Provider profile
SERVPRO of Pompano Beach
Provider snapshot
What this listing says
Pompano Beach and coastal Broward County homeowners dealing with water-to-mold situations who want a national franchise with 24/7 response, multi-crew capacity, and in-house construction to handle the full job.
Best for
- Pompano Beach, Coconut Creek, and Lighthouse Point homeowners who need mold remediation tied to a recent water event and want one company handling both
- Property owners who want remediation and reconstruction under a single contract rather than coordinating separate contractors
- Condo buildings or multi-unit properties where a single water event affects multiple units and requires coordinated crew response
- Homeowners dealing with post-hurricane or storm-related mold who need a company with large-loss deployment capacity
- Commercial property managers who need fast turnaround to minimize business interruption during mold cleanup
About this company
SERVPRO of Pompano Beach is a nationally franchised restoration company based at 2101 NW 33rd St in Pompano Beach, serving coastal Broward County from Deerfield Beach south to Fort Lauderdale. Mold remediation is one service line within a broader operation that also handles water damage, fire damage, storm recovery, and construction.
The mold process described on their website includes containment, air filtration with air scrubbers and HEPA vacuums, antimicrobial treatments, removal of damaged porous materials, and post-remediation reconstruction. They also run a contents packout and storage facility where belongings can be inventoried, cleaned, and held during restoration. The in-house construction arm means they can tear out mold-damaged drywall and rebuild it without subcontracting.
Owners Michael Panster and Joshua J. Marazzito run this as a multi-franchise operation, which gives them access to additional crews and equipment for large-loss jobs. They mention a Green Fleet of service vehicles and RV units for storm deployments. The company participates in community organizations including Big Brothers Big Sisters and the Salvation Army.
4.9 stars across 210 Google reviews is unusually strong, especially with zero negative reviews in the past 18 months. Reviewers consistently name individual technicians and describe fast response times, often within an hour of calling.
Services
Service area
Headquartered in Pompano Beach, FL. Serves Coconut Creek, Lighthouse Point, Wynmoor Village, Lauderdale By The Sea, Harbor Village, Hillsboro Beach, Palm Aire, and Deerfield Beach along the coastal Broward County corridor. Reviews also come from Fort Lauderdale, Boca Raton, West Palm Beach, and Parkland. As a multi-franchise operation, they deploy crews to distant disaster sites (Nashville ice storm in early 2026), so local availability may vary during major storm seasons.
Review consensus
Fast response time is the dominant theme — multiple reviewers report crews arriving within an hour, including late-night and weekend calls. Ralph appears in more reviews than any other technician, praised for equipment knowledge, cleanliness, and courtesy. Keith draws consistent praise for communication and efficiency. Jefferson is named across multiple reviews for water and mold work. Oscar (owner, per website testimonials) showed up at 1 AM for an emergency call. Leon earned praise as a project manager who kept a homeowner calm during a stressful situation. Several reviewers specifically mention crews cleaning up after themselves and relocating furniture carefully. The mold-specific reviews highlight contained work areas, sealed-off spaces, and fast turnaround (7-10 days for full remediation in one case).
0 found across 210 total reviews at 4.9★. No 1-star or negative reviews (3 stars or below) appeared in the last 18 months. With 210 total reviews at 4.9 stars, this is an unusually clean recent record.
The review volume shows a distinctive pattern: many reviews name two or three technicians by first name, suggesting crews of that size handle most jobs. The company appears to deploy to disaster sites outside its home territory (Nashville ice storm reviews from early 2026), which could temporarily thin local staffing. The multi-franchise structure means surge capacity exists, but also means the crew on your job may rotate between franchise territories.
Ralph (technician — praised repeatedly for equipment knowledge, cleanliness, punctuality, and professionalism across 15+ reviews). Keith (technician — praised for communication, efficiency, and reliability). Jefferson (technician — praised for water and mold work, described as personable). Carlos (project manager/technician — praised for Sunday-morning responsiveness and knowledge). Jackson (technician — praised for helpfulness). Alejandro (technician — praised for fast response and clear explanations). Fabiola (technician — praised for efficiency and hard work). Yorman (technician — praised alongside Jefferson). Jordan (technician — praised for quick dryout work). Dontrel (technician — praised for making stressful situations lighter). Jose (technician — praised for excellent work and quick response). Leon (project manager — praised for calming demeanor). Hunter (praised for mold-to-reconstruction coordination and communication). Oscar (owner — praised for showing up at 1 AM and explaining the full process). Giovanni (service manager — praised for fast dispatch). Jasmine Donaldson (praised for hurricane recovery coordination). Alec (praised for mold remediation knowledge). Austin (technician — praised for mold remediation work). Maria (technician — praised for mold and water cleanup). Max (technician — praised for fire cleaning). Wendy (praised for clear explanations). Helen (praised for demolition work). Stefhany (praised for ice storm mitigation). Ruben (praised for reconstruction). Paulina (praised for water damage removal). Adrian (praised for careful handling of valuables). Marco (praised for daily updates). Lisbeth (praised for punctual, detailed work). Jonathan (technician — praised for mold remediation). Nereida (technician — praised for mold cleanup). Victor (technician — praised for reconstruction). Roderick (technician — praised for mold work). JD (technician — praised for fire cleaning).
This franchise has a remarkably clean review record and reviewers consistently name individual crew members, which suggests stable staffing and personal accountability. Ask for Ralph or Keith by name if your job involves water-to-mold recovery — they appear most frequently in positive reviews. Since they do both testing and remediation, bring in an independent assessor to confirm the scope before signing off on the work.
Keep in mind
- SERVPRO of Pompano Beach does both mold testing and mold remediation. This is a conflict of interest — the same company that decides you have a mold problem also profits from fixing it. Consider hiring an independent mold assessor before or after their work.
- This is a franchise operation, not an independent local company. Corporate branding and processes are standardized, and your experience depends heavily on the local owner and crew rather than the national brand.
- Mold work is one piece of a large restoration business. Your mold job may compete for crew time with active water damage or storm emergencies, which franchises typically prioritize.
- The website mentions insurance claim assistance, but the company works for you, not your insurer. Get your own understanding of what your policy covers before signing a scope of work.
- Service area claims stretch from Pompano Beach to West Palm Beach and Nashville (per review evidence of storm deployments). Confirm the crew serving your address is based locally, not traveling from another franchise territory.