Provider profile
PuroClean of Santa Rosa Beach
Provider snapshot
What this listing says
Gulf Coast homeowners in the Santa Rosa Beach and Miramar Beach corridor dealing with humidity-driven mold or water damage from storms, who want an owner-operated PuroClean franchise with same-day response.
Best for
- Homeowners along the 30A corridor and Miramar Beach dealing with water intrusion from storms, burst pipes, or AC drain line failures who need same-day dryout.
- Property owners with mold in crawl spaces or attics driven by Gulf Coast humidity, where enclosed-space drying and remediation require specific equipment.
- Fire or smoke damage situations where personal items need pack-out, off-site cleaning, and restoration rather than disposal.
- Commercial property owners in the Destin to Panama City Beach stretch who need after-hours emergency response with insurance documentation support.
About this company
PuroClean of Santa Rosa Beach is a PuroClean franchise based in Miramar Beach, Florida, owned by Blake Daughtry. Water damage restoration is their primary business, with mold remediation and fire damage as closely related services. They handle both residential and commercial properties across the Florida Panhandle and into southeast Alabama.
The website describes a proprietary drying panel system for wood floors that they say reduces the need for refinishing. They use thermal imaging and moisture meters for damage assessment, desiccant dehumidification for structural drying, and HEPA filtration for mold work. For fire damage, they deploy hydroxyl generators, ozone generators, and thermal fogging to neutralize smoke odor. They also mention crawl space and attic mold work, which matters in this coastal climate where humidity drives mold growth in enclosed spaces. They hold IICRC credentials and EPA Lead-Safe certification.
Blake Daughtry runs the operation and shows up on job sites personally. Multiple reviewers describe calling Blake directly and getting same-day or next-day response. One reviewer compared Blake's urgency to competitors in the area who were "lethargic and unresponsive." Another reviewer noted that Blake's team talked him out of unnecessary work rather than upselling. The franchise model gives them access to PuroClean's national training and equipment standards while operating as a locally owned business.
This location holds a perfect 5.0-star rating across 33 Google reviews. That is unusual for any restoration company with more than a handful of reviews. The review count is still relatively small, but zero negative reviews across two-plus years of activity is a strong signal.
Services
Service area
Headquartered in Miramar Beach, Florida (operating as PuroClean of Santa Rosa Beach). They list over 40 service area communities stretching from Santa Rosa Beach, Miramar Beach, Destin, and Freeport along the coast, inland to Bonifay and Chipley, east to Panama City and Panama City Beach, and as far as Dothan, Alabama. That is an unusually large territory for a single franchise location. Confirm response time for addresses outside the immediate 30A and Destin corridor.
Review consensus
Blake Daughtry gets named in more reviews than anyone else. Reviewers describe him as personally responsive, fast to arrive, and honest about what work is actually needed. Grant, a Google Local Guide, wrote that Jacen and Justin showed up quickly for an AC drain line clog and talked him out of unnecessary services rather than upselling. Dean gets praised by multiple reviewers for on-site work quality. Quintaria Massey noted Dean answered every question and got the job done right the first time. Roger Griffin credited Blake and Dean together for handling tile replacement across multiple rooms after water damage. Sue Sue described Dean and his team treating her retail business property like their own during a fire-related emergency. Teresa Champion said Blake took over a crisis remotely while she was out of town and resolved it quickly. Several reviewers mention insurance agent referrals as how they found the company.
0 found across 33 total reviews at 5.0★. None in the last 18 months. No complaints to analyze from the available review data.
A cluster of five-star reviews posted on April 2-3, 2024 (seven reviews in two days) stands out. Several of these are text-free ratings. This pattern is common with franchise locations that run review solicitation campaigns after completing a batch of jobs, but it inflates the review count with low-information ratings. The substantive reviews with actual text, particularly from Local Guide reviewers like Grant and Morgan Henry, carry more weight.
Blake Daughtry (owner — praised repeatedly for personal responsiveness, honesty, urgency, and hands-on involvement). Dean (field technician — praised for on-site work quality, answering questions, and treating customer property with care). Jacen (technician — praised for quick arrival and honest assessment on an AC drain line job). Justin (technician — praised alongside Jacen for honest, no-upsell service).
Call Blake directly and ask who will be on your job. Dean, Jacen, and Justin all get named positively for field work. With no negative reviews on record, there are no specific red flags to watch for, but get an independent mold test before authorizing remediation since they do both testing and removal. Confirm your address falls within their realistic same-day response range given the broad service area they claim.
Keep in mind
- They do both mold testing and mold remediation. That is a conflict of interest. The company that identifies mold has a financial incentive to find more of it. Get an independent mold assessment before authorizing their remediation work.
- Their claimed service area is extremely broad, stretching from Dothan, Alabama to Panama City, Florida and covering 40-plus communities. That is a wide geographic spread for a single franchise location. Confirm response time for your specific address before assuming same-day availability.
- With only 33 reviews, the sample size is small. A perfect 5.0 rating is impressive but fragile. A few bad experiences could shift the picture quickly.
- This is a PuroClean franchise, not an independent company. Franchise operations follow corporate training and pricing standards, which means consistency but also less flexibility on pricing compared to an independent operator.