Provider profile
Voda Cleaning & Restoration of Jacksonville-St. Augustine
Provider snapshot
What this listing says
Jacksonville and St. Augustine homeowners dealing with water damage that has turned into mold — Voda runs a franchise operation with 24/7 emergency response and handles insurance claims directly.
Best for
- Jacksonville and St. Augustine homeowners who need mold remediation after water damage, since Voda handles the full chain from water extraction through mold removal.
- Property owners who want help navigating insurance claims — Voda documents damage and communicates directly with insurance providers.
- Commercial properties (offices, retail, healthcare facilities) needing mold remediation with minimal operational disruption.
- Weekend or emergency situations — Voda offers Sunday service and 24/7 emergency response for water and mold emergencies.
- Pet owners or families dealing with carpet contamination that could lead to mold — multiple reviewers specifically mention pet damage restoration.
About this company
Voda Cleaning & Restoration operates a franchise location in Jacksonville serving the greater Jacksonville and St. Augustine area. Their primary business is water damage restoration, but they also do mold remediation, fire and smoke damage, storm damage, and a full line of cleaning services (carpet, upholstery, tile and grout, vinyl and laminate floors, odor removal). They handle both residential and commercial jobs out of their office at 8802 Corporate Square Ct in Jacksonville.
Voda does both mold testing and mold remediation in-house. Their website describes using a "professional grade mold testing device" to detect hidden mold before starting remediation. They claim IICRC certification for the firm, and their mold remediation page describes a process of inspection, containment, removal, and restoration. They also mention attic mold removal as a specific service. The company uses eco-friendly cleaning products and offers insurance claims assistance, working directly with providers to handle documentation.
Voda is a national franchise brand — "Voda" means water — with operations in over 500 cities. The Jacksonville-St. Augustine location is a JAXChamber member and holds a 2025 Angie Super Service Award. Owner John Lubin is named in multiple reviews and appears to be hands-on, personally calling customers and fitting them into the schedule.
123 Google reviews at a perfect 5.0 stars with zero negatives in the last 18 months. That is unusual for any service company at this review volume. Reviewers consistently name specific technicians and describe detailed, personalized service, which suggests the ratings reflect genuine satisfaction rather than review management.
Services
Service area
Headquartered in Jacksonville, Florida at 8802 Corporate Square Ct. Serves Jacksonville, St. Augustine, Atlantic Beach, Jacksonville Beach, Neptune Beach, Ponte Vedra, Saint Johns, Nocatee, Orange Park, San Marco, Mandarin, and Fernandina Beach. The franchise brand operates in 500+ cities nationally, but this listing covers the Jacksonville-St. Augustine location.
Review consensus
Isac (also spelled Isaac) is the most frequently named technician, praised across at least 12 reviews for detail, patience, and carpet/upholstery results. Tyler draws repeated praise for explaining the process, setting expectations, and being on time. Owner John Lubin appears in multiple reviews for personal involvement — calling customers directly, fighting insurance companies for higher reimbursement, and fitting people into the schedule on short notice. Gabriel (Gabe) is named alongside Isac in several reviews for teamwork on larger jobs. Sheldon Clark earned specific praise from a church pastor for exceptional work ethic during a flooding response. Sandee in the office is named for accommodating scheduling. Across all reviews, the strongest themes are punctuality, clear communication about the process before starting, and willingness to coordinate with insurance.
0 found across 123 total reviews at 5.0★. No 1-star or negative reviews found in the last 18 months. The company has 0 complaints across 123 total reviews at 5.0 stars.
The absence of any negative reviews across 123 ratings is statistically uncommon. One possible explanation: Voda is a franchise with centralized training and systems, and owner John Lubin is visibly hands-on (multiple reviewers mention him by name). Another factor is that many reviews describe relatively straightforward cleaning jobs (carpets, couches) rather than high-stakes restoration work, which tends to generate more complaints. The review base skews heavily toward cleaning services rather than mold or water damage remediation.
Isac/Isaac (technician — praised repeatedly for detail, patience, carpet and upholstery results). Tyler (technician — praised for process explanations, punctuality, knowledge). John Lubin (owner — praised for personal involvement, insurance advocacy, scheduling flexibility). Gabriel/Gabe (technician — praised for teamwork, professionalism on larger jobs). Sheldon Clark (technician — praised for exceptional work ethic on flood response). Josh (technician — praised for inspection and remediation work). Sandee (office staff — praised for scheduling accommodation).
Voda's Jacksonville team delivers consistently strong results, especially on cleaning jobs, with an owner who stays involved. Ask for Isac or Tyler if you want a technician reviewers single out by name. Because Voda tests and remediates mold in-house, get a separate mold assessment from an independent inspector to confirm the scope of work before signing off on a remediation contract.
Keep in mind
- Voda does both mold testing and mold remediation. When the same company tests for mold and then sells you the remediation, they have a financial incentive to find problems. Consider getting an independent mold test before or after their work.
- This is a franchise operation, not a locally founded company. The Jacksonville location benefits from national branding and systems, but local accountability depends on the franchise owner and his team.
- Most reviews describe carpet cleaning, upholstery cleaning, and water damage work — not mold remediation specifically. Only a few reviews mention mold-related jobs. The 5.0-star rating reflects the full range of services, not mold work alone.
- The website claims service across 500+ cities nationally and lists 11+ locations in the Jacksonville-St. Augustine area. Confirm the specific technician team and response time for your neighborhood before booking.