Provider profile
Discount Water and Mold Removal LLC
Provider snapshot
What this listing says
New Port Richey and Pasco County homeowners who want an owner-operated firm that handles both water damage and mold removal with 24/7 availability and transparent, itemized pricing.
Best for
- Pasco County homeowners dealing with water damage or mold who want the owner on-site handling the work personally.
- After-hours emergencies like burst pipes or flooding, since Nick has a track record of showing up the same night.
- Homeowners who want a straightforward, itemized quote without aggressive upselling — several reviewers specifically noted Nick talked them out of unnecessary work.
- Properties needing both water extraction and mold remediation handled by a single company rather than coordinating multiple contractors.
About this company
Discount Water and Mold Removal is an owner-operated firm in New Port Richey, Florida, run by Nicholas, who started the company in 2018 after roughly nine years working for other restoration companies. The business holds Florida mold remediation license MRSR4184 and is IICRC-trained. They handle both residential and commercial work, and Nicholas is directly involved in most jobs.
What stands out is how much of the operation runs through Nick personally. He answers calls after hours, shows up for late-night emergencies, and multiple reviewers note he gave honest assessments that saved them money rather than upselling unnecessary work. The company uses air scrubbers, dehumidifiers, and containment setups during remediation, and applies antimicrobial treatment after removing affected materials. They also offer services you do not often see bundled together: biohazard cleanup and attic pest cleanup alongside the core water and mold work.
Nick describes starting the business with his fiance after years learning the trade under other operators. The company motto is "Family Service, Family Price," and the pricing blog content suggests they actively try to position themselves as a budget-conscious alternative in the Tampa Bay market. They work with insurance companies and provide documentation for claims.
4.9 stars across 47 Google reviews is unusually strong. Nearly every review mentions Nick by name, which reinforces how owner-driven this operation is. That is a strength when Nick is available, but it also means the company's quality is tied heavily to one person.
Services
Service area
Based in New Port Richey, Florida (Pasco County). The company's blog content references the broader Tampa Bay region including Pasco County. No specific city list beyond New Port Richey is provided on the website, though reviewer locations suggest work throughout the surrounding Pasco County area.
Review consensus
Nick is mentioned by name in nearly every review. Reviewers consistently highlight three things: fast response times (including same-night arrivals for emergencies), honest assessments that sometimes resulted in smaller scopes than expected, and fair pricing without pressure to add services. Team members Dylan, Chris, Cameron, Zack, and Taylor also receive praise for their work quality and punctuality. Multiple reviewers specifically note that Nick did not try to upsell them. Several mention the worksite was left clean after the job.
1 found across 47 total reviews at 4.9★. One reviewer alleges a problematic insurance billing experience. She says Nick cut a hole in her wall, set up a fan, then had her sign a document she believed was a payment guarantee but which actually assigned insurance proceeds directly to the company. She claims the $3,800 insurance bill included materials that were never brought to the job. She also states a friend in her neighborhood had a similar experience. The reviewer added that the company had no reviews when she first posted, suggesting many may have appeared later. No owner response was posted.
The insurance billing complaint stands alone — no other reviewer mentions billing disputes or assignment-of-benefits issues. The reviewer has 7 reviews and is not a Local Guide, and the review received 0 likes. However, the absence of an owner response is notable. With only one negative review out of 47, the company has not had to demonstrate how it handles disputes publicly. The zero percent response rate on negative reviews means there is no counterpoint to evaluate.
Nick/Nicholas (owner — overwhelmingly positive across nearly all reviews). Dylan (crew member — positive, mentioned by Mike Dobson, Diana Thorpe, David McDowell). Chris (crew member — positive, mentioned by Mike Dobson, Paul Gosselin). Cameron (crew member — positive, mentioned by Diana Thorpe). Zack (crew member — positive, mentioned by Lexa Shontz). Taylor (crew member — positive, mentioned by Vincent Lynch).
Ask for Nick to be present on your job, since the reviews center on his personal involvement. If you are going through insurance, ask upfront to read any documents before signing and clarify whether they use assignment-of-benefits forms. Get an independent mold test before agreeing to a remediation scope.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest — the same company that tells you how bad the problem is also profits from fixing it. Consider getting an independent mold inspection before committing to their remediation scope.
- One reviewer alleges Nick had her sign a form assigning insurance payment directly to the company without clearly explaining it, and that the insurance bill included materials that were not actually used. No owner response was posted to this complaint.
- This is a small, owner-driven operation. The quality you see in reviews is largely tied to Nick being present. Ask whether Nick will be on your job or if it will be delegated to crew members.
- The company lists 24/7 availability on its website, but with a small team, response times during peak hurricane season or simultaneous emergencies may vary.