Provider profile
Spaulding Decon - Biohazard & Hoarding Cleaning Orlando
Provider snapshot
What this listing says
Kissimmee and greater Orlando homeowners dealing with mold alongside biohazard or hoarding situations, where the same crew can handle everything from water damage to full property restoration.
Best for
- Kissimmee and Orlando-area homeowners who need mold remediation tied to a larger property restoration issue like water damage or biohazard cleanup.
- Hoarding situations where the occupant needs a non-judgmental crew that can clean, sanitize, and restore the space in a single engagement.
- Commercial properties like auto auctions or rental units that need recurring decontamination and mold cleaning on a fast turnaround.
- Homeowners who need same-day or next-day emergency response for water damage that could lead to mold growth.
About this company
Spaulding Decon Orlando is a franchise location of a national biohazard and property restoration chain operating since 2005. Based in Kissimmee, Florida, their core work is hoarding cleanouts, crime scene cleanup, and biohazard decontamination. Mold remediation and water damage restoration are part of their service menu, not their primary focus.
The Orlando location runs with a small core team led by Sam and John, who handle estimates, customer communication, and on-site work. Reviews consistently describe same-day or next-day response times, with crews of five or more arriving for larger jobs. The company carries IICRC certification and NaVOBA veteran's business enterprise designation. They offer financing and work directly with insurance companies on claims documentation.
This is a national franchise with locations across Florida, Louisiana, Maryland, Michigan, Minnesota, Missouri, Oklahoma, Oregon, Pennsylvania, South Carolina, and Texas. Corporate headquarters sit in Brandon, Florida. The Orlando location has built a strong local reputation, particularly for hoarding and biohazard work.
5.0 stars across 75 Google reviews with zero negatives in the last 18 months is unusual for any restoration company. Multiple reviewers with established Google accounts and Local Guide status left detailed positive reviews, which lends credibility. That said, a perfect score also means there is no complaint data to evaluate how the company handles problems when they arise.
Services
Service area
Headquartered in Kissimmee, Florida, serving a 50-mile radius from Orlando. Named service areas include Sanford, Apopka, Altamonte Springs, Winter Garden, Ocoee, Winter Park, Clermont, Oviedo, Deltona, Maitland, Casselberry, and Leesburg. The company also lists separate franchise locations in Tampa, Daytona Beach, Jacksonville, and Miami.
Review consensus
Sam and John are named in the majority of reviews. Reviewers highlight their fast response times, often same-day estimates and next-day starts. Multiple reviewers describe a non-judgmental, compassionate approach to sensitive situations like hoarding and unattended deaths. Several reviewers note that Sam arrived within two hours of initial contact. Repeat commercial client Jamie Pinder from Adesa Orlando praises Sam's responsiveness for recurring mold and biohazard cleaning. RP M specifically notes honesty, saying Sam inspected for mold and told them no mold was present rather than fabricating a sale. Mark Field noted the company is not the cheapest but described the work as excellent.
0 found across 75 total reviews at 5.0★. No 1-star or negative reviews found in the last 18 months. With 75 total reviews at 5.0 stars, there is no complaint data to analyze.
The absence of any negative reviews across 75 total is statistically uncommon for a restoration company. Most of the review volume comes from hoarding cleanouts and biohazard work rather than mold remediation. Only a handful of reviews reference mold-specific jobs, so the mold remediation track record is thinner than the overall review count suggests.
Sam (owner/operator — uniformly positive, named in 25+ reviews for fast response, honesty, and hands-on work). John (owner/operator — uniformly positive, named in 15+ reviews for compassion, communication, and on-site leadership). Anna (crew member — positive, named once by Dot Taulbee). Justin (crew member — positive, named once by Dot Taulbee).
Ask for Sam or John when you call. They run the operation and handle most estimates personally. Before signing a mold remediation contract, get an independent mold test from a company that does not do remediation. Ask how many mold-specific jobs the Orlando crew has completed in the last year to gauge their depth in this area versus their core biohazard and hoarding work.
Keep in mind
- Spaulding Decon does both mold testing and mold remediation. That means they can find a problem and sell you the fix. Get an independent mold assessment before committing to remediation work.
- Mold remediation is not their primary trade. This is a biohazard and hoarding cleanup company that also does mold work. If you need mold-only service, ask specifically about their mold remediation crew's experience and volume.
- This is a franchise operation. The quality you get depends on the local franchise owner and crew, not the national brand. Sam and John run the Orlando location, but staffing could change.
- A perfect 5.0 rating with no recent negatives means there is no complaint data to help you anticipate potential problems. Ask for references from recent mold remediation jobs specifically.
- Their website claims a 50-mile radius from Orlando, which would stretch past Daytona Beach and toward the Space Coast. Confirm response times and pricing for jobs at the edges of that range.