Provider profile
Premium Water Restoriation
Provider snapshot
What this listing says
Orlando homeowners dealing with water damage or mold after storms or leaks who want a family-owned restoration company that also speaks Spanish.
Best for
- Orlando and Central Florida homeowners who need water damage restoration or mold remediation from a single company.
- Hurricane or storm damage situations where fast response matters — multiple reviewers report same-day or next-day arrivals.
- Spanish-speaking homeowners who want to work directly with a bilingual team.
- Property owners who want infrared thermal imaging to locate hidden moisture before committing to demolition.
- Buyers comparing quotes — several reviewers specifically noted pricing came in well below competitors.
About this company
Premium Water Restoration is a family-owned restoration company based on Chickasaw Trail in Orlando. They handle water damage, mold remediation, sewage cleanup, and carpet cleaning across Central Florida. Their primary identity is water damage restoration, with mold work as a close second — most of their Google reviews mention one or both.
The company uses infrared thermal imaging to find hidden moisture behind walls and under floors. Their mold remediation page describes a process that includes containment, HEPA air filtration, antimicrobial treatment, and post-remediation testing. They hold Florida mold remediation license MRSR5570 and reference IICRC standards. They also offer ongoing mold prevention programs with humidity monitoring and scheduled inspections.
Founded in 2013, they have been operating in Central Florida for over a decade. The company gained visibility after Hurricane Ian in 2022, when multiple reviewers noted they could respond within days while competitors quoted 3-4 week waits. Miguel appears to be the owner or lead technician — his name shows up in the majority of reviews spanning 2021 through 2026.
A perfect 5.0 rating across 40 Google reviews is unusual, especially over a five-year span. The review count is modest, but the consistency across hurricane response, routine mold jobs, and water extraction work suggests a small operation with tight quality control rather than a volume shop.
Services
Service area
Headquartered in Orlando, Florida at 6441 S. Chickasaw Trail. They claim a 30-mile service radius covering Orlando, Kissimmee, Winter Park, Sanford, Lake Mary, Oviedo, Winter Garden, Apopka, Clermont, Celebration, St. Cloud, Longwood, Casselberry, Maitland, and Altamonte Springs — over 30 Central Florida cities total. The 30-mile radius from east Orlando puts the western-most claimed cities (Clermont, Winter Garden) at the edge of range.
Review consensus
Miguel is the dominant name across reviews, praised for fast response times, clear communication, and fair pricing. Reviewers consistently mention same-day or next-day arrivals. Clint Westphal credited Miguel with finding issues other companies missed after a water leak. Chelo Ferreira noted Miguel beat competitors on price and also arranged an AC tech and drywall contractor. Daniel Sullivan praised both Miguel and Israel for mold remediation and demolition work, calling them hard-working and timely. Brant Fleming highlighted that Miguel and Heith handled mold remediation with unusually clean drywall removal. Multiple hurricane-related reviews (Ian, Helene, Milton) praise the company's ability to arrive quickly when competitors had multi-week backlogs. Tomas Ferreras mentioned Soray handled booking and noted there was no pressure to sign up immediately. Several Spanish-language reviews confirm the team works in both English and Spanish.
0 found across 40 total reviews at 5.0★. No negative reviews exist in the recent 18-month window. Across all 40 reviews at 5.0 stars, there are zero 1-star, 2-star, or 3-star reviews to evaluate.
The absence of any negative reviews across 40 ratings over five years is statistically rare. The review volume is low enough that this could reflect a small, owner-operated company where Miguel personally handles most jobs and maintains direct client relationships. It could also mean dissatisfied customers simply did not leave reviews. The company does not appear to use review-solicitation language on its website, and the reviewer profiles are a mix of Local Guides and lower-volume accounts, which makes bulk fake reviews less likely.
Miguel (owner/lead technician — praised across 15+ reviews for responsiveness, pricing, and quality). Israel (technician — praised by Daniel Sullivan for mold remediation and demolition work). Heith (technician — praised by Brant Fleming for clean drywall removal during mold remediation). Soray (office/scheduling — praised by Tomas Ferreras for smooth booking experience).
If you are in Orlando and need water damage or mold work from a hands-on operation, ask for Miguel directly — he runs most jobs and reviewers consistently credit him by name. Get a separate mold assessment before agreeing to remediation, since the company does both testing and removal. The small team size means quality stays consistent, but confirm scheduling and crew availability before committing during storm season.
Keep in mind
- They do both mold testing and mold remediation. That creates a financial incentive to find problems they then get paid to fix. Consider getting an independent mold assessment before approving remediation work.
- With 40 reviews over five years, this is a small operation. If your project requires a large crew or tight timeline during peak season, ask about team size and availability before booking.
- They claim a 30-mile service radius covering 30+ cities across Central Florida. If you are near the edge of that range — Clermont, St. Cloud, Sanford — confirm they will service your area without an upcharge.
- The website mentions a 100% satisfaction guarantee and financing options, but neither page explains the terms. Get both in writing before work starts.
- All 40 reviews are 5-star. There are no negative reviews to learn from, which means you have less information about how they handle problems.