Provider profile
Restoration Rangers
Provider snapshot
What this listing says
Jacksonville homeowners dealing with water damage or mold who want a single company to handle everything from extraction through reconstruction, with 24/7 emergency response.
Best for
- Jacksonville and Northeast Florida homeowners who need emergency water extraction with same-day or next-day response.
- Homeowners who want one company from mold remediation through drywall reconstruction, avoiding the hassle of hiring a separate contractor.
- Property owners dealing with fire or storm damage who need insurance claim navigation and a turnkey rebuild.
- Commercial property managers in Jacksonville needing responsive restoration work across multiple service types.
About this company
Restoration Rangers is a Jacksonville-based restoration company on St Johns Bluff Road that handles water damage, mold, fire, storm, and biohazard work. They hold a general contractor license (CBC1267159) and mold remediation licenses (MRSR5465, MRSA5455), which means they can take a project from demolition through reconstruction without handing you off to another contractor.
What sets them apart is the turnkey model. Most restoration companies stop at mitigation and leave you to find a separate contractor for repairs. Restoration Rangers handles both sides. Their mold process gives you a choice: use an independent Industrial Hygienist for testing and clearance, or use their in-house estimator. They also offer facilities engineering and maintenance as a separate service line, which is unusual for a company this size.
They focus on Northeast Florida and describe Jacksonville as their home base. Their about page mentions they travel for catastrophe response but are primarily regional. Community involvement is a visible part of their identity, with partnerships with local nonprofits featured on their site.
4.8 stars across 146 Google reviews is a strong number. Only one review at three stars or below appeared in the last 18 months, and even that one has a disputed connection to the company. The volume of named staff praise in their reviews suggests a team that is genuinely engaged, not a one-person operation riding a single reputation.
Services
Service area
Based in Jacksonville, Florida on St Johns Bluff Road. They primarily serve Northeast Florida. Their website notes they travel for catastrophe response but their home base and core service area is the Jacksonville metro.
Review consensus
Noah draws the most mentions across reviews, praised for quick scheduling, hands-on inspections, and clear explanations of next steps. Greg is the go-to for estimates and inspections, with multiple reviewers highlighting his responsiveness when problems arose mid-project. Samantha handles office coordination and gets singled out for communication and follow-through across multiple reviews. Sean is praised for fast on-site arrivals and courtesy visits. The team overall gets consistent marks for showing up when promised, communicating throughout the process, and handling insurance interactions.
1 found across 146 total reviews at 4.8★. The single recent one-star review was posted by a Local Guide with 59 reviews but contained no text. The owner responded that they had no record of the reviewer as a client and asked them to reach out by email. Without any complaint details, this review provides little actionable information.
The standout pattern in these reviews is how many individual staff members get named. Noah, Greg, Samantha, Sean, Jonathan, Jared, Landon, Tara, Robert, John, Jonas, Brandon, and Chris all appear by name in positive reviews. That depth of named praise across a team this size suggests consistent hiring and training rather than one star employee carrying the reputation. The owner responded to the only negative review, though the response was a generic request to email — appropriate given the review had no text to engage with.
Noah (estimator/inspector — praised repeatedly for scheduling, inspections, and communication). Greg (estimator/project manager — praised for responsiveness, inspections, and insurance coordination). Samantha (office coordinator — praised for communication, scheduling, and project management). Sean (technician — praised for fast response, courtesy, and on-site work). Jonathan/Jon (technician — praised for water damage work and professionalism). Jared (technician — praised for mold remediation and on-site work). Landon (crew lead — praised for storm damage repair). John (technician — praised for commercial and residential work). Robert/Robbie (technician — praised for crawlspace inspections and efficiency). Tara (project coordinator — praised for communication and knowledge). Jonas (technician — praised for mold treatment work). Brandon (technician — praised for reliability). Chris (technician — praised for water damage work).
This is a well-reviewed Jacksonville restoration company with unusually deep bench strength — you are unlikely to get a single-person operation. Ask for Noah or Greg on the estimate side. If you are hiring them for mold work, request an independent Industrial Hygienist for testing rather than using their in-house assessment to avoid the conflict of interest.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest — the same company that finds the mold profits from removing it. They do offer the option to use an independent Industrial Hygienist instead of their in-house estimator, but you have to request it.
- Their website claims 70% of Florida homes have mold, a statistic that is commonly cited but not sourced. Be cautious of any company that uses fear-based statistics to drive urgency.
- They describe their service area as Northeast Florida but mention traveling for catastrophe work. If you are outside Duval County, confirm they will service your area before scheduling.
- Average start dates for mold remediation are within 2 weeks of initial contact, per their website. If your situation is urgent, ask whether they can accelerate that timeline.