Provider profile
JD Restorations Orlando - Restoration Services Florida
Provider snapshot
What this listing says
Orlando homeowners who need mold remediation handled through insurance claims, especially Spanish-speaking households dealing with water or storm damage that led to mold growth.
Best for
- Orlando-area homeowners who discover mold after water damage or a storm and need a single company to handle both the water mitigation and mold work
- Spanish-speaking households who want to communicate with the restoration crew in their first language throughout the process
- Homeowners who want the restoration company to handle insurance claim paperwork and bill the carrier directly
- Commercial property owners in the Orlando metro area dealing with after-hours water emergencies
About this company
JD Restorations is a franchise restoration company with an Orlando office at 10501 S. Orange Ave. Their primary business is water damage and storm damage restoration, with mold remediation as a related service line. They operate across Florida with additional offices in Miami and Tampa. The Orlando location handles both residential and commercial properties and bills insurance companies directly.
The company does both mold inspection and mold remediation, which is a structural conflict of interest worth understanding before you hire them. Their mold remediation page promotes up to $15,000 in insurance-funded mold work, suggesting the sales process is oriented around maximizing insurance claims. They advertise IICRC training and Florida DBPR licensing for mold assessment and remediation.
JD Restorations started in Miami in 2013 with a single truck and a small crew. The company has since expanded into a franchise model across Florida. The footer on their website confirms each location is independently owned and operated. The Orlando location serves a heavily Spanish-speaking customer base — the majority of their Google reviews are written in Spanish.
At 4.6 stars across 172 Google reviews with no negative reviews in the recent 18-month window, the rating is solid. The Spanish-language review base skews heavily positive, with most reviewers praising the insurance guidance and inspection process rather than specific remediation work.
Services
Service area
Headquartered in Orlando, Florida at 10501 S. Orange Ave. JD Restorations operates franchise locations in Miami (5514 NW 72nd Ave) and Tampa (12921 N. Nebraska Ave). Reviews reference work in Jacksonville and Pensacola as well, suggesting the service footprint extends beyond the three listed offices.
Review consensus
The most consistent theme is the company's insurance claim guidance. Reviewers describe a smooth process where the team explains each step, handles documentation, and bills insurance directly. Roberto is praised by name for an honest and helpful inspection. Sara Halim is named by multiple reviewers for transparent inspections in Jacksonville. Punctuality and cleanliness come up repeatedly. Several reviewers mention that the company followed through on exactly what they promised during the initial visit.
0 found across 172 total reviews at 4.6★. No negative reviews from the last 18 months appear in the record. Across 172 total reviews at 4.6 stars, the math implies some older negatives exist but they fall outside the 18-month recency window and are not available for analysis.
The review base is overwhelmingly Spanish-language, which aligns with the company's bilingual marketing and Spanish-language website. Many of the reviewers are single-review accounts, which is common in Hispanic communities where Google reviewing is less habitual. The praise clusters around the inspection and insurance process rather than the hands-on restoration work, suggesting the front-end sales experience is the company's strongest suit. Several reviews reference work done in Jacksonville and Pensacola, indicating this Google listing may aggregate reviews from multiple franchise locations or that the Orlando listing was used as a catch-all.
Roberto (inspection — positive). Sara Halim (inspection, Jacksonville — positive, named by 3 reviewers). Valentina (inspection/coordination — positive, named by 2 reviewers). Luis Daniel (technician — positive). Mr. Sebastian (water damage, Pensacola — positive). Daniela (water damage, Pensacola — positive). Valeria (water damage, Pensacola — positive).
If you are a Spanish-speaking homeowner in Orlando dealing with water damage or mold and you want help navigating insurance, JD Restorations will likely handle that process smoothly. Get an independent mold assessment before agreeing to their remediation scope, and confirm which technicians will be assigned to your Orlando job since several praised staff work out of other cities.
Keep in mind
- JD Restorations does both mold testing and mold remediation. The same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent mold assessment before committing to their remediation services.
- This is a franchise operation. The Orlando location is independently owned and operated, so experiences at other JD Restorations locations in Miami or Tampa may not reflect what you get here.
- The mold remediation page leads with a $15,000 insurance compensation pitch. This suggests the sales process is built around insurance claim maximization — ask what happens if your claim is denied or your deductible exceeds the repair cost.
- Most reviews praise the inspection and insurance assistance process, not the remediation work itself. Few reviewers describe the actual mold removal job in detail.
- Several named staff in reviews (Sara Halim, Valentina) were handling work in Jacksonville and Pensacola, not Orlando. It is unclear which technicians are assigned to the Orlando office.