Provider profile
SERVPRO of North Lauderdale / West Tamarac
Provider snapshot
What this listing says
North Lauderdale and Tamarac homeowners who want a SERVPRO franchise that handles water damage, mold remediation, and reconstruction under one roof with 24/7 response.
Best for
- Homeowners in North Lauderdale, Tamarac, or Coconut Creek dealing with water damage that may have led to mold growth.
- Condo owners who need water extraction, drying, mold remediation, and drywall/flooring replacement handled by one company.
- Buyers who want competitive pricing -- multiple reviewers report getting quotes two to three times higher from other companies.
- Commercial property managers looking for a restoration partner with a free emergency preparedness plan.
- Anyone needing after-hours emergency response -- reviewers confirm they show up at night and on weekends.
About this company
SERVPRO of North Lauderdale / West Tamarac is a locally owned franchise serving North Lauderdale, Tamarac, Coconut Creek, and surrounding Broward County communities. Owners William A. Gardner and Dustin L. Willingham run the operation, but the name you will hear most is Andrew McGarrity, the lead technician who shows up in nearly every Google review. This is a full-service restoration company that handles water damage, mold remediation, fire damage, storm cleanup, and reconstruction.
What stands out here is the range of work they take on beyond standard mold jobs. They do air duct and HVAC cleaning, dryer vent cleaning, ozone treatment for odor removal, and have treated mold in vehicles and furniture -- not just walls and ceilings. Their website describes a seven-step mold remediation process using containment, HEPA vacuums, air scrubbers, and antimicrobial treatments. They also handle the rebuild afterward, including drywall, flooring, and baseboards, so you are not hiring a second contractor.
The franchise is backed by SERVPRO's national network, which gives them access to the Disaster Recovery Team for large-scale events. They deployed to help Hurricane Helene and Milton victims, traveling across the state to St. Petersburg for flood cleanup. They offer a free Emergency READY Profile for commercial clients, which is a preparedness plan created before a disaster hits. Their technicians train at SERVPRO's corporate facility and hold IICRC credentials.
A perfect 5.0 stars across 109 Google reviews is rare for any restoration company. The volume is not trivial -- these are not five reviews from family members. Dozens of reviewers with established Google accounts and Local Guide status consistently praise the same things: fast response, honest pricing, and clear communication.
Services
Service area
Based at 7544 W McNab Rd in North Lauderdale, FL. Primary service area covers North Lauderdale, Tamarac, Coconut Creek, and Kings Point in Broward County. Reviews confirm work in Plantation, Sunrise, Pompano Beach, Davie, Weston, Hollywood, Delray Beach, and as far as St. Petersburg for hurricane recovery.
Review consensus
Andrew is the dominant name, appearing in roughly 40 of 109 reviews. Reviewers consistently highlight three things: fast response (often within an hour, including late nights and weekends), honest pricing that undercuts competitors by half or more, and clear communication that walks customers through each step. Brandon is praised alongside Andrew for mold remediation work involving containment walls. Dustin is mentioned as a co-owner who was hands-on during Hurricane Helene cleanup. Erica receives praise for guiding customers through insurance processes and mold remediation coordination. A licensed mold assessor (Brandon Vonklock) posted a review endorsing their work quality, which is an unusual third-party validation.
0 found across 109 total reviews at 5.0★. No 1-star reviews found. Zero negative reviews (3 stars or below) in the last 18 months across 109 total reviews at 5.0 stars.
The near-total reliance on Andrew is both a strength and a risk. He is named in the majority of reviews as the person who showed up, did the work, explained the process, and followed up. That level of personal involvement drives the 5.0 rating but also means the customer experience is tightly coupled to one person's availability. If Andrew is deployed to a hurricane site or unavailable, the experience could differ.
Andrew McGarrity (lead technician — overwhelmingly positive, named in majority of reviews for responsiveness, honesty, and quality work). Brandon (technician — positive, praised for mold remediation teamwork with Andrew, containment setup). Dustin Willingham (co-owner — positive, mentioned for hands-on hurricane cleanup work). Erica (coordinator/office — positive, praised for insurance navigation and communication).
Ask for Andrew by name when you call. Multiple reviewers specifically say they got quotes two to three times higher from competitors, so this franchise prices aggressively. Since they do both testing and remediation, get a separate clearance test from an independent assessor after the work is done.
Keep in mind
- They do both mold testing and mold remediation, which is a conflict of interest. In Florida, the same company can legally do both, but you should consider getting an independent mold assessment before or after their work to confirm the scope and clearance.
- This is a franchise. The current owner-operators and crew drive the 5-star reviews, but franchise staffing can change. Confirm Andrew or the current team is still running jobs before booking.
- Their listed service area (Tamarac, North Lauderdale, Kings Point) is small, but reviews show they have traveled as far as St. Petersburg, Delray Beach, and Davie. Confirm response time for locations outside core Broward County.
- The website is heavy on SERVPRO corporate language. The actual local team's capabilities may differ from what national pages describe -- ask specifically about equipment on hand at this franchise.