Provider profile
PuroClean of Meadow Woods
Provider snapshot
What this listing says
Orlando and Kissimmee homeowners dealing with mold after water damage who want a veteran-owned restoration franchise with an owner who answers calls directly and has a homebuilding background.
Best for
- Orlando, Meadow Woods, and Kissimmee homeowners who need mold remediation after water intrusion from pipe leaks, HVAC failures, or storm damage.
- Buyers who want the owner to pick up the phone and give a ballpark estimate before scheduling an on-site visit.
- Property owners who need the full pipeline from water extraction through mold removal to reconstruction handled by one company.
- Spanish-speaking homeowners in Central Florida who need a bilingual restoration team.
- Real estate transactions where mold remediation and third-party clearance testing are needed on a tight closing deadline.
About this company
PuroClean of Meadow Woods is a PuroClean franchise in Orlando's Meadow Woods neighborhood, owned by Jorge Mojica, a U.S. Army veteran with nearly 23 years of military service and a background in homebuilding. That builder background matters here: Jorge's construction knowledge means the team can handle the full cycle from water extraction through mold remediation to reconstruction without handing you off to a separate contractor.
The mold-specific setup uses HEPA filtration and HEPA vacuuming, containment with negative air pressure, and the company's technicians hold AMRT (Applied Microbial Remediation Technician) and WRT (Water Restoration Technician) designations through IICRC. They also carry EPA Lead-Safe certification. One detail worth noting: their website explicitly states that bleach does not kill mold and describes their EPA-registered disinfectant approach instead, which signals they take the science seriously.
Jorge served nearly 23 years in the U.S. Army and earned 23 commendations. The business carries NVBDC veteran-owned certification. Multiple reviewers mention Jorge answering calls personally and providing upfront estimates by phone before scheduling work.
51 Google reviews at a perfect 5.0 stars is unusual for any restoration company. With zero negative reviews in the last 18 months and reviewers spanning from 2020 through 2026, the consistency is notable. Several reviewers are Local Guides with extensive review histories, which adds weight to the score.
Services
Service area
Based at 10501 S. Orange Ave., Suite 112, in Orlando's Meadow Woods neighborhood. They list 16 service areas including Orlando, Kissimmee, Belle Isle, Buenaventura Lakes, Hunter's Creek, Southchase, Lake Nona, Conway, Doctor Phillips, Taft, Bay Hill, Edgewood, Oak Ridge, Pine Castle, Sky Lake, and Tangelo Park. All are within roughly 20 miles of the Meadow Woods base, which is a reasonable coverage area for a single-location franchise.
Review consensus
Jorge's direct involvement is the most consistent theme. Reviewers describe him answering calls personally, giving phone estimates, responding to texts quickly, and showing up on site. Teresa Kann praised Omri specifically for balancing guidance with compassion during a water and mold situation. Christie Ruiz named crew members Jordan and Richard as knowledgeable and efficient during a whole-home mold job. Multiple reviewers highlight clear process explanations before work begins, reasonable pricing, and fast turnaround. Several mention third-party clearance tests confirming successful remediation.
0 found across 51 total reviews at 5.0★. No 1-star or negative reviews found in the last 18 months. With 51 total reviews at a 5.0 rating, no recent complaints are available to assess.
The owner-operated dynamic drives this company's review profile. Jorge functions as the primary customer contact, estimator, and project manager. That creates a strong personal-service signal but also means scaling depends on his availability. Several reviews describe him responding to weekend calls, evening texts, and holiday-period jobs. The Spanish-language reviews suggest the bilingual capability extends beyond a marketing claim to actual service delivery.
Jorge Mojica (owner — positive, named in 11+ reviews for responsiveness, direct communication, and hands-on project management). Omri (customer service — positive, praised for balancing guidance with compassion). Jordan (crew member — positive, noted for efficiency and knowledge). Richard (crew member — positive, noted for efficiency and knowledge).
Ask for Jorge directly and confirm he will be your point of contact throughout the project. Get an independent mold test before and after remediation rather than relying solely on PuroClean's assessment. The track record here is strong, but the company's quality is closely tied to Jorge's personal involvement, so confirm his role on your specific job.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest. Ask whether they will accept a third-party test result or require their own assessment before starting work. Several reviewers mention using independent testing companies alongside PuroClean, which is the right approach.
- This is a franchise. PuroClean corporate sets the brand standards, but quality depends on this specific location's team and Jorge's management. The franchise model means turnover in field staff can change your experience.
- Their listed service area covers 16+ communities from Bay Hill to Kissimmee. Confirm response time to your specific location before committing, especially for emergency calls.
- Insurance coordination is part of their pitch, but your policy terms determine coverage. Get clarity on what your insurer covers before authorizing work, not after.