Provider profile
Deluge Doctors Restoration
Provider snapshot
What this listing says
Miami-Dade homeowners and businesses dealing with water damage that has led to mold, where 24/7 response and bilingual Spanish-English crews matter.
Best for
- Miami-Dade residents who need same-day response for water damage that may have already caused mold growth.
- Spanish-speaking homeowners who want crews that communicate in their language — multiple reviewers left praise in Spanish and named bilingual technicians.
- Property owners dealing with combined water and mold damage who want one company to handle extraction, drying, and mold removal in a single project.
- Homeowners who need help with insurance claims documentation for water or mold damage.
- Commercial property managers in South Florida who need after-hours emergency restoration.
About this company
Deluge Doctors Restoration is a Miami-based restoration company that handles water damage, mold remediation, fire cleanup, and environmental services across South Florida. They operate 24/7 and send two-person crews for most jobs. Their primary identity is water damage restoration, but mold work is a significant part of the business — they do both testing and remediation under the same roof.
What stands out is their use of botanical cleaning solutions for mold work instead of harsh chemical cleaners. Their mold remediation process includes containment, HEPA air scrubbers, dehumidification, and antimicrobial treatments. They also handle insurance documentation and claims support, which matters in South Florida where water and mold damage frequently overlap with insurance disputes.
The company claims 16+ years of experience and over 1,500 completed projects. Their technicians hold IICRC certification, and the company maintains an A+ rating with the Better Business Bureau. They are locally owned and operate out of SW 74th Ave in Miami.
A 4.9-star rating across 219 Google reviews is unusually strong. Zero negative reviews appeared in the last 18 months, which is rare for a company doing this volume of work. The review base spans back to 2019 with consistent praise, suggesting stable operations rather than a short burst of good feedback.
Services
Service area
Headquartered in Miami, Florida at 4444 SW 74th Ave in the 33155 zip code. The website says they serve 'homes and businesses across South Florida' and names Miami-Dade specifically on the about page. No other counties or cities are listed by name, so coverage beyond Miami-Dade is unclear.
Review consensus
Reviewers consistently name specific crew members — Peter and Orlando appear together in at least six reviews as a reliable team. Ronald draws praise for punctuality and thoroughness during inspections. Jeff appears in the most reviews overall, spanning 2019 through 2022, with praise for cleanliness and clear communication. Frank and Jonathan are mentioned together for tarp installations and cleanup work. Multiple Spanish-language reviews praise Orlando and Peter by name, confirming bilingual service. Reviewers highlight three things repeatedly: crews arriving on time, leaving the workspace clean, and explaining the process before starting.
0 found across 219 total reviews at 4.9★. No negative reviews appeared in the last 18 months. With 219 total reviews and a 4.9-star average, the available data does not surface any recent complaints to analyze.
The review history shows a clear crew rotation over the years. Jason and his team (Lewin, Joe, Enrique) dominated reviews from 2019 through 2020. Jeff and Frank took over from late 2020 through mid-2023. Peter, Orlando, and Ronald appear from mid-2024 onward. This suggests the company has maintained quality through multiple staffing transitions, which is a positive structural signal for a restoration company.
Peter (field technician — praised repeatedly for friendliness, knowledge, and punctuality). Orlando (field technician — praised alongside Peter for efficiency and professionalism). Ronald (inspector/technician — praised for punctuality and thoroughness). Frank (field technician — praised for tarp work and cleanup). Jonathan/Jonatan (field technician — praised alongside Frank for cleanup). Jeff (field technician, earlier era — praised extensively for professionalism and cleanliness). David Hernandes (technician — praised for explaining the drying process). AJ (field technician — praised for professionalism and cleanliness). Greg (field technician — praised alongside Jeff). Mike (field technician — praised alongside Jeff). Jason (field technician, earlier era — praised for explaining remediation process). Lewin/Lewis Valera (field technician — praised for professionalism). Joe/Joe Corsaro (field technician — praised for explaining the process). Alexander Cordoba (field technician — praised for quality work). Enrique (field technician — praised for patience). Freddy (field technician — praised for setup work). Linet (office staff — praised for customer service). Alex (field technician — praised alongside Jeff). Eric (field technician — praised for work quality).
The review record is remarkably consistent across seven years and multiple crew rotations. If you book today, ask for Peter and Orlando — they are the most frequently praised current team. Get your mold inspection from an independent assessor first, then use Deluge Doctors for the remediation work if needed.
Keep in mind
- They do both mold testing and mold remediation. The same company that tells you whether you have a problem also sells the fix. Consider getting an independent mold assessment before committing to their remediation scope.
- Their website mentions 'South Florida' as the service area without listing specific cities beyond Miami. Confirm they actually serve your location before scheduling, especially if you are outside Miami-Dade County.
- The website is heavy on marketing language but light on specifics about equipment brands, certifications beyond IICRC, or the qualifications of individual technicians. Ask about the specific credentials of the person they plan to send.
- With zero negative reviews in the last 18 months across 219 total reviews, the feedback profile is unusually clean. This does not mean problems never occur — it means the available data does not reveal any recent complaints.