Provider profile
PuroClean of Ft. Lauderdale South
Provider snapshot
What this listing says
Hollywood and Fort Lauderdale homeowners dealing with mold after water damage who want an owner-operated PuroClean franchise where Carlos Niemes personally handles inspections, insurance coordination, and bilingual communication in English and Spanish.
Best for
- Hollywood, Fort Lauderdale, and Pembroke Pines homeowners facing mold growth after water damage who want one company to handle dryout and mold remediation on the same job.
- Spanish-speaking homeowners who want to communicate directly with the owner in their language throughout the project.
- Insurance-claim jobs where you want the company owner — not a dispatcher — personally coordinating with your adjuster and walking you through each step.
- Homeowners who had a roof leak or pipe break and need fast response to prevent mold from developing, since multiple reviewers confirm same-day arrival.
About this company
PuroClean of Ft. Lauderdale South is a PuroClean franchise in Hollywood, Florida, serving the Fort Lauderdale, Pembroke Pines, and Dania Beach areas. Owner Carlos Niemes runs the operation personally — he shows up to inspections, manages insurance claims, and communicates directly with customers. That owner-operator model is the defining feature: across 142 Google reviews, Carlos is named by dozens of individual reviewers as their primary point of contact from first call through job completion.
The company handles water damage, fire and smoke damage, mold remediation, biohazard cleanup, and reconstruction. On the mold side, the website describes their process: containment of affected areas, HEPA air filtration, HEPA vacuuming, surface cleaning with EPA-registered disinfectants, and a recommendation for third-party clearance testing afterward. They hold IICRC WRT/ASD credentials and EPA Lead-Safe certification. They use infrared cameras and moisture meters to detect hidden moisture. Carlos is originally from Ecuador and worked as a clinical psychologist for over 20 years before opening this franchise. Multiple reviews are written in Spanish, and several reviewers describe bilingual communication.
A 5.0-star rating across 142 Google reviews is rare. That perfect score at that volume means virtually every customer who left a review had a positive experience. The consistency of praise for Carlos personally — same-day response, clear upfront pricing, clean job sites, insurance navigation — suggests a small, tightly run operation where the owner controls quality directly.
Services
Service area
Headquartered in Hollywood, Florida, at 2719 Hollywood Boulevard. The website lists service areas including Fort Lauderdale, Hollywood, Pembroke Pines, Davie, Dania Beach, Cooper City, and West Hollywood — all within Broward County. Reviewers confirm jobs across this Broward County footprint. The about page also mentions Las Olas Boulevard and the Hard Rock Hotel area as landmarks within their range.
Review consensus
Carlos Niemes is named in the overwhelming majority of reviews. Reviewers consistently highlight four things: same-day or next-day arrival for initial inspection, clear upfront explanation of scope and pricing before work begins, daily communication throughout the job, and clean job sites at the end of each work day. Multiple reviewers describe Carlos walking them through the entire process step by step. Several reviewers mention insurance coordination — Carlos communicating directly with adjusters and handling documentation. Debra Guerrini notes Carlos found the root cause of her mold issue, not just the mold itself. Ali Baron says Carlos finished a day ahead of schedule and kept the job site livable throughout. Marie Demian describes Carlos arriving from a distance the same day she called for a kitchen with major water damage and black mold. Leslie Freed says her insurance company sent Carlos to handle leaky ceilings. Maria is named once alongside Carlos for smoke remediation work involving thermal fogging and ozone treatment. Reviewers writing in Spanish (Carlos Godoy, Adriana Ramirez Herrera) praise the same qualities, confirming bilingual service.
1 found across 142 total reviews at 5.0★. One 1-star review exists in the recent window. Json Mars (1 total review, not a Local Guide, 0 likes) claims they booked air duct cleaning in Miami-Dade and the ducts still looked dirty after paying full price. The owner responded in detail, stating they have no record of this person as a customer and no record of providing air duct cleaning to this individual. The owner's response is specific and factual, not a template deflection. Air duct cleaning in Miami-Dade is also outside the company's stated service area (Broward County), which adds weight to the owner's claim that this may be a mistaken or fraudulent review.
The review pattern is remarkably consistent: Carlos shows up personally, explains the work, executes on schedule, and communicates throughout. This is the signature of a small owner-operated business where the owner is the primary technician and project manager. The risk with this model is scalability — if Carlos is managing multiple jobs simultaneously, the personal attention that drives these reviews could thin out. The single negative review is weak as evidence: a single-review account claiming a service (air duct cleaning in Miami-Dade) that the owner says they never performed and that falls outside their service area. A cluster of reviews from June 2025 (about 15 reviews in a single week) is unusual volume that could indicate a review solicitation push, though all contain distinct text and reference different services.
Carlos Niemes (owner/operator — praised extensively across 30+ reviews for same-day response, clear communication, hands-on project management, insurance coordination, and bilingual service). Maria (team member — mentioned once for smoke remediation involving thermal fogging and ozone treatment alongside Carlos).
Ask for Carlos directly — he appears to handle most jobs personally. Confirm at the outset whether Carlos will be your point of contact throughout or whether the job will be handed off to a crew member. For mold work specifically, ask about third-party clearance testing since they do both testing and remediation in-house. The 5.0-star rating across 142 reviews is the strongest signal here: this is a company where the owner's personal involvement drives consistently positive outcomes.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest: the same company telling you that you have a problem is also the one selling you the fix. Ask whether they bring in a third-party assessor for post-remediation clearance, or whether you should hire your own.
- This is a PuroClean franchise, not an independent company. The brand provides training, equipment standards, and marketing, but the local operation is Carlos and his team. The franchise model means standardized processes but also franchise fees that factor into pricing.
- The website lists mold remediation, water damage, fire damage, biohazard, and reconstruction as services. That is a broad scope for what appears to be a small owner-operated team. Ask Carlos directly how many jobs he runs simultaneously and whether subcontractors handle any portion of the work.
- Their office address is in Hollywood, and they list service areas including Fort Lauderdale, Pembroke Pines, Davie, Dania Beach, and Cooper City. One reviewer mentions a Miami-Dade job. Confirm realistic response times if your property is at the edges of their claimed coverage.