Provider profile

All Dry SWFL

Naples, FL / 5 rating / 70 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Naples and Fort Myers homeowners dealing with water damage or mold who want same-day response from an owner-operated company that also offers mycotoxin testing.

Mycotoxin testingWater leak detectionSe habla espanolStorm damage
Base location Naples, FL
Provider type Restoration company
Public reviews 5 from 70 reviews

Best for

  • Naples and Fort Myers homeowners who need same-day mold or water damage response from a locally owned operator.
  • Property owners concerned about mycotoxin exposure who want air and surface testing beyond standard mold sampling.
  • Real estate agents needing a reliable remediation partner for pre-sale mold issues on tight timelines.
  • Commercial property managers in Southwest Florida who need a company that handles insurance billing directly.
  • Out-of-state property owners who need a company willing to coordinate remotely with photo documentation throughout the project.

About this company

All Dry SWFL is an owner-operated restoration company based in Naples, serving Southwest Florida since 2014. Owner John Kuntz runs the operation hands-on, frequently answering calls personally and showing up on-site the same day. The company holds Florida mold license MRSR3754 and is a franchise location of the All Dry Services brand, though it operates with a small, locally rooted crew.

What stands out is their mycotoxin testing program. Most restoration companies stop at air sampling for mold, but All Dry SWFL uses Respirare Labs' AMEA and MESA tests to detect chemical byproducts that mold produces on surfaces and in the air. They also offer water leak detection with moisture meters and thermal imaging, structural drying, and sewage cleanup alongside their mold work. They bill insurance directly and list relationships with 13 carriers including Allstate, State Farm, USAA, and Chubb.

John Kuntz has built the business around personal involvement and rapid response. The company promises dispatch within 60 minutes and 24/7 availability, claims that reviewers consistently confirm. Multiple real estate agents and property managers use them as a go-to referral, and at least two reviews are in Spanish, suggesting bilingual capacity on the team.

A perfect 5.0 across 70 Google reviews is unusual for any service company, especially one handling water and mold emergencies where emotions run high. The volume spans from 2022 through mid-2026, covering both Hurricane Ian and Hurricane Milton response work, which suggests the rating held up under high-pressure, high-volume conditions.

Services

Mold inspectionsmold remediationmycotoxin testing (AMEA air and MESA surface)water damage restorationwater leak detectionstructural dryingdehumidificationsewage cleanupodor removalstorm damage restorationcommercial restoration

Service area

Headquartered in Naples, Florida. Serves Southwest Florida including Fort Myers, Marco Island, Bonita Springs, Estero, Fort Myers Beach, Captiva, Sanibel, Lehigh Acres, and Goodland. The territory spans Lee and Collier counties, with the island communities on the outer edges of the service area.

Review consensus

What reviewers praise

John Kuntz draws the most praise by name. Reviewers describe him answering calls personally, showing up on the same day, and walking homeowners through the process with patience. Steve, Jonathan, and Adrian are named repeatedly as the field crew, praised for punctuality, communication, and clean work. Multiple real estate agents (Meg Titcomb, Kimberly Zuponcic, Casey Brownlow, Barbara Sletto, Kimberly Alvord) use All Dry as their regular referral, which signals reliability for time-sensitive property transactions. Several reviewers specifically note reasonable pricing and that John does not upsell.

What low reviews reveal

0 found across 70 total reviews at 5.0★. No negative reviews found in the last 18 months. There is no complaint data to analyze.

Pattern worth noting

The owner's direct involvement is the throughline. John Kuntz personally answers calls, visits properties, and follows up. This creates an unusually personal service experience for a restoration company, but it also means the company's quality likely depends on John's bandwidth. As the business grows, watch whether that hands-on approach holds.

Named staff

John Kuntz (owner — universally positive, praised for responsiveness, honesty, and personal involvement). Steve/Steven (field team — positive, praised for professionalism and clear explanations). Jonathan/Jon (field team — positive, praised for knowledge and attention to detail). Adrian (field team — positive, praised for thoroughness and courtesy). Nash (field team — positive, praised for promptness). Tom (field team — positive, praised for respectfulness and quality work). David (field team — positive, praised for going above expectations). Mark (field team — positive, praised for communication and process clarity). Nicole (field team — positive, praised for client care). Damien (field team — positive, praised for attention to detail). Josh E. (field team — positive). Josh P. (field team — positive).

Bottom line

With 70 reviews at a perfect 5.0 and zero complaints in the last 18 months, the review record is as clean as it gets. Ask for John Kuntz directly when you call. If your concern is mycotoxin exposure beyond standard mold, ask about their AMEA and MESA testing options, but get your initial mold assessment from an independent inspector to avoid the conflict of interest.

Keep in mind

  • They do both mold testing and mold remediation. The company that finds the mold also profits from removing it. Ask whether they would accept a third-party inspection report or consider using an independent assessor for testing.
  • All Dry is a franchise brand. This Southwest Florida location is locally owned by John Kuntz, but the franchise model means corporate marketing claims on the parent website may not reflect this specific location's capabilities.
  • Their service area spans 10 cities across two counties, from Sanibel and Captiva to Lehigh Acres. If your property is on the edges of that territory, confirm response times before assuming 60-minute dispatch applies to you.
  • Every single review is 5 stars. While the volume is real, a perfect score across 70 reviews is statistically uncommon. There are no negative data points to evaluate how the company handles dissatisfied customers.