Provider profile
First Call 24/7 Inc.
Provider snapshot
What this listing says
Broward County homeowners dealing with water damage and mold together, where having one company handle leak detection through reconstruction under a 5-year warranty simplifies the process.
Best for
- Homeowners in Broward County, especially North Lauderdale, Coral Springs, and Fort Lauderdale, who need water damage or mold work handled quickly.
- Properties where water damage has led to mold — they handle leak detection, water extraction, mold removal, and reconstruction under one roof.
- Owners who want a company that will deal directly with their insurance company on claims.
- Commercial property managers across South Florida who need 24/7 emergency response for water or fire damage.
About this company
First Call 24/7 is a restoration company based in North Lauderdale, Florida, that handles the full chain from leak detection to mold removal to reconstruction. They hold both the state mold assessor and mold remediator licenses, which means they can test for mold and fix it — a convenience, but also a conflict of interest worth understanding before you hire them.
What stands out is the breadth of in-house capability. They run their own leak detection using infrared technology, do water extraction with industrial-grade equipment and air scrubbers, handle mold remediation with antimicrobial treatments, and can rebuild afterward as a state-licensed general contractor. They also offer a 5-year warranty on their work, which is uncommon in restoration.
Ron and Sharona appear to be the owners and have been running the business since 2005 — roughly 20 years. Their credentials span IICRC (water, fire, structural drying), Reets Drying Academy for heat drying, NORMI, and MICRO. They are members of the Restoration Industry Association and BBB.
With 43 Google reviews and a 4.5-star rating, the company has a small but uniformly positive review profile. There are no negative reviews in the recent 18-month window, which is unusual for a restoration company operating across three counties.
Services
Service area
Headquartered in North Lauderdale, Florida. Serves Broward County (Fort Lauderdale, Pembroke Pines, Hollywood, Coral Springs, Pompano Beach, and surrounding cities), Palm Beach County (West Palm Beach, Boca Raton, Boynton Beach, Delray Beach, Jupiter, Wellington), and Miami-Dade County (Miami, Hialeah, Miami Beach, Doral, Coral Gables, Homestead). That is a large territory for a single-office operation — roughly 100 miles north to south.
Review consensus
Fast response time is the most consistent theme — multiple reviewers describe arrival within an hour of calling. Rani is named for mold removal work in Sunrise and praised for timing and results. Ron and Sharona (owners) are called out by name for guiding customers through the full process from leak repair to mold remediation to insurance claims. Briana Marconi credited them for holding her hand from first call through reconstruction. Judy Gomez described them arriving at 4 AM and filing an insurance claim immediately. Angela Valdivia praised step-by-step communication during flooding and mold removal. Waleed Hantash noted competitive pricing for cash jobs.
0 found across 43 total reviews at 4.5★. No recent negative reviews to analyze. The company has zero 1-star, 2-star, or 3-star reviews in the last 18 months across 43 total reviews at 4.5 stars.
The review pattern is unusually clustered. Seven 5-star reviews appeared within two weeks in March 2024, and another cluster in late 2020. The gaps between clusters — sometimes over a year with no reviews — combined with zero negatives across the entire visible history, makes this profile harder to read than most. Two March 2024 reviewers (Leonid Vanshlboim and Yuval Vanshelboim) share a surname and both praise Rani, suggesting they are related. The company may simply have a small satisfied customer base, or they may be actively managing their review presence.
Rani (technician — praised for mold removal speed and quality in Sunrise). Ron (owner — praised for personal involvement, responsiveness, and insurance guidance). Sharona (owner — praised alongside Ron for customer care and follow-through on full restoration projects).
The review record is clean but thin. If you hire them, ask for Rani if your job involves mold work — he is specifically praised by name. Ron and Sharona appear personally involved in jobs, which is a good sign for a company this size. Get an independent mold assessment before committing to their remediation work, and confirm that their 5-year warranty terms are documented in your contract.
Keep in mind
- They do both mold assessment and mold remediation. Florida licenses these separately for a reason — when the same company tests and fixes, there is a financial incentive to find problems. Ask whether they will accept a third-party assessment or if they require their own.
- Their service area spans three counties (Broward, Palm Beach, Miami-Dade) — roughly 100 miles north to south from a single office in North Lauderdale. Confirm response times for locations far from their base.
- 43 reviews over nearly 20 years is low volume. Most reviews cluster in 2020 and 2024, with sparse coverage in between.
- Their website copyright reads 2023 and some internal links return 404 errors. The site is heavily SEO-templated with recycled content across city pages. Confirm current service details by phone.