Provider profile
Next Level Restoration
Provider snapshot
What this listing says
South Florida homeowners dealing with post-hurricane or post-flood mold growth who want a veteran-owned restoration crew that answers the phone at 10 PM and brings same-day crews.
Best for
- Miami, Fort Lauderdale, or West Palm Beach homeowners who need mold remediation tied to water damage from storms or plumbing failures
- Property owners who want a single company to handle water extraction, drying, mold removal, and reconstruction rather than coordinating multiple contractors
- Spanish-speaking homeowners in South Florida — multiple reviewers wrote in Spanish, and the team clearly operates bilingually
- Landlords or out-of-town owners managing storm damage remotely — one reviewer coordinated a full teardown and rebuild from 3,500 miles away through Ramon and Ray
- Commercial property owners, including churches and offices, who need mold or water damage work with insurance documentation support
About this company
Next Level Restoration is a veteran-owned restoration company based in Miami that handles mold remediation, water damage, fire damage, and storm response across South Florida. They run their own mold inspections and testing before performing remediation, and they take on both residential and commercial work. The company lists IICRC credentials on its website and describes using containment and HEPA filtration during mold work.
The standout feature here is hurricane response. Their website showcases shrinkwrap and Stormseal installations from Hurricane Michael in Panama City, and reviewers confirm the company traveled to Panama City and even to Louisiana after Hurricane Ida. One reviewer in 2022 described the team completing a full mold removal of her hurricane-damaged house in three days after she waited eight months for a previous contractor. More recently, a reviewer after Hurricane Helene in 2025 described Ray and Angel arriving same-day for mold remediation.
The company is owned and operated by veterans, headquartered at 12219 SW 129th Ct in Miami. They also handle plumbing, roof wrapping, and board-up services, which means they can address the water source and the mold damage in a single engagement. Multiple reviewers mention the team helping with insurance claim documentation and adjuster coordination.
42 reviews on Google at a perfect 5.0 stars is unusual for a restoration company. The review volume is modest, but the consistency is notable — not a single review below 5 stars. Several reviews come from Local Guides with substantial review histories, which adds credibility to the pattern.
Services
Service area
Headquartered in Miami, FL (12219 SW 129th Ct, 33186). Claims to serve the entire Gold Coast including Miami, Fort Lauderdale, and West Palm Beach, plus the Everglades and the Florida Keys. Reviews confirm work in Panama City FL (Hurricane Michael), Louisiana (Hurricane Ida), Weston FL, and Miami Lakes. The stated coverage area spans roughly 200 miles of South Florida coastline, and the company has demonstrated willingness to travel much farther for hurricane response.
Review consensus
Reviewers consistently name Angel Nieves and Ray Paredes as the people who made their experience work. Both get credited for showing up same-day, often at night, explaining the process step by step, and keeping communication clear throughout multi-day jobs. Ramon draws praise for managing remote rebuilds. Multiple reviewers describe the team documenting damage with photos and videos for insurance purposes. The word "honest" appears in a striking number of reviews — from a public adjuster (Cindy Kimbrough) who works with them on multiple claims, from a reviewer who had been burned by an unscrupulous business previously (Andra Fitzgerald), and from several first-time water-damage homeowners. Megan Walsh, a Local Guide, specifically praised Ray and Angel for post-Hurricane Helene mold remediation. Angelle Wild described the team completing a full mold removal in three days after eight months of waiting on another contractor post-Hurricane Ida.
0 found across 42 total reviews at 5.0★. No negative reviews exist in the last 18 months. The company holds a perfect 5.0 rating across all 42 reviews, with zero 1-star, 2-star, or 3-star reviews in the dataset.
The review timeline shows a burst of reviews in March-April 2024 (9 reviews in about two weeks), followed by another cluster in May-June 2025. These clusters likely correspond to post-storm seasons when restoration work peaks. The company draws reviews from locations well outside Miami — Panama City FL, Weston FL, Miami Beach, Miami Lakes, and even Louisiana — which tracks with their stated willingness to travel for hurricane response. A public adjuster (Cindy Kimbrough, 66 reviews, Local Guide) endorses the company based on working with them on multiple claims, which is a stronger signal than a single homeowner interaction.
Angel Nieves (owner/crew lead — praised in 8+ reviews for responsiveness, politeness, and hands-on work). Ray Paredes (crew lead — praised in 6+ reviews for knowledge, communication, and same-day response). Ramon (management/coordination — praised for managing remote rebuilds and overall project oversight). Juan (crew member — mentioned by Caridad Gonzalez for doing great work alongside Ray and Angel).
Ask for Angel or Ray when you call — they are the names that show up repeatedly for same-day response and clear communication. Get an independent mold test before agreeing to their remediation scope, since they do both testing and removal. If your job involves insurance, ask them to walk you through their documentation process upfront — multiple reviewers credit the team with making the claims process easier.
Keep in mind
- This company does both mold testing and mold remediation, which creates a conflict of interest — the same company that tells you mold exists also profits from removing it. Consider getting an independent mold test before committing to their remediation work.
- The service area claim stretches from the Florida Keys to West Palm Beach, plus the Everglades. That covers roughly 200 miles of coastline. Ask where crews are actually based and how response times change north of Fort Lauderdale.
- 42 reviews is a small sample for a company that has been operating since at least 2019. The perfect 5.0 rating with no negatives could reflect a genuinely strong operation, but also means there is no complaint data to evaluate how they handle problems.
- Several reviews describe work in Panama City and Louisiana, hundreds of miles from their Miami base. If you are hiring them for local Miami work, confirm the crew assigned to your job is local and not rotating through distant storm sites.