Provider profile
You Home
Provider snapshot
What this listing says
Orlando-area Spanish-speaking homeowners dealing with water damage or mold who want a bilingual restoration company that also handles roofing and kitchen remodeling under one roof.
Best for
- Orlando and Kissimmee homeowners needing water damage or mold remediation with Spanish-language support.
- Homeowners who want a single company to handle the full cycle from water damage mitigation through mold remediation and reconstruction.
- Anyone looking for a restoration company that also does roofing and kitchen remodeling, avoiding the need to hire multiple contractors.
- Buyers who want real-time job tracking through the company's Tracker Live monitoring system.
About this company
You Home is an Orlando-based home improvement and restoration company operating out of Commodity Circle near International Drive. They handle water damage restoration, mold remediation, fire and smoke damage, storm damage, roofing (residential and commercial), kitchen remodeling, water filtration systems, and impact windows. Most of their review base is Spanish-speaking, and they operate bilingually.
The mold side of the business includes assessment, containment, removal, cleaning, and reconstruction. They mention IICRC and NORMI certifications on their website. One notable feature is their "Tracker Live" system, which they say gives homeowners real-time monitoring of the remediation and mitigation process. They also offer financing.
The company claims 6+ years of experience and says they have over 100 leaders and executives, though the exact meaning of that figure is unclear. They hold a Florida contractor's license and list two locations: Orlando (8600 Commodity Circle) and Kissimmee (1420 Celebration Blvd). They also run an online shop, a training university, and a client app.
With 4.9 stars across 482 Google reviews, this is an unusually high rating for a company with that volume. The vast majority of reviews praise specific employees by name for roofing, kitchen remodels, and water system installations. Only 2 reviews in the last 18 months fall at or below 3 stars.
Services
Service area
Headquartered in Orlando, Florida at 8600 Commodity Circle with a second location at 1420 Celebration Blvd in Kissimmee. Their website claims they serve "anywhere in Florida," though the bulk of their reviews come from the Orlando and Central Florida area. Confirm direct coverage for locations outside metro Orlando.
Review consensus
Freddy (sometimes spelled Fredi) is the most frequently named employee, appearing in at least 15 positive reviews. Reviewers credit him with roofing projects, kitchen remodels, and general project management. Luis and Paula are praised together for roofing and water system knowledge. Yulimar (also spelled Julymar) gets credit for water filtration system guidance and customer support. Reviewers consistently mention the team keeping them informed throughout projects, finishing on time, and being respectful in their homes. Several English-speaking reviewers specifically note reasonable pricing and neat work habits.
2 found across 482 total reviews at 4.9★. One reviewer (Melissa Baez, April 2026) reported that her water filtration system was connected incorrectly at installation, and her children drank unfiltered water for two months before the problem was caught at a follow-up visit. She also said Nixon quoted $60 total for filter replacements but the actual cost turned out to be $60 per filter across three filters. No owner response to this review. A second reviewer (February 2025, single-review account) described a mold remediation and kitchen project that escalated into a contract dispute. The reviewer claimed overcharging on equipment and mold testing billed to insurance, a 22% contract fee that was not clearly explained, and an $12,482 cabinet estimate they considered excessive. The owner responded with a formal, legal-toned statement signed by Nixon Ramirez that disputed the claims, cited contractual compliance, and threatened legal action if the reviewer continued posting. The reviewer stated they filed a BBB complaint.
Both negative reviews involve the sales and contract side of the business rather than the quality of physical work. The complaints center on pricing transparency, contract terms, and post-sale support. This suggests the field crews (led by Freddy, Luis, and others) deliver strong work, but the sales and administrative process may not always set clear expectations around costs. The owner response pattern is also notable: one review got a long, defensive, legally-worded reply; the other got no response at all.
Freddy/Fredi (project manager/field lead — overwhelmingly positive, named in 15+ reviews for roofing and remodeling). Luis (sales/project lead — positive, praised for knowledge and guidance). Paula (sales/project lead — positive, praised for roofing knowledge). Yulimar/Julymar (advisor/sales — positive, praised for water system guidance and attentiveness). Egdimar (support — positive, one mention for water filter installation help). Yazmin (sales manager — positive, one mention for kitchen remodel). Nixon (named in negative review for quoting filter prices; also signed owner response as Nixon Ramirez). Lorena (staff — positive, one mention). Liz (staff — positive, one mention). Gerardo (field worker — positive, one mention for roofing). Wilfredo (field worker — positive, one mention).
The physical work gets strong marks across hundreds of reviews, and Freddy in particular is a name you want on your project. Before signing anything, get the full cost breakdown in writing, including filter replacement pricing if you are buying a water system. Ask for an independent mold test if they are also bidding on remediation.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest: the company finding the mold is also the one billing to remove it. Ask whether they use a third-party inspector for testing.
- The two recent negative reviews both involve water filtration system sales, with complaints about pricing changes after installation and a system that was allegedly connected incorrectly. The water filter side of the business may operate differently from the restoration side.
- Their owner response to one complaint was a lengthy, legal-toned statement signed by Nixon Ramirez that threatened legal action against the reviewer rather than addressing the specifics of the pricing dispute. That tone is worth noting.
- They claim to serve "anywhere in Florida," which is a broad claim for a company with offices only in Orlando and Kissimmee. Confirm they actually staff your area before booking.