Provider profile
Carpet Cleaning Palmetto Bay
Provider snapshot
What this listing says
Palmetto Bay and south Miami-Dade homeowners who need a carpet cleaning company that also handles mold and water damage under one roof, with IICRC-trained technicians on staff since 2009.
Best for
- Palmetto Bay and southern Miami-Dade homeowners who need mold testing or remediation alongside carpet cleaning after water damage.
- Property owners who want one company to handle the full sequence: water extraction, drying, mold testing, remediation, and carpet restoration.
- Commercial accounts like offices, restaurants, and medical clinics that need scheduled cleaning with mold and water damage capability on standby.
- Homeowners who suspect mold in carpets or behind walls and want air and surface sampling sent to an independent lab.
About this company
Carpet Cleaning Palmetto Bay is a Palmetto Bay, FL cleaning and restoration company that has served Miami-Dade County since 2009. Their primary business is carpet and rug cleaning, but they also do mold testing, mold remediation, and water damage restoration for both residential and commercial properties. Their technicians are IICRC-trained.
On the mold side, they collect air and surface samples and send them to an independent lab for analysis. They use humidity meters and infrared imaging to locate moisture sources. For remediation, they partner with FDP Mold Remediation to handle overflow work. They also partner with O2 Mold Testing on the inspection side. The water damage service includes water extraction, structural drying with air movers and dehumidifiers, demolition of damaged materials, and post-restoration cleanup.
The company operates 7 days a week, 8 AM to 8 PM, and has been in the Palmetto Bay area for over 17 years. Their roots are in carpet care, with mold and water damage services added as an extension of that core business.
A perfect 5.0-star rating on Google across 33 reviews is unusual. The review volume is modest, but the consistency is notable -- not a single reviewer has left fewer than 4 stars. Most reviews mention punctuality and friendly technicians by name.
Services
Service area
Based in Palmetto Bay, FL, serving Miami-Dade County. The website references Palmetto Bay and the Homestead-Miami area specifically. No service radius or city list is published beyond the county-level claim.
Review consensus
Punctuality is the most consistent theme -- reviewers repeatedly note technicians arriving on time or on schedule. Armando appears across multiple reviews spanning 2022 to 2024, praised for persistence on tough carpet jobs and accommodating customer requests. Che is named in two 2026 reviews for reviving old carpets and being courteous despite traffic delays. Donald drew praise for quick, convenient rug cleaning. Multiple reviewers call out fair pricing and friendly demeanor.
0 found across 33 total reviews at 5.0★. No 1-star reviews found. Zero negative reviews of any kind (3 stars or below) appear in the last 18 months.
This company has an unusually clean review record: 33 reviews, all 5 stars, zero complaints. Some of this may reflect the low review volume -- a carpet cleaning company averaging about 2 reviews per year simply has fewer opportunities for things to go wrong publicly. Several reviews (about a third) contain no text at all, just a 5-star rating. The reviews that do have text consistently mention specific technicians by name, which suggests real service encounters rather than fabricated reviews.
Armando (technician — praised by Daniel Lee for overcoming obstacles, by MARY HER for accommodating requests, by Christine Robinson for punctuality). Che (technician — praised by Michael Bonanno for carpet revival, by the moors for courtesy and punctuality). Donald (technician — praised by Valeria Alfaro for quick rug cleaning). Marco (technician — praised by Colette Martin for demeanor).
With no negative reviews to draw from, the main risk here is the unknown. Ask for references from mold-specific jobs, since most reviews mention carpet cleaning rather than remediation. If you hire them for mold work, request Armando or Che by name -- they have the strongest track records in recent reviews.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you whether you have a problem is also the one you'd pay to fix it. Ask whether they'll accept a third-party test result, or consider getting an independent assessment before committing to remediation.
- Their core business is carpet cleaning, not mold work. The mold and water damage services are add-ons, and they partner with FDP Mold Remediation and O2 Mold Testing rather than handling everything with their own crew.
- 33 reviews over 17 years is a low volume. The 5.0 rating is real, but the sample is small enough that a few bad experiences could shift it significantly.
- The website does not list specific mold remediation credentials or certifications beyond IICRC training for carpet and upholstery cleaning. Ask what mold-specific training their remediation technicians hold.