Provider profile
Florida Water & Mold Restoration
Provider snapshot
What this listing says
Hollywood and Broward County homeowners dealing with water damage that has led to mold, where Gabriel's free virtual video inspections and honest assessments keep costs down.
Best for
- Homeowners in Hollywood, Fort Lauderdale, and Broward County who need water damage and mold handled by one company.
- Buyers who want a free virtual video inspection before committing to an on-site visit.
- Property owners dealing with post-hurricane or storm damage who need both shrink wrapping and water extraction.
- Anyone who wants a company willing to tell them when remediation isn't actually needed, as multiple reviewers confirm happened.
About this company
Florida Water & Mold Restoration is a Hollywood-based restoration company handling water damage, mold, and fire cleanup across Miami-Dade, Broward, and Palm Beach counties. They do both testing and remediation under one roof, which is convenient but creates a conflict of interest you should understand before hiring.
What stands out is their free virtual video inspection option and the $99 on-site inspection fee that gets waived if you hire them. Their website describes using HEPA vacuums, negative air pressure containment, ozone machines, and hydroxyl units for deodorization. They also offer shrink wrapping as an alternative to blue tarps for storm protection, which is unusual for a mold company. They hold IICRC credentials, a Lead Safe Certified Firm designation, and claim membership in MICRO (Mold Inspection Consulting and Remediation Organization).
The company claims 10+ years of experience and describes itself as locally owned and managed. They list asbestos testing, lead-based paint testing, and post-remediation clearance alongside their core mold and water services. Their BBB listing shows an A+ rating according to their website.
4.9 stars across 82 Google reviews is an unusually strong rating. Zero negative reviews have appeared in the last 18 months. That said, a large number of reviews are text-free 5-star ratings, which limits what you can learn from the review history alone.
Services
Service area
Headquartered on Hollywood Boulevard in Hollywood, Florida. They serve Miami-Dade, Broward, and Palm Beach counties. Their single office location means response times likely vary across this three-county area, so confirm availability for locations outside central Broward.
Review consensus
Gabriel is the most frequently named staff member, appearing in at least seven reviews. Reviewers highlight his honesty: multiple customers say he told them they did not need mold removal and recommended cheaper alternatives like duct cleaning instead. Tina Miller called him "truly an angel." Michelle, a Local Guide with 20 reviews, noted Gabriel was honest about not needing remediation when there was no water in the walls. Petra is named once for fast, reliable service. Reviewers consistently mention professionalism, punctuality, and competitive pricing. Kenneth Steinberg praised the clear proposal and correct recommendations. Maria C. highlighted responsiveness and fair prices for water remediation work on her condo.
0 found across 82 total reviews at 4.9★. No 1-star reviews found in the last 18 months. The review history visible in this packet contains exclusively 5-star ratings across all 82 reviews. Without negative reviews to analyze, there are no complaint patterns to report.
The review profile is unusual: 82 reviews, all 5 stars, with a large proportion containing no text. Of the reviews with written feedback, Gabriel appears in roughly half. This suggests a small team where Gabriel is the primary customer-facing contact. The text-free reviews cluster heavily in mid-2022, which may reflect a review solicitation push during that period. None of this indicates anything improper, but buyers should weight the written reviews more heavily when forming expectations.
Gabriel (technician/inspector — strong positive across 7+ reviews, praised for honesty, punctuality, and telling customers when work isn't needed). Petra (technician — positive, one mention for fast reliable service).
Ask for Gabriel if you can. His track record of telling customers when they don't need remediation is a strong trust signal, especially given this company's conflict of interest as both tester and remediator. Get your inspection findings in writing and consider a second opinion on testing before committing to a remediation contract.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you whether you have a problem is also the one who profits from fixing it. Consider getting an independent test from a separate lab before agreeing to remediation work.
- Their service area spans three counties (Miami-Dade, Broward, Palm Beach), which is a wide geographic claim for a single office in Hollywood. Confirm response times for locations far from their Hollywood Blvd headquarters.
- A high proportion of their 82 Google reviews are text-free 5-star ratings, which makes it harder to evaluate the specifics of their work from reviews alone.
- The $99 on-site inspection is waived if you hire them. This creates a financial incentive to hire after the inspection rather than shopping around. Get the inspection report in writing before deciding.