Provider profile
AquaDry Plus
Provider snapshot
What this listing says
Miami-Dade property managers and commercial building owners dealing with water intrusion or post-hurricane mold who want an owner-operated crew with 24-hour response and direct insurance billing.
Best for
- Commercial property owners in Miami-Dade, Broward, or Monroe counties who need emergency water extraction with same-day response.
- Building managers dealing with post-hurricane mold and water damage who want one company to handle drying, remediation, and reconstruction.
- Property owners whose previous remediation company abandoned a job mid-project — multiple reviewers describe AquaDry finishing work others walked away from.
- Out-of-state landlords with Miami properties who need a company that will handle insurance billing directly and communicate remotely — reviewers confirm this works well.
About this company
AquaDry Plus is a Miami-based restoration company that has operated out of NW 12th Street since 2006. They focus on large commercial structural drying, mold remediation, and water damage restoration across Dade, Broward, and Monroe counties. Owner David Martinez runs the operation directly and shows up on jobs — multiple reviewers mention him being present from start to finish.
Two things stand out. First, they offer board-up services alongside water damage work, which prevents secondary weather or vandalism damage while repairs are underway. Most restoration companies in Miami do not bundle this. Second, their fleet vehicles carry dehumidifiers, centrifugal blowers, and water extraction units, which means they can begin drying on the first visit rather than scheduling a return trip. They also handle biohazard decontamination and fire damage restoration, making them a single-vendor option for multi-damage scenarios.
The company has IICRC-trained staff and holds a BBB A+ accreditation. David and Allan have been the consistent points of contact across nearly a decade of reviews, suggesting low leadership turnover. Several reviews mention AquaDry completing jobs that other companies abandoned mid-project.
4.9 stars across 74 Google reviews with zero negatives in the past 18 months is unusually clean for a restoration company in a major metro. The review base includes multiple Local Guides and high-volume reviewers, which adds credibility. Several reviews specifically describe post-Hurricane Ian work on Sanibel Island properties, indicating they deploy beyond their tri-county base for storm response.
Services
Service area
AquaDry Plus is headquartered in Miami, FL and serves Dade, Broward, and Monroe counties. Reviews confirm work across Miami-Dade including Coral Gables, Miami Shores, and Sunny Isles, with storm-response deployments as far as Sanibel Island in Lee County after Hurricane Ian.
Review consensus
Allan draws the most mentions — reviewers describe him as responsive, honest, and available by phone at all hours. David Martinez, the owner, gets praised for showing up personally on jobs and staying involved from first call through completion. Nina handles office coordination and gets called out for keeping communication flowing. Multiple reviewers describe same-day or same-evening arrivals after initial calls. Several mention AquaDry finishing jobs that competing companies abandoned. Post-Hurricane Ian reviewers on Sanibel Island praised the team for working under harsh conditions.
0 found across 74 total reviews at 4.9★. No negative reviews found in the last 18 months. Across 74 total reviews at 4.9 stars, the review record contains no recent complaints to analyze.
The review timeline reveals a transition in the primary contact person. Earlier reviews (2017-2021) frequently name David as the main point of contact. More recent reviews (2022-2026) shift toward Allan as the primary name. Nina appears consistently across both periods as the office coordinator. This suggests either a deliberate division of roles or a generational handoff in day-to-day operations, but the quality signal remains steady throughout.
Allan (remediation lead / primary contact — consistently positive across dozens of reviews for responsiveness, honesty, and mold knowledge). David Martinez (owner — positive, praised for personal involvement, same-day response, and hands-on presence at job sites). Nina (office manager — positive, praised for communication and coordination). Rey (technician — positive, mentioned in team context). Ray (technician — positive, mentioned alongside David). Zach (technician — positive, praised for middle-of-night emergency response). Stan (technician — positive, mentioned for fire damage repair work). Ralph (technician — positive, mentioned for efficiency).
With zero negatives in 18 months and consistent praise going back to 2017, AquaDry has an unusually clean record for a Miami restoration company. Ask for Allan if you need mold work or David for water damage emergencies. Get an independent mold inspection before agreeing to their remediation scope, since they do both testing and removal.
Keep in mind
- AquaDry does both mold inspection and mold remediation. This is a conflict of interest — the company that finds the mold also profits from removing it. Consider getting an independent inspection before committing to their remediation services.
- The website still features COVID-19 biohazard messaging prominently, which suggests it has not been updated recently. Ask for current service details rather than relying on the site.
- Their claimed service area spans three counties (Dade, Broward, Monroe) plus storm deployments as far as Sanibel Island. Confirm availability and response times for locations outside Miami-Dade.
- The website references cost information and a process page for mold remediation, but neither page loads with actual detail. Get pricing and process specifics in writing before signing.