Provider profile
SERVPRO of Sarasota
Provider snapshot
What this listing says
Sarasota homeowners and condo associations dealing with mold after water damage who want a single franchise to handle extraction, remediation, and reconstruction under one roof.
Best for
- Sarasota, Longboat Key, and Siesta Key homeowners who need mold remediation after a water event and want one company to handle the full sequence from extraction through rebuild
- Condo associations and property managers who need an emergency restoration partner with a digital ERP system for tracking jobs across multiple units
- Homeowners returning from seasonal absence to discover mold growth who need fast mobilization and contents packout
- Commercial property owners in Sarasota County who need mold remediation with minimal business interruption
About this company
SERVPRO of Sarasota is a nationally franchised restoration company based at 6341 Porter Rd in Sarasota, owned and operated by Jeff and Monique Vermillion since 2004. Mold remediation is one arm of a broader restoration operation that covers water damage, fire damage, storm damage, construction, and commercial cleaning. They do both mold testing and remediation — a structural conflict of interest covered below.
What stands out here is the water-to-mold pipeline. Because most mold in Sarasota follows water intrusion, this franchise handles the full sequence: emergency water extraction, structural drying, mold remediation, and then reconstruction of removed drywall or flooring. They run air scrubbers and HEPA vacuums during remediation and apply antimicrobial treatments to affected surfaces. They also offer contents packout and storage — moving furniture and belongings to a separate facility during the work.
The Vermillions hold a CMR (Council-certified Microbial Remediator) designation and operate as an IICRC-certified firm. They carry additional certifications in structural drying (ASD), water damage restoration (WRT), and fire/smoke restoration (FSRT). They belong to the IAQA (Indoor Air Quality Association) and several local chambers of commerce. The franchise has received multiple SERVPRO Director's Gold awards and marked 15 years in business.
4.9 stars across 510 Google reviews is unusually strong for a restoration company handling this volume of emergency work. Most of the praise centers on response speed and individual technicians rather than the brand itself, which suggests the local ownership is driving the experience.
Services
Service area
Headquartered in Sarasota, FL. Serves Sarasota and surrounding communities including Longboat Key, Siesta Key, Lido Key, St. Armands, Bird Key, Casey Key, Osprey, University Park, The Meadows, Palm Aire, Lakewood Ranch, and South Sarasota. The listed service area covers 19 communities across Sarasota County.
Review consensus
Taegon is the most frequently named technician, praised across a dozen reviews for fast response, clear communication, and thorough water-damage work. Sergo (also spelled Sergio) draws praise for meticulous drying work and a personable approach. Art earned a callout as a project manager who stayed responsive throughout a mold remediation job. Joseph, John, Diaz, and Layla each appear in positive reviews for efficient setup and friendly service. Speed is the dominant theme — multiple reviewers mention same-day or next-day response, and several note the team arriving within 75 minutes of a call.
5 found across 510 total reviews at 4.9★. Arian Mobasser hired them for mold remediation on behalf of his elderly father and reported visible mold remaining after the job was marked complete. He named Ian Hawe as the point of contact who required an in-person visit to re-inspect — difficult since the family lives out of state. The owner responded that the remaining marks were staining, not active growth, and that the customer declined antimicrobial sealant and painting that would address it. mskristySarasota reported broken furniture, billing for unperformed services, and a standoff over insurance check endorsement after a fire mitigation job. The owner's response cited a third-party public adjuster's interference and stated a credit was issued. Michelle Akella accused the company of dishonesty around a bathroom mold issue. The owner's detailed response described an unpaid $699 testing invoice and multiple ignored calls. Betsy Inbar left a brief complaint about high pricing with no details. James Guerrero's review had no text and came from a zero-review account — the owner flagged it as potentially connected to another suspicious account.
The owner responds to 100% of negative reviews, but the quality varies sharply. Some responses are detailed and fact-specific — the Michelle Akella and Arian Mobasser replies walk through the timeline and cite signed agreements. Others, like the Betsy Inbar response, read like a template. The detailed responses consistently reframe complaints around payment disputes or scope disagreements rather than workmanship, which suggests the friction point is often the business side (quoting, invoicing, payment terms) rather than the field work itself. Jon ford's 2-star review from a Local Guide with 112 reviews is the most credible negative and confirms this pattern: the work was done as promised, but the documentation and follow-up fell short.
Taegon (technician — praised across 12+ reviews for response speed and communication). Sergo/Sergio (technician — praised for meticulous drying and personable approach). Art (project manager — praised for responsiveness during mold job). Joseph (technician — praised for helpfulness and customer service). John (technician — praised for efficient equipment setup). Diaz (technician — praised for assessment work). Layla (technician — praised alongside John for quality work). Izah (technician — praised alongside Sergo). Jamie (technician — praised in website testimonial). Ian Hawe (estimator/contact — named in 1-star mold remediation dispute). Brian McNnis (named in 2-star review for documentation follow-through issues).
The field crews here — especially Taegon and Sergo — deliver fast, solid restoration work, and 510 reviews at 4.9 stars is hard to fake at that volume. The risk sits on the business side: quoting, documentation, and payment terms. Ask for a written scope with line-item pricing before work starts, confirm what triggers payment, and get an independent mold test rather than relying on their in-house assessment. If you can, request Taegon or Sergo by name.
Keep in mind
- They do both mold testing and remediation. The same company that tells you what work needs doing also profits from doing it. Get an independent mold assessment before signing a remediation contract.
- Billing disputes appear in multiple negatives. One reviewer with 112 Google reviews (a Local Guide) reported being quoted for more work than needed, then not receiving promised documentation. Another reviewer described a payment standoff over testing results. Ask for line-item pricing and confirm what triggers payment before work begins.
- Their mold page mentions antimicrobial sealant and repainting as a post-remediation step, but at least one negative complaint centered on this being presented as an upsell after the initial scope. Clarify upfront whether sealant and painting are included in your quote.
- This is a franchise. The Vermillions run this location, but website content and process descriptions come from SERVPRO corporate. Ask which steps are handled by local staff versus subcontracted out.
- Their service area lists 19 communities across Sarasota County. Confirm response time for locations at the edges, especially Casey Key and Osprey.