Provider profile
Dreyer's
Provider snapshot
What this listing says
Jacksonville homeowners dealing with mold after water damage who want a single DKI-network company to handle assessment, remediation, and reconstruction under one roof.
Best for
- Jacksonville homeowners who discover mold after a pipe break or roof leak and need assessment through remediation handled by one company.
- Property owners who want a restoration company backed by the DKI national network but staffed locally in Northeast Florida.
- Commercial property managers — hospitals, apartment complexes, hotels, schools — who need emergency mold response with insurance documentation.
- Homeowners who want reconstruction included so the same company that removes the mold also rebuilds the walls.
About this company
Dreyer's DKI operates out of Jacksonville as part of the DKI network, the largest disaster restoration contracting organization in North America. Jonathan Dreyer runs the company as CEO, with Manuel Ramos as COO and Wayne Patterson handling marketing and sales. Mold is one piece of a broader restoration operation that also covers water damage, fire damage, storm damage, and reconstruction.
On the mold side, they employ industrial mold hygienists and follow IICRC S520 guidelines. Their documented process starts with thermal imaging and hygrometers to find moisture, moves to containment with negative air pressure and HEPA air scrubbers, then uses antimicrobial treatments during removal. They offer post-remediation air quality testing and can arrange independent clearance testing. They also handle reconstruction after remediation, so you don't need a separate contractor to rebuild.
The company traces its roots to 1979 in Northeast Florida and holds contractor license CRC1331208. They maintain offices in Gainesville, Alachua, and Oxford in addition to the Jacksonville location. They work directly with insurance adjusters and offer financing.
4.8 stars across 48 Google reviews with zero negative reviews in the last 18 months is a strong signal. The review volume is modest, but every single review with text is positive.
Services
Service area
Headquartered at 1909 Parental Home Rd Suite 5 in Jacksonville, FL, with additional offices in Gainesville, Alachua, and Oxford. They list 14 service area cities across North and Central Florida, from Jacksonville west to Chiefland and south to Summerfield and The Villages. That is a wide geographic footprint — confirm response times for your specific location.
Review consensus
Andres (also spelled Andreas/Andre) is the most frequently named employee, appearing in at least eight reviews for water damage response. Reviewers praise his speed, professionalism, and willingness to explain the process. Robert drew praise for a mold inspection, described as kind and knowledgeable. Alicia in the office earned a mention for fitting in a mold inspection quickly. Desmond was praised for keeping customers updated during mold and duct cleaning jobs. Derek and Topher earned praise for fast containment. Erik was singled out for completing mold remediation at a competitive price. Brandon handled a 1am water emergency call and earned a recommendation. Multiple reviewers highlight same-day or next-morning response times.
0 found across 48 total reviews at 4.8★. No 1-star or negative reviews found in the last 18 months. The company carries 0 recent complaints across 48 total reviews at 4.8 stars.
The review base skews heavily toward water damage and fire mitigation work. Only a handful of reviews specifically mention mold — from J Mimm (mold inspection with Mike, Mike, and Kent), Shameika Joseph (mold check on a beach condo), Collin Cummings (mold remediation with Erik), and the website testimonials from Laura, Richard, and Andrea. Buyers seeking mold-specific track record should ask for mold job references directly.
Andres/Andreas/Andre (technician — positive, multiple reviews). Robert (mold inspector — positive). Alicia (office/scheduling — positive). Mike (estimator/inspector, two Mikes mentioned — positive). Kent (technician — positive). Derek (technician — positive). Topher (technician — positive). Brandon (technician — positive). Desmond (technician — positive). Duncan (technician — positive). Zach (office/dispatch — positive). Emily (fire mitigation — positive). John (fire mitigation — positive). Steven (technician — positive). Shaggy (technician — positive). Brad (technician — positive). Jacob (technician — positive). Erik (mold remediation — positive).
Zero complaints in the recent window and a 4.8-star rating across 48 reviews makes this a low-risk choice. Andres is the most consistently praised technician — ask for him if your job involves water damage or mold. For mold-specific work, ask the office to connect you with their mold hygienists and request references from recent mold remediation jobs, since most reviews reference water or fire work.
Keep in mind
- Dreyer's does both mold testing and mold remediation. That means the same company telling you that you have a mold problem is also the one billing you to fix it. Ask whether they'll accept a third-party assessment or provide independent post-remediation clearance testing.
- Their primary identity is water and fire damage restoration — mold remediation is one service among many. If you need a company that focuses exclusively on mold, this is not that.
- The Jacksonville office is one of several locations spanning from Ocala to Jacksonville. Confirm that your job will be staffed from the Jacksonville office, not dispatched from Gainesville or Alachua.
- 48 reviews across what the website says is 45+ years of operation is a thin review volume. Most reviews reference water or fire damage, not mold-specific work.