurance claim helpDry-fogging
Base location St. Augustine, FL
Provider type Environmental remediation firm
Public reviews 5 from 37 reviews

Best for

  • St. Augustine and northeast Florida homeowners who need mold testing and remediation from a single firm with three offices statewide.
  • Property owners dealing with hurricane or storm damage who need water extraction, structural drying, and mold remediation under one contract.
  • Commercial building managers across Florida looking for a firm that handles air quality testing, remediation, and post-remediation verification.
  • Homeowners filing insurance claims for mold damage who want a company that provides claim documentation and works directly with carriers.

About this company

Mold Masters operates out of St. Augustine with additional offices in Dunedin and Fort Myers, covering northern, central, and southern Florida. Chase Cornia and Jenni Archibald own the company and both hold Florida Mold Assessor and Mold Remediator licenses, which means they handle both the testing and the remediation side. Chase also carries a MICRO Certified Mold Remediation Contractor credential and a Lead Risk Assessor license. The company claims over 20 years in the mold business.

What stands out is the range of in-house capabilities. They do air quality testing with samples sent to third-party labs, thermal imaging with FLIR cameras, moisture mapping, and dry-fogging after HEPA filtration during remediation. They also handle water damage restoration start to finish, including emergency water extraction, structural drying with industrial air movers and dehumidifiers, and air scrubbing. Financing is available through Acorn Finance.

Chase and Jenni run this as a family-owned operation. Both are NORMI members, and Chase holds IEP and IAQ designations. The company serves commercial and residential properties and will assist with insurance claims, providing documentation, moisture readings, and before-and-after photos to support filings.

A 5.0 rating across 37 Google reviews is unusual for any mold company. That volume is modest, but a perfect score with no negative reviews in the last 18 months suggests consistent execution across their Florida service area.

Services

Mold testingmold remediationair quality testingwater damage restorationemergency water extractionstructural dryingHEPA air filtrationdry-foggingthermal imagingmoisture mappingcommercial mold remediationpost-remediation verification

Service area

Mold Masters is headquartered in St. Augustine, Florida, with additional offices in Dunedin and Fort Myers. The company claims to cover northern, central, and southern Florida, listing well over 100 individual cities on their website. Reviews confirm jobs in Jacksonville, Daytona Beach, Port Orange, Orlando, Sarasota, and Hastings. The statewide scope is ambitious for a small firm, so confirming response time for your specific location is worth doing before booking.

Review consensus

What reviewers praise

Reviewers consistently name Jenni (co-owner) for communication, scheduling, and patience with questions. Chase draws praise for air quality testing and hands-on involvement in jobs. Ryan is noted for being knowledgeable and using thorough instrumentation during inspections. Brandon Cochran and Chris get called out for strong remediation work, with one reviewer specifically crediting all three (Chase, Brandon, and Chris) for saving granite countertops during a job. Multiple reviewers mention fast scheduling, clear communication throughout the process, and willingness to explain findings in plain language. Jenna Kreitzer, a commercial property manager in Sarasota, used them twice and praised scheduling ease and response time. Several hurricane-season reviewers credit the team with making their homes safe after storm damage.

What low reviews reveal

0 found across 37 total reviews at 5.0★. No 1-star reviews exist among the 37 total reviews at 5.0 stars. There are zero negative reviews (3 stars or below) in the last 18 months.

Pattern worth noting

The review base is modest at 37 total, with several text-less 5-star reviews and a few from single-review accounts. The absence of any negative reviews makes it impossible to assess how the company handles complaints or difficult situations. Reviews span from 2022 to late 2025 and reference jobs in St. Augustine, Jacksonville, Daytona Beach, Port Orange, Orlando, Sarasota, and Hastings, confirming the company does work across a wide swath of Florida.

Named staff

Jenni / Jenny Archibald (co-owner, office/scheduling — positive across multiple reviews). Chase Cornia (owner, technician/assessor — positive, praised for air quality testing and hands-on remediation). Ryan (technician/inspector — positive, noted for instrument use and knowledge). Brandon Cochran (technician — positive, praised for communication and remediation quality). Chris (technician — positive, praised for efficiency). James (team member — positive, mentioned alongside Ian and Jenni for hurricane-related work). Ian (team member — positive, mentioned alongside James and Jenni).

Bottom line

Every review in the packet is positive, and multiple reviewers name specific staff members doing solid work across different Florida cities. Because Mold Masters does both testing and remediation, ask for a post-remediation clearance test from an independent assessor to remove any doubt. Request Jenni for scheduling and ask whether Chase or Ryan will handle your inspection.

Keep in mind

  • Mold Masters does both testing and remediation, which creates a financial conflict of interest. The company that finds the mold also profits from removing it. Ask whether they will accept a third-party test or provide a post-remediation clearance from an independent assessor.
  • The service area spans the entire state of Florida across three regions. If you are far from the St. Augustine, Dunedin, or Fort Myers offices, confirm response time and whether travel fees apply before booking.
  • With only 37 reviews total, the 5.0 rating is based on a relatively small sample. That score is encouraging but carries less statistical weight than a 4.8 with 200+ reviews.
  • The website uses strong marketing language like 'Number 1 in Florida' and 'Guaranteed Results.' Ask exactly what the guarantee covers and what happens if mold returns after remediation.