Provider profile
One Stop Restoration Of Fl
Provider snapshot
What this listing says
Kissimmee and Orlando homeowners who need mold remediation and reconstruction handled by the same crew, with insurance coordination and bilingual service.
Best for
- Kissimmee and greater Orlando homeowners dealing with water damage that has led to mold growth, who want one company to handle cleanup through reconstruction.
- Landlords and property managers who need a single vendor for mold remediation and rebuild across rental properties, with direct insurance billing.
- Homeowners facing hurricane or storm damage who need same-day emergency response and help navigating insurance claims.
- Commercial property owners in Central Florida who need water damage or mold work done quickly to minimize business downtime.
- First-time homeowners unfamiliar with mold remediation who want a company willing to walk them through the process step by step.
About this company
One Stop Restoration is a Kissimmee-based restoration company that handles mold remediation, water damage, fire damage, and the rebuild that follows — all under one roof. Owner Nate Simon runs the operation out of a Greenskeep Drive office and personally manages many jobs. The company holds IICRC credentials and a Florida mold remediator license. They serve both residential and commercial properties and offer bilingual service in English and Spanish.
What stands out here is the single-vendor model. Most restoration companies hand off reconstruction to a subcontractor. One Stop keeps remediation and rebuild in-house, which means one point of contact from demo through final paint. Their mold remediation page describes containment with negative air pressure, HEPA air scrubbers, antimicrobial treatment, and structural drying with LGR dehumidifiers. They also recommend independent third-party mold assessors for testing rather than doing their own clearance testing, which is a good sign for a company that does both testing and remediation.
The company started in Atlanta about 15 years ago and expanded to the Orlando market in 2022. Despite being relatively new to Central Florida, they have built a strong local following quickly. Nate Simon is the owner and primary customer-facing contact on most jobs.
82 Google reviews at a perfect 5.0 stars is genuinely unusual. No company this size maintains a flawless rating without either extraordinary service or very few difficult jobs. The volume is moderate but the consistency is hard to ignore — reviewers repeatedly cite fast response times, clear communication, and fair pricing.
Services
Service area
Headquartered in Kissimmee, FL. Core service area includes Kissimmee, Orlando, Celebration, Winter Garden, Horizon West, Four Corners, and Pine Hills. They also list Lakeland, Leesburg, Davenport, Eagle Lake, Intercession City, and St. Cloud on their website, though these outer areas represent a wide radius from their Kissimmee base.
Review consensus
Nate is by far the most frequently named person across reviews, praised for fast communication, showing up on time, walking customers through the process, and helping with insurance. Brian (two crew members share the name) gets mentioned for hands-on skill and friendly demeanor during water damage work. Leigh is praised as the office manager who stays on top of scheduling and insurance coordination. Jay and George are singled out for exceptional bathroom reconstruction. Reviewers consistently highlight fast response times (often within hours of calling), fair pricing, and the ability to handle both the remediation and rebuild without bringing in outside contractors.
0 found across 82 total reviews at 5.0★. No 1-star or negative reviews found in the last 18 months. Across all 82 reviews at 5.0 stars, there are zero complaints to analyze.
The total absence of negative reviews across 82 ratings is statistically uncommon. One Yelp reviewer (T.n. T., June 2024) initially left a negative review about unsafe mold removal practices but updated it to 5 stars after the owner Neier personally visited, took responsibility, offered equipment to address the issue, and arranged third-party air testing. This suggests the company actively resolves complaints before they become permanent negative reviews.
Nate Simon (owner/project manager — overwhelmingly positive, named in 20+ reviews for communication, responsiveness, and mold remediation expertise). Brian (field technician, two crew members with this name — positive, praised for knowledge and friendliness). Leigh (office manager — positive, praised for insurance coordination and follow-through). Jay (reconstruction crew — positive, praised for bathroom work). George (reconstruction crew — positive, praised for bathroom work). Nir (field lead — positive, praised for knowledge and follow-up). Lee (staff — positive, mentioned for helpfulness). Omer (field staff — positive, named on Yelp for responsiveness). Nave (field staff — positive, named on Yelp for responsiveness). Neier (owner/leadership — positive, took personal responsibility for resolving a complaint).
Ask for Nate by name — he is the owner and manages most jobs directly, which accounts for the consistently positive feedback. If your job involves mold, get an independent assessor to write the protocol before One Stop starts work. For reconstruction, ask whether Jay or George will be on your crew if bathroom work is involved.
Keep in mind
- They do both mold testing and remediation, which is a conflict of interest. Their website acknowledges this and recommends independent third-party assessors, but confirm upfront that a separate assessor will handle your testing and clearance.
- The company expanded to Florida in 2022 from Atlanta. While their track record here is strong, their Central Florida tenure is relatively short compared to some competitors.
- They claim service across a wide area including Lakeland, Leesburg, Eagle Lake, and Winter Haven — a geographic spread that is ambitious for a small local company. Confirm response times if you are outside the Kissimmee-Orlando core.
- With 82 reviews and zero negatives, there is no complaint data to assess. A perfect rating can mean great service, but it also means there is less information about how the company handles problems when things go wrong.
- Their website makes claims about AI-driven mold detection and drone-assisted assessments. Ask whether these technologies will actually be used on your specific job.