Provider profile
BioResponse Restoration
Provider snapshot
What this listing says
Miami and South Florida property owners dealing with mold alongside water damage or biohazard situations, especially those needing a company that contracts with local government agencies and works directly with insurance.
Best for
- Miami-Dade homeowners and property managers who need mold remediation with insurance coordination handled for them.
- Commercial building managers and government agencies needing a restoration contractor with institutional experience and pre-disaster agreements.
- Boat owners in South Florida dealing with marine mold problems.
- Anyone facing a combined water damage and mold situation who wants 24/7 rapid response and a single company to manage both services.
- Property owners in hurricane-affected areas needing emergency roof tarping before restoration work begins.
About this company
BioResponse Restoration is a Miami-based restoration company established in 2005, now over 20 years in operation. They handle mold remediation, water damage, fire restoration, biohazard cleanup, asbestos abatement, and marine mold removal across South Florida. They hold contracts with Miami-Dade County, City of Miami Beach, and FIU, and they work for local, state, and federal government agencies in addition to residential and commercial clients.
What sets them apart from most mold remediation companies in Miami is their biohazard and crime scene cleanup operation, which they describe as the largest Miami-based service of its kind in South Florida. They also offer marine mold removal for boats and emergency shrink-wrap roof tarping using heat guns for a tight fit after storms. Their mold page specifically acknowledges that Florida law prohibits the same company from performing both testing and remediation on the same job, and they state they comply with that restriction. They offer free initial visual mold assessments and operate 24/7.
BioResponse is a BBB-accredited business, an IICRC member, and belongs to the Coalition of Disaster Responders and the Restoration Association of Florida. They hold a Florida Department of Health mold remediation license (MRSR 2700) and biohazard transport licenses. They hold Miami-Dade County small business minority enterprise designation.
4.7 stars across 37 Google reviews is a strong rating, and notably there are no negative reviews from the past 18 months. The review volume is modest, but the consistency is striking. Multiple reviewers specifically name individual staff members and describe situations where the team exceeded initial estimates of work without increasing the bill.
Services
Service area
BioResponse is headquartered in Miami (address listed as both NW 46th St in Miami and W 78th St in Hialeah). They claim service coverage from the Florida Panhandle to Key West, but their review base and government contracts center on Miami-Dade County, with named clients including FIU, City of Miami Beach, and Miami-Dade County. Confirm crew availability for locations outside the Miami metro area.
Review consensus
Ryan Terry is the most frequently named staff member, praised by Daniel Bachman, Grace Souesi, Josh K, Isabela Garcia, and Anthony Alfaro for responsiveness, same-day visits, and clear communication. Manny Pozo appears across the widest time span, named by Dan Grech, Cream Marketing, Jeff F, Diana Medina, Scott Foley, Francisco Figueroa, Janyer Pino, Diana Castro, and Anthony Alfaro. Multiple reviewers highlight that Manny and his crew spent more time and equipment than estimated without increasing the bill. Joel is praised by Maria Meru and Erik E for walking clients through each step of the remediation process. Alfredo is thanked by B H for repeated reliable service. Nico (Nicolas) is praised by Jessica Mendez for ongoing check-ins and by Martin G for honest quoting after Hurricane Michael. Julian is the most recent name, praised by Alexandria Cayon in May 2026 for being detailed and kind during a mold assessment. Repeat customers appear in the reviews, which is unusual for restoration work.
0 found across 37 total reviews at 4.7★. No negative reviews found in the last 18 months (0 found across 37 total reviews at 4.7 stars). The absence of recent complaints makes it impossible to identify current pain points. The overall 4.7 rating with 37 reviews suggests a small number of older negatives exist but fall outside the review window.
The review timeline shows a cluster of reviews in June 2024, with six 5-star reviews posted within a few days of each other. Several of these come from accounts with low review counts. This could reflect a satisfied batch of clients or a review solicitation effort. It does not invalidate the reviews, but the clustering is worth noting. Separately, the company has repeat customers, which is a strong trust signal in an industry where most clients hope to never need the service again.
Ryan Terry (project manager/service advisor — consistently praised for responsiveness and same-day visits). Manny Pozo (lead/project manager — praised across many years for going beyond estimates without raising the bill). Julian (field technician — praised for thoroughness and kindness during mold assessment). Joel (technician — praised for explaining remediation steps clearly). Alfredo (technician — praised for reliable repeat service). Nico/Nicolas (project manager — praised for follow-up check-ins and honest quoting). Nick (service advisor — praised for patience and competitive pricing).
BioResponse has a clean recent record and a roster of individually named staff that reviewers genuinely like. Ask for Ryan or Manny by name if your project involves mold or water damage in Miami-Dade. Confirm in advance whether they will handle your testing or your remediation, since Florida law prevents them from doing both on the same job, and get that distinction in writing before work begins.
Keep in mind
- BioResponse offers both mold testing and mold remediation. Their website states Florida law prevents them from doing both on the same job, but you should confirm in writing which service they will provide before signing a contract.
- They claim coverage from the Florida Panhandle to Key West. That is a 500-plus-mile stretch. If your property is outside Miami-Dade or Broward, ask whether a local crew will handle the work or if technicians travel from Miami.
- With 37 Google reviews over 20 years of operation, the review volume is low relative to their claimed territory and client base. Ask for recent references specific to your type of project.
- Their website mentions working directly with insurance and assignment of benefits (AOB). Make sure you understand what signing an AOB means for your claim before agreeing to one.