Provider profile
24/7 SERVICE PROS | Restoration Services
Provider snapshot
What this listing says
South Florida homeowners and property managers in Broward and Miami-Dade who need same-day mold or water damage response from an owner-operated restoration company with Matterport documentation.
Best for
- Broward and Miami-Dade homeowners dealing with mold after a roof leak, plumbing failure, or A/C condensate issue who want same-day inspection
- Property managers and landlords who need organized documentation packages for insurance claims, including Matterport 3D scans and Xactimate estimates
- Buyers who want an owner-operated company where the co-owner still runs jobs and checks moisture sources personally
- Commercial property owners, HOAs, and apartment complexes needing water extraction and drying scheduled around business hours
- Spanish-speaking homeowners in South Florida looking for restoration services
About this company
24/7 Service Pros operates out of two South Florida offices in Davie and Hollywood, covering Broward County, Miami-Dade, and Palm Beach. Pavel, a co-owner, still runs inspections and leads crews on site. The company holds a Florida state mold remediation license (MRSR5385) and NAERMC mold remediation credentials alongside IICRC restoration credentials. They handle water damage, mold, fire, smoke, flood, sewage, and biohazard work for both residential and commercial properties.
The standout detail is their documentation system. They use Matterport 3D scanning and Xactimate estimating to build insurance-friendly project files. That matters in South Florida, where insurance claims on water and mold jobs routinely get disputed. They also offer free mold inspections, which most competitors charge $250 to $900 for, and target a 60-minute response window.
Pavel co-founded the company roughly 18 years ago. Multiple reviewers describe him showing up personally, checking moisture behind walls, and catching problems other companies missed. Jose now handles most of the inspection and estimating work, and reviewers consistently describe him as punctual and straightforward. The owner-on-site dynamic is unusual for a company of this size.
88 Google reviews at a perfect 5.0 stars is uncommon. That rating with no negative reviews in the last 18 months is worth noting, though it also means there is no complaint data to test the company's response to problems.
Services
Service area
Headquartered in Davie and Hollywood, Florida. Covers Broward County, Miami-Dade County, and Palm Beach County, including Fort Lauderdale, Coral Springs, Pembroke Pines, Miramar, Doral, Hialeah, Aventura, Miami, Miami Beach, Homestead, Plantation, Pompano Beach, and Sunrise. Three-county coverage is broad for a single-office operation with two locations.
Review consensus
Jose is the most frequently named staff member across recent reviews. Reviewers describe him as punctual, patient with questions, and direct about findings. Globe Payana, Mari Zayas-Bazan, Jonathan Alford, Danny G, Joan Hintzen, Janine Carro-Bello, and Iris joselyn RB all name Jose specifically. Pavel draws praise in older reviews for catching hidden moisture problems, including A/C leaks that other companies missed. Van Hamlin credits Pavel with finding water leakage behind an A/C unit. Jimmy Metheney notes Pavel was the only estimator out of four who checked for moisture to pinpoint the remediation scope. Multiple reviewers mention fast response times and free inspections. GT Repairs credits the company with handling their insurance so they did not have to worry about anything.
0 found across 88 total reviews at 5.0★. No negative reviews found in the last 18 months. With 88 total reviews at 5.0 stars, there are zero complaints to analyze. This means there is no data on how the company handles dissatisfied customers, delayed timelines, or disputed charges.
The review base shows a noticeable shift in named staff over time. Pavel dominates reviews from 2022 through early 2024, while Jose takes over from mid-2024 onward. This suggests a transition from the co-owner handling most inspections to a dedicated estimator or project manager taking on that role. The September 2024 cluster includes several short or text-free reviews from accounts with few other reviews, which is common after a company requests feedback from a batch of recent customers. The company also draws reviewers from Russian and Spanish-speaking communities in South Florida, reflecting the area's demographics.
Jose (estimator/project manager — consistently praised for punctuality, patience, and clear explanations). Pavel (co-owner — praised for hands-on involvement, catching hidden moisture, and honest pricing). Nicholas (scheduling/intake — praised for clear communication). Michael (technician — praised alongside Pavel for restoration work quality).
Ask for Jose if you want a straightforward inspection with clear next steps. If you are concerned about the testing-and-remediation conflict, get an independent mold assessment first, then bring the report to 24/7 Service Pros for a remediation quote. The company's documentation system is a genuine advantage for insurance claims.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest: the same company diagnosing the problem also profits from fixing it. Consider getting an independent mold test before committing to remediation.
- The 60-minute response target covers Miami-Dade, Broward, and Palm Beach. Properties at the edges of that three-county area may see longer arrival times, especially during storm season.
- 88 reviews with a perfect 5.0 rating and zero negatives is statistically unusual. There is no complaint data to evaluate how the company handles problems when things go wrong.
- Their Google category is water damage restoration, not mold remediation. Mold work is one of several services, not the sole focus.