Provider profile
JD Restorations
Provider snapshot
What this listing says
Miami homeowners dealing with water or mold damage who want a bilingual restoration crew that handles insurance claims directly and responds the same day.
Best for
- Miami and South Florida homeowners who need same-day water extraction or mold removal and want a Spanish-speaking crew.
- Insurance-funded restoration jobs where you want the company to handle the claims process and bill your carrier directly.
- Residential water damage from pipe bursts or leaks — multiple reviewers describe fast turnaround on drying and water removal.
- Homeowners who want a single company to handle both the mold testing and the remediation, understanding that creates a conflict of interest.
- Commercial properties in Miami, Orlando, or Tampa that need multi-service restoration (water, fire, mold) from one contractor.
About this company
JD Restorations is a Miami-based franchise operation that handles water damage, mold removal, fire restoration, and roof repairs across South Florida. They founded in Miami in 2013 with one truck and a small crew, and now run three offices — Miami, Orlando, and Tampa. Their main pitch: they bill insurance directly so you pay nothing out of pocket.
Their website lists IICRC certifications in water, fire, odor control, and trauma/crime scene cleanup. They hold Florida state licenses for both mold assessment and mold remediation. The mold remediation page advertises up to $15,000 in coverage with no upfront costs — a strong signal that insurance-funded work drives their business model.
JD Restorations operates as a franchise. Each location is independently owned and operated under the JD Restoration, Inc. umbrella. That means the crew and management you get in Miami may differ from Orlando or Tampa.
With 182 Google reviews and a 4.7-star rating, they sit well above average for restoration companies in the Miami market. The review volume is substantial, and the overwhelming majority are 5-star ratings praising specific technicians by name.
Services
Service area
JD Restorations is headquartered in Miami at 5514 NW 72nd Ave, with additional offices in Orlando and Tampa. Their contact page lists specific Miami-area cities: Westchester, South Beach, Miami Beach, Homestead, Doral, Sweetwater, Florida City, Hialeah, Hialeah Gardens, Hollywood, Key Largo, and Key West. They claim to serve Jacksonville as well, though no office address exists there — that's a wide geographic claim for a restoration company.
Review consensus
Johnny (also spelled Jonny) dominates the reviews — at least 17 separate customers name him for drying, mold removal, and equipment setup. Reviewers describe him as punctual, clean, and good at explaining each step. A crew of Daniel, Tomas, Hector, and Nicola earned a glowing review for handling a bedroom flood with care and coordination. Maria drew praise from three reviewers for attentive follow-through on the customer service side. Multiple reviews mention same-day or next-day response times. The bilingual capability matters in Miami — roughly half the reviews are written in Spanish, and reviewers note the team communicates comfortably in both languages.
1 found across 182 total reviews at 4.7★. Lucy Avila described a high-pressure sales experience: the crew told her and her husband their roof was in terrible condition when it wasn't, pushed them to file an insurance claim, and recommended a lawyer — who then confirmed the case had no merit. She felt the whole process was structured to benefit the company while the homeowner lost time and money. The crew also left equipment at her house. The owner responded with a personalized message explaining that JD Restorations does not control insurance outcomes or legal decisions, and invited her to call management directly. The response addressed the complaint specifically rather than using a template.
A cluster of 25+ five-star reviews landed on August 28, 2024 — an unusual single-day surge that could reflect a review solicitation campaign. Many of these are from low-review-count accounts (1-3 reviews each). The reviews themselves contain specific details and varied language, but the timing concentration is worth noting. Separately, Johnny's dominance in recent reviews (2025-2026) suggests he handles a large share of the field work in Miami, which means your experience depends heavily on whether he's assigned to your job.
Johnny/Jonny (field technician — overwhelmingly positive, named in ~17 reviews for drying, mold work, equipment handling). Daniel (technician — positive, flood response). Tomas (technician — positive, flood response). Hector (technician — positive, flood response). Nicola (technician — positive, flood response). Maria (customer service — positive, praised for attentiveness in 3 reviews). Alberto (team lead — positive, 1 review). Moises (sales/service — positive, 1 review for roof replacement). Gerardo Dona (management — positive, praised for integrity). Bet (customer service — positive, 1 review). Juan (sales — positive, 2 reviews). Kevin (technician — positive, 1 review). Jesus (technician — positive, 1 review). Gerard (customer service — positive, 1 review). Luis (technician — positive, 1 review). Javier (technician — positive, 1 review).
Johnny runs their field operations in Miami and nearly every recent reviewer names him with strong praise. If you book with JD Restorations, ask whether Johnny will handle your job. Watch the insurance claims angle — their model works well when coverage comes through, but the one negative review shows what happens when it doesn't. Get your own mold assessment from an independent inspector before agreeing to their remediation scope.
Keep in mind
- JD Restorations does both mold assessment and mold remediation. That means the company deciding you have a mold problem is the same company that gets paid to fix it. Florida licenses both separately for a reason. Consider getting an independent mold test before committing to their remediation work.
- Their business model centers on insurance claims. One reviewer described feeling pressured into filing a roof damage claim that was ultimately denied, with the company recommending a lawyer who also found no merit. Ask upfront what happens if your insurance denies the claim and who pays for work already started.
- This is a franchise. Each JD Restorations location operates independently, so the quality and crew in Miami may not match what you'd get in Tampa or Orlando. Confirm which franchise location will handle your job.
- The website claims 15+ years of experience, but the About page says they founded in 2013 — that's 13 years. A minor inconsistency, but worth noting.
- Their mold remediation page leads with "Get up to $15,000" in coverage. That framing targets insurance-funded work specifically. If you're paying out of pocket, ask for a detailed written estimate before any work begins.