Provider profile

Ready 5

Pensacola, FL / 5 rating / 20 reviews / Water damage restoration service

R5

Provider snapshot

What this listing says

Pensacola-area homeowners dealing with water damage that has led to mold, where Ready 5's local team — led by Todd and Dylan — handles both the drying and remediation under one roof.

Water + mold combined24/7 emergency responseSe habla español
Base location Pensacola, FL
Provider type Restoration company
Public reviews 5 from 20 reviews

Best for

  • Pensacola and Northwest Florida homeowners who need water damage and mold handled by the same crew without coordinating separate companies.
  • Property managers overseeing multiple units who want a single restoration vendor with statewide reach and dedicated account management.

About this company

Ready 5 is a Florida-based restoration company headquartered in Pensacola with six locations across the state, including Lake Mary, Davie, Palm Bay, Largo, and Fort Myers. Their primary work is water damage restoration, but they also handle mold remediation, fire and smoke damage, and decontamination for both residential and commercial properties. They hold Florida mold remediation license MRSR2494 and follow IICRC guidelines.

Their mold services include containment, mold removal, moisture mapping, dehumidification, and air filtration. They also offer a "Mold Exposure Risk Test" tool on their website. What stands out is their insurance-focused approach — they document damage early, communicate directly with adjusters, and bill insurance companies directly. They work with most major carriers including State Farm, Allstate, USAA, Liberty Mutual, and Progressive. Their FAQ explicitly states they do restoration only, not construction.

Services

Mold remediationmold removalwater damage restorationwater extractionstructural dryingmoisture mappingcontainmentdehumidificationair filtrationfire damage restorationsmoke damage restorationdecontamination

Service area

Ready 5 is headquartered in Pensacola, Florida with additional offices in Lake Mary, Davie, Palm Bay, Largo, and Fort Myers. They list service areas across 20+ Florida counties from Escambia and Santa Rosa in the panhandle to Miami-Dade and Broward in South Florida. That is an enormous geographic claim for six offices — confirm response times for locations far from these hubs.

Review consensus

What reviewers praise

Todd is the standout name. He appears by name in at least 15 of the 20 reviews, consistently praised for being knowledgeable, communicative, and responsive. Multiple reviewers specifically mention Todd explaining the process in detail before starting work, providing his cell phone number, and being accessible throughout. Dylan appears alongside Todd in about 8 reviews, described as hardworking and dependable. Several reviewers mention the team keeping them informed at every step and coordinating directly with insurance adjusters.

What low reviews reveal

0 found across 20 total reviews at 5.0★. No 1-star reviews found in the last 18 months. With only 20 total reviews and a 5.0 rating, the review volume is small enough that any future negative would carry significant weight.

Pattern worth noting

The Pensacola location reviews are almost entirely about water damage, not mold specifically. Todd and Dylan appear to be the primary two-person team handling this market. The review volume is low — 20 reviews total — which means the 5.0 rating, while perfect, is built on a thin sample. Most reviewers have multiple Google reviews and several are Local Guides, which adds credibility to the positive pattern.

Named staff

Todd (technician/lead — positive across nearly all reviews, praised for knowledge, communication, and availability). Dylan (technician — positive, praised as hardworking and knowledgeable, frequently paired with Todd).

Bottom line

If you are in the Pensacola area and need water or mold work, ask for Todd — the reviews are unanimous on his communication skills and reliability. The review count is small, so weigh the perfect rating accordingly. Get a separate mold assessment before agreeing to their remediation scope.

Keep in mind

  • Ready 5 does both mold testing and mold remediation. That means the same company telling you there is a problem is also the one billing you to fix it. Consider getting an independent mold assessment before committing to their remediation scope.
  • They claim statewide coverage across 20+ Florida counties from six offices. For properties far from Pensacola, Lake Mary, Davie, Palm Bay, Largo, or Fort Myers, ask about actual response times before assuming 24/7 availability applies to your location.
  • Their website says "restoration only, not construction." If your mold damage requires structural rebuilding, you will need a separate contractor for that phase.