Provider profile
EverPro
Provider snapshot
What this listing says
Orlando-area homeowners dealing with water damage that has turned into mold, where having one company handle extraction, drying, assessment, and remediation under owner Sebastian Evers simplifies an insurance claim.
Best for
- Orlando, Tampa, or South Florida homeowners who need water damage dried out and any resulting mold handled by the same crew, simplifying insurance paperwork.
- Property managers running multiple residential or commercial buildings who want a single company on speed dial for water, fire, mold, and roof emergencies.
- Homeowners whose mold problem started with a roof leak — EverPro can tarp or shrink-wrap the roof, extract water, assess for mold, and remediate, all in one contract.
- Spanish-speaking homeowners in Central Florida who want to communicate in their language throughout a stressful restoration project.
About this company
EverPro Restoration is an owner-operated restoration company based in Orlando's Pine Castle area, run by Sebastian Evers. They handle water damage, fire damage, mold assessment, mold remediation, roof tarping, roof shrink wrapping, and sanitation for both residential and commercial properties. Their core identity is a full-service restoration shop — the kind of company you call after a pipe burst or a hurricane, and they stay through mold cleanup and rebuild.
What stands out is the water-to-mold pipeline. They do their own mold assessments in-house, sending samples to EMSL (the country's largest mold testing lab), then handle remediation themselves. They also offer indoor air quality testing and asbestos testing. Their equipment list includes water pumps, dehumidifiers, air movers, and they mention thermal inspection for leak detection. They claim IICRC certification and NORMI membership. The roof tarping and shrink wrap services are unusual for a mold company — most restoration outfits subcontract that work.
Sebastian Evers founded the company and remains the public face. The website claims 15-plus years of experience, and several team members have been in the industry for over 20 years. They operate 24/7 with emergency response and work directly with insurance companies on claims coordination. The footer address lists 1282 La Quinta Dr. Unit 8, Orlando, FL 32809.
At 4.6 stars across 60 Google reviews, they sit in solid territory. The positives skew heavily toward professionalism, punctuality, and clean work. The negatives cluster around two issues: phone responsiveness and billing disputes over hurricane-era tarp work. Sebastian responds personally to every negative review with specifics, not templates — a sign that complaints reach the owner.
Services
Service area
EverPro is headquartered at 1282 La Quinta Dr. Unit 8 in Orlando, FL. They explicitly list Orlando, Tampa, and South Florida as primary service areas, and their website names Tallahassee, Jacksonville, Gainesville, Lakeland, Melbourne, Palm Beach, Boca Raton, Broward, Miami-Dade, and Naples. That is an extremely broad claim for a single-location company — verify response time for anything outside the Orlando metro.
Review consensus
Sebastian Evers draws the most mentions by name — reviewers praise his communication, accurate damage assessments, and personal involvement from start to finish. Alex gets specific credit for mold remediation work and communication in a condo job. Alejandra is called a 'true professional' for being easy to work with. Across the board, reviewers note punctuality, clean jobsites, and the crew explaining what they're doing in plain terms. Several Spanish-language reviews confirm they serve bilingual customers. Multiple property managers describe EverPro as their go-to for repeat work.
3 found across 60 total reviews at 4.6★. Stephen Davis tried for days to schedule a mold restoration appointment and could not get anyone to answer or call back. He gave up and hired someone else. Sebastian's response acknowledged 'serious gaps in phone coverage' and said the intake system was rebuilt afterward. Minnie Moore's dispute stems from 2022 hurricane tarp work — insurance paid her directly instead of EverPro, creating a years-long payment conflict. Sebastian's response explains the company was trying to collect for completed work, not withholding a refund. Local Reviews (Joe), a Local Guide with 203 reviews, was billed over $6,000 for tarp installation on the front of his house with one return visit. Sebastian's response itemizes what emergency tarp pricing covers but the sticker shock remains real.
The three negatives split into two distinct issues: phone responsiveness (1 review) and billing disputes over hurricane tarp work (2 reviews). The tarp complaints both date from Hurricane Ian work in 2022, suggesting a cohort of customers whose insurance claims created delayed payment conflicts. Sebastian responds to every negative review with detailed, specific explanations rather than templates — naming dollar amounts, describing timelines, and offering his direct line. This level of owner engagement is unusual and suggests complaints reach decision-makers rather than a call center.
Sebastian Evers (owner — praised repeatedly for communication, accurate assessments, and personal involvement; responds to all negative reviews by name). Alex (technician — praised for mold remediation work and communication in a condo water/mold job). Alejandra (team member — praised as easy to work with and called a 'true professional').
Ask for Sebastian directly if your project involves insurance coordination or anything beyond a routine job. Confirm response time expectations in writing before you hire — the phone gap was a real issue, and while Sebastian says it is fixed, you want that commitment documented. Get an itemized written estimate before any emergency tarp or roof work starts, even if insurance is covering it.
Keep in mind
- EverPro does both mold assessment and mold remediation. That means the same company telling you whether you have mold is also the one billing you to remove it. Consider getting an independent assessment from a separate inspector before signing a remediation contract.
- Multiple reviewers report difficulty reaching anyone by phone. Sebastian acknowledged this gap and says the intake system has been rebuilt, but ask upfront how quickly you should expect a callback and who your point of contact will be.
- Two of the three recent negative reviews involve billing disputes over hurricane tarp work, with customers shocked by bills in the thousands. Get a written estimate with line-item costs before any emergency work begins, even if the insurance company is paying.
- They claim to serve all of Florida 'coast to coast,' listing cities from Tallahassee to Miami-Dade. A company based in a single Orlando office suite is unlikely to deliver the same response time statewide. Confirm their actual travel radius for your location.