Provider profile
Flood Pros USA
Provider snapshot
What this listing says
Sarasota-area homeowners dealing with water damage or mold after a flood or pipe burst who want a multi-service restoration company with 24/7 emergency response and financing options.
Best for
- Sarasota, Bradenton, and Tampa Bay homeowners who need same-day water extraction after a pipe burst, flood, or storm.
- Boat or car owners in the Sarasota area dealing with mold growth who need a company that handles vehicle and vessel mold cleaning specifically.
- Commercial property managers and hotel operators across Florida's Gulf Coast who need mold testing and remediation with minimal disruption to operations.
- Homeowners without insurance coverage or who want to avoid filing a claim, since Flood Pros offers full financing with qualified credit.
- Anyone dealing with fire or smoke damage who needs a single company to handle cleanup, restoration, and rebuild under one contract.
About this company
Flood Pros USA is a Sarasota-based restoration company that handles water damage, mold, fire, smoke, and storm damage for both residential and commercial properties. They also test for and remediate mold, which means the same company diagnosing your mold problem is the one selling you the fix.
What stands out is their range of niche services. They clean mold from boats and cars, offer pack-out services for belongings during restoration, handle trauma and biohazard cleanup, and serve commercial clients including hotels and property managers. They offer full financing for customers without insurance or who prefer not to file a claim. They operate 24/7 for emergencies.
The company has been operating since at least 2013 and runs offices across Florida: Sarasota, Tampa, Bradenton, Clearwater, St. Petersburg, Orlando, Naples, and Panama City, plus one in the Atlanta area. Headquarters is at 1450 Idlewild Ct in Sarasota.
4.9 stars across 115 Google reviews is a strong number. Only one negative review appeared in the last 18 months, and the volume of positive reviews spans years of consistent praise for fast response times and clear communication.
Services
Service area
Headquartered in Sarasota, Florida with offices in Tampa, Bradenton, Clearwater, St. Petersburg, Orlando (Winter Park), Naples, Panama City, and Smyrna, Georgia (Atlanta area). Service area pages list Bradenton, Brandon, Clearwater, Dunedin, Largo, New Port Richey, Orlando, Sarasota, Siesta Key, St. Petersburg, Tampa, and Winter Park. The geographic spread from Panama City in the Florida Panhandle to Naples on the southwest coast to Atlanta is unusually broad for a single restoration company.
Review consensus
Fast response times dominate the positive reviews. Multiple reviewers mention technicians arriving within an hour of calling. Tyler appears in the most reviews as a project manager who explains the process clearly and follows through. Juan is praised for taking charge and knowing his work. Joe is highlighted for strong communication and next-day crew deployment after Hurricane Ian. Jammal is noted for spending time advising a caller even when they did not end up needing service. Linda is praised for being calming and reassuring on the phone. Several reviewers mention that technicians explained every step of the process, reducing stress during an emergency.
1 found across 115 total reviews at 4.9★. (1 found across 115 total reviews at 4.9 stars) A Local Guide reviewer with 175 reviews described a February 2025 experience with roof-related water damage. The technician reportedly pushed to start removing drywall the same day without providing a written quote, assuring the homeowner that insurance would cover the cost. The reviewer found the approach uncomfortable and chose to wait for a contractor willing to quote first and work on the insurance timeline. The owner responded saying the company does not rip out materials until payment is confirmed and suggested the reviewer had the wrong company, but the reviewer updated their review confirming it was indeed Flood Pros.
The company's strength and its one complaint stem from the same trait: speed. Dozens of reviewers praise the same-day, act-now approach that gets water extracted and drying equipment running within hours. The single negative reviewer experienced that speed as pressure. This is a company built for emergencies where fast action prevents further damage, but homeowners who want time to compare quotes or coordinate with insurance first may feel rushed.
Tyler (project manager — praised in multiple reviews for clear communication and thorough work). Juan (field technician — praised for taking charge and knowledge). Joe (coordinator — praised for communication and fast crew deployment). Jammal (office staff — praised for spending time advising a caller). Linda (phone staff — praised for calming demeanor). Yoey (technician — praised for friendliness and quality work). Keith (field rep — praised for getting everything under control quickly).
Ask for Tyler if you want a project manager reviewers consistently name for clear communication. Set expectations about your timeline and budget before the crew arrives, especially if you need to coordinate with your insurance company first. The 4.9-star rating across 115 reviews reflects a company that delivers on emergency response, but make sure their fast-action approach matches your comfort level.
Keep in mind
- Flood Pros does both mold testing and mold remediation. That means the company telling you that you have a mold problem is the same one selling you the remediation. Consider getting an independent mold test before committing to their remediation services.
- One recent reviewer described a pushy experience where the technician wanted to start tearing out drywall the same day without providing a quote first, assuring insurance would cover it. The owner disputed the account, but the reviewer confirmed the company. If you want time to get quotes and sort out insurance before work begins, make that clear up front.
- They claim service areas spanning from Panama City to Naples to Orlando to Atlanta. That is a huge geographic footprint. Confirm response times and whether your location gets a local crew or a team driving from another city.
- The website does not mention specific certifications, equipment brands, or testing methods for mold work. Ask what their mold assessment process involves before booking.