Provider profile
Dry Tech
Provider snapshot
What this listing says
Melbourne and Brevard County homeowners facing water damage or mold after pipe leaks, where Dry Tech's owner-operated crew and insurance claims assistance keep the process moving fast.
Best for
- Melbourne and Brevard County homeowners dealing with water damage from pipe leaks, slab leaks, or appliance failures who want a single company to handle extraction through restoration.
- Homeowners who need help navigating insurance claims — Chris Williams holds an all-lines adjuster license and the team uses Xactimate for estimates.
About this company
Dry Tech is a restoration company based in Melbourne, Florida, focused on water damage restoration and mold remediation across Brevard County and surrounding areas. Owner Chris Williams runs the operation with over 17 years of experience and holds IICRC certifications in water restoration, mold remediation, and fire/smoke restoration. He is also a Florida-licensed mold assessor, mold remediator, and all-lines insurance adjuster — meaning he can both assess and remediate mold, and navigate your insurance claim from the contractor side.
Their equipment list includes HEPA air scrubbers, dehumidification units, air movers, thermal imaging cameras, and Extech moisture meters. They use Xactimate software for line-by-line insurance estimates, which is the same tool adjusters use — that overlap can speed up claims approval. They also handle storm damage restoration, which in coastal Brevard County is a relevant capability.
The company is family-owned by Chris and Kimberly Williams, who live locally in the beachside community. Lead technician Calvin Dankert is also a Florida-licensed mold assessor and remediator with over 8 years of experience. Stephanie Riske manages the office and estimates with 12 years of industry experience. The team is small enough that you will likely deal directly with these people.
Services
Service area
Dry Tech is headquartered in Melbourne, Florida and primarily serves Brevard County — including Cocoa, Cocoa Beach, Merritt Island, Palm Bay, Rockledge, Satellite Beach, Titusville, and Indian Harbour Beach. They also list coverage in parts of Orange, Osceola, Indian River, and Seminole counties, including Orlando and Sebastian.
Review consensus
Stephanie Riske is the most frequently named staff member across the reviews. Reviewers consistently credit her for fast scheduling, clear communication throughout the process, and keeping homeowners informed about timelines and costs. Calvin Dankert draws praise for hands-on field work — multiple reviewers describe him checking equipment daily and explaining the drying process. Chris Williams is named as both responsive and knowledgeable, with several reviewers noting he personally led the initial assessment and took charge of emergency situations. Repeat customers appear frequently — several reviewers mention using Dry Tech two or three times. Speed of response is the most common praise theme, with multiple reviewers reporting arrival within one to two hours of calling.
0 found across 168 total reviews at 4.9★. No 1-star reviews exist among the 168 total reviews at 4.9 stars. The only reviews below 5 stars are two 4-star reviews: one from a reviewer who only visited the website, and one from a customer who praised the work but noted a delayed report and invoice. Neither represents a substantive complaint pattern.
The review profile is remarkably clean — 168 reviews with a 4.9 rating and zero negatives in the last 18 months. The company appears to earn repeat business and referrals from plumbers and insurance adjusters, which suggests the local trade network trusts their work. Stephanie's name appears in reviews spanning multiple years, indicating staff stability in the front-office role. The consistency of praise around communication and responsiveness suggests these are operational priorities, not coincidental strengths.
Stephanie Riske (office manager/estimator — consistently positive across many reviews for communication and coordination). Calvin Dankert (lead technician — positive for daily equipment checks, friendliness, and thoroughness). Chris Williams (owner/lead technician — positive for knowledge, responsiveness, and hands-on involvement). Austin (technician — positive, mentioned helping with furniture). Kyle (technician — positive, mentioned in team context). Todd (technician — positive, mentioned explaining steps). Joey (technician — positive, mentioned in mold remediation team). Kimberly (owner/marketing — positive, mentioned keeping clients updated). Shawna (staff — positive, mentioned helping families). Dain (technician — positive, mentioned in team context). Jeff (technician — positive, mentioned in team context). Justin (technician — positive, mentioned in team context). Jeremiah (technician — positive, mentioned making special trips).
Dry Tech has an unusually strong review record for a restoration company — 4.9 stars across 168 reviews with no recent negatives. Ask for Stephanie when coordinating the job and expect Chris or Calvin on-site. The main thing to verify independently is mold assessment, since Dry Tech holds both assessor and remediator licenses, creating a financial incentive to find mold they can then bill to remove.
Keep in mind
- Dry Tech both assesses and remediates mold. Chris Williams holds a Florida mold assessor license and a mold remediator license, which means the same company diagnosing your mold problem profits from fixing it. Consider getting an independent mold assessment before committing to their remediation services.
- They list service areas across five counties — Brevard, Orange, Indian River, Seminole, and Osceola — including Orlando. Their base is in Melbourne. Response times for locations far from Brevard County may differ from the fast turnarounds reviewers describe locally.
- The website leans heavily on marketing language and testimonials rather than specifics about process or pricing. Ask for a written scope of work and itemized estimate before any work begins.